Alan Mikulec • Page * • abjjxb@r.postjobfree.com

Alan Mikulec

** ***** **, *********, **, 14150

716-***-****/abjjxb@r.postjobfree.com

Professional Summary

To work in a position; utilizing my Education and Skills for the position.

PROFESSIONAL EXPERIENCE

HSBC- Buffalo NY, 6/2010-Present Fraud Investigator

1. Investigate National and international Fraud. Contact suspects and work multiple systems to work in Fraud Investigation.

2. Review Applications for Credit Card or Loans that may be fraud related.

3. Contact possible suspect and or True Person and determine if it is fraud related.

4. Completed five week training course for Fraud Investigation.

5. Work with over twenty five systems in Fraud.

6. 1. NYS Corrections Albany NY 11/08-12/08

2. Accepted to NYS Corrections Academy but had to leave early due to death in family.

3. Carrabbas Italian Grill • Amherst, NY, 14226•3-2004/11/08

100k a week, food made from scratch restaurant. Open Line so customers can see food being made to order in front of them.

Position Held

1. Restaurant Manager – My Duties included Manage front house/back house restaurant operations for this high volume restaurant.

2. Direct efficient guest flow through participative shift management, scheduling a full working staff of up to 65 crew members including servers, bus persons, hosts/hostesses Prep Cooks, Line Cooks.

3. Handle weekly inventory and vendor relations to ensure the timely and cost-effective purchasing of food, beverages, liquor, beer and small wares.

4. Effectively lead and motivate employees through implementation of in-house training and incentive plans, resulting in increased productivity levels and employee satisfaction.

5. Prepare and track sales budgets, consistently meeting a weekly sales volume of 100 k.

6. Hold P&L accountability; manage sales analysis, forecasting, and reporting activities.

7. Report directly to Corporate, and communicate with 10 regional area locations.

8. Ensure the integrity of restaurant operations through excellence in customer relations.

9. Responsible for all aspects of meal preparation, clean-up, and general upkeep

of the kitchen and restaurant.

* Develop a daily special menu.

* Responsible for ordering all food and supplies and must adhere to an approved

expense budget.

* Maintain accurate records of all foods purchased and/or stored in a method to

maintain in good standings with the Department of Health.

* Maintain good relationships with vendors, and outside community.

* Responsible for maintaining accurate inventory of all kitchen supplies.

* Responsible for performing written evaluations of all staff working in the

kitchen, to be submitted to the Proprietor.

* Attend and give updates at weekly staff meeting.

* To be responsible for knowing and adhering to the policies and procedures

contained within the Corporate Manual.

* Report any acts of maltreatment, neglect, and/or any other violation of

restaurant policies immediately to the Proprietor.

* Oversee rules that pertain to procedures and behavior.

* Customer Service.

* Responsible for making restaurant deposits to banking facility.

* Trained new employees and managers throughout country.

In charge of Restaurant when GM was away or off.

1. Manager of the year 2006, 2008.

2. Five time manager of the month

3. Ran the #1 restaurant in Nation from 2006-2009

4. Ran a Training Store for all new Managers.

5.

EDUCATION

Two year certificate in Hotel and Restaurant Management. Kenton Boces, Tonawanda, NY.

Two years working towards Criminal Justice degree. NCCC, Sanborn, NY.

Currently enrolled in Criminal Justice classes. Kaplan University.

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