Jacqueline M. Ream

*** *. ****** **** ***** Road Apt. C2

Hampton, VA 23669

757-***-****

abjk2u@r.postjobfree.com

Objective Dynamic, professional and accomplished support

resource for growing service-oriented companies and

organizations

Experience Enumerator Test Center Administrator

May 10-July 10 July 05 - December 05/January 09 - present

U.S. Census Bureau, U.S. Department of Commerce Thomson Prometric, Newport News VA

Planned work by reviewing assignment area to

determine organization of neighborhoods and locate Verification of tester identity

households for conducting interviews Security and integrity of test content

Conducted interviews with residents in assigned Software/hardware status/upgrades

areas by following stringent guidelines and Accessory maintenance

confidentiality laws. Explained the purpose of the Appointment setting

census interview, answered residents' questions, Corporate correspondence/record keeping

elicited information following a script, and

recorded census data on forms

Assessed quality control levels on selected

addresses, determined which samples passed or

failed, and maintained records for quality control

verification

Complied with accuracy standards while maintaining

high production rates

Maintained records of hours worked, units produced,

miles driven, quality control results, and expenses

incurred in the performance of duties

Met daily with supervisor to review and submit

work, and receive additional instructions

Test Center Administrator

July 05 - December 05/January 09 - present

Thomson Prometric, Newport News VA

Verification of tester identity

Security and integrity of test content

Software/hardware status/upgrades

Accessory maintenance

Appointment setting

Circulation Library Tech/Reference Service

Specialist

July 08 - December 09

Newport News Public Library System

Customer service and paraprofessional duties as

necessary

Financial transactions, data entry and patron

account management

Disposition and condition of library property

Patron information/education/instructional requests

Departmental traffic i.e. computer lab, business

center and meeting room

Office Manager

March 07-October 08

Kecoughtan Laundry Cleaners, Hampton VA

Proposals/contracts

Payables/receivables and job costing

Payroll/income tax liabilities

Advertising/Promotion

EPA/licensing

Route dispatching

Office Manager

December 05-March 07

Access 1st, Newport News VA

Client contact/correspondence

Sales

Production

Accounting

Rehab/nursing agency networking

Payables/receivables including job costing

Care Partner

October 04 - December 05

VA Dept. of Rehab Service, Richmond VA

Essential life tasks/medical care

Household responsibilities

Travel/community involvement

Entertainment

Financial management

Government/charitable agency networking

Arts and Entertainment Editor/Assistant Copyeditor

June 95 - September 99

Worrall Community Newspapers, Union NJ

Content, layout and deadlines for county editions

Liaison between advertising and editorial depts.

Managed volunteer critics and columnists

Design and layout of advertising supplement

Photography for articles and supplements

Copyedited weekly publication

Implemented performance award program

Personal Lines Account Manager

January 92 - June 95

Poe & Brown of NJ, Somerset NJ

Managed 500+ book of business

Retained and expanded existing client base

Implemented direct mail solicitation program

Expanded market base to include eligibility

displacement risks

Standardized solicitation and account management

letters

Established underwriting relationships

Asst. Commercial Lines Acct. Mgr./Personal Lines

Acct. Mgr.

December 88 - January 92

Boynton Brothers & Co, Perth Amboy NJ

Policy processing

Client contact

Claims

Word processing

Data entry

Telemarketing Supervisor/Administrative Asst

November 87 - December 88

Capital Fuel Service, Cranford NJ

Hired, trained and monitored phone room staff

Developed, updated and implemented procedures

Processed new service contracts

Assisted with main office clerical duties

Programs Microsoft Office, Outlook, Publisher, Suite, Word;

Excel, Quickbooks Excel, QuickBooks

Awards 1987 Random House Award for Excellence in English

1999 New Jersey Press Association Award for Layout

Interests Theater, public speaking, reading, embroidery

References

Available upon request

Contact this candidate