Customer Service Sales
Resume:
Shirley Croley
***** ****** **** **. ****; 904-***-****
Jacksonville, Fl 32218 cell: (904) 537 - 2358
E-mail Address: ***************@***.***
Objective
Obtain employment that will allow me to use my current expertise and
acquire new skills. I would like to work for a company that
recognizes
and compensates a job well done and has growth opportunities.
Professional
Experience
03/06/2006 - 08/2006
Liberty National 7030 Normandy Blvd Jacksonville, Fl
Agent 781 - 2754
As an agent we help people to get insurance coverage on
themselves as well as family members.
We call to make appointments, deliveries of policies, pick up payments,
market events, child safe ID Kits,
MedFacts Kits, Savers plus medical cards, auto Club insurance, Cancer
policy, ADA policy, Hospital indemnity,
Critical Illness policy, Child Riders, premium waivers, Spouse rider,
income for life policy, mortgage protection,
career plus policy, Whole Life and term insurance. We try to help
Our clients choose the best coverage for themselves and their family
09/12/2005 - 02/27/2006
Dot's 3000-12 Lem Turner Jacksonville, Fl
Asst Manager 768-0132
At Dot's We believe in strong customer
service. While there we are always helping the customers to choose there
favorite outfit. My duties include opening the store, setting the security
alarm code and turning off the alarm, counting cash and preparing the
deposit for the bank, stocking the merchandise, processing the
merchandise, setting up floor plans, taking merchandise out on the floor
for display, window displays, counting down cash drawers to $100.00,
counting the safe
Checking e-mails, checking payroll, greeting customers, ringing up
customer's for total purchases, letting customers in and out of fitting
room, recover the store, place the return items back out on the sales
floor, handling customers complaints, refunds and exchanges, store credits
and gift certificates
12/09/2004 - 09/08/2005 Beall's Outlet
Supervisor 924-2054
At Beall's outlet I perform all the necessary duties to insure the
smooth operation of the store and staff. Including the balancing and
verification of monetary deposits in the vault; transporting monetary
deposits to the bank; directing the staff; stocking and maintenance of
store merchandise; checking the store's inventory; dealing with customer
complaints and insuring customer satisfaction; and finally closing the
store and setting alarms. I also create the Daily Cash Reports, a summary
of each register's balance.
10/25/1999 - 11/5/2003 Atlantic Coast Federal
Teller 998-5500 ext 6501
As a teller at Atlantic Coast my duties included Customer Service,
handling of cash and deposits, home equity consolidation loans, line of
credit loans, credit card sales, member investments in brokerage sales:
stock and bond sales, certificates of deposit, safety deposit box sales,
balancing cash and check deposits. Copying, Faxing, Check Filming, and
using the OSI software.
Professional 12/1997-07/1999 Vystar Credit Union
Jacksonville, Fl
Experience Teller 777-6000
At Vystar I handled Cash and check deposits, withdrawals, and transfers,
Loan payments, IRA payments, Customer Service, balancing the ATM, cash, and
checks.
Professional 5/1996 -12/2001 Food Lion Jacksonville,
FL
Experience Assistant Manager
Managed the front end, handled customer complaints, balanced the vault,
prepared bank deposits, balanced and verified individual cashier's tills
each night, verified of cash and coins from bank, verified of merchandise
invoices from vendors, created Daily Summary Cash reports . Closed and
locked up the store.
References
Charlene Long
US Postal Worker
Heather Hodges
Food Lion
Scan Analyst
Consuela Hunt
Asst. Manager
Contact this candidate