JOYCE EDWARDS, J.D., SPHR
Cleveland Hts., Ohio **112
H: 216-***-****, ***********@*****.***
HUMAN RESOURCES DIRECTOR/CONSULTANT
Experienced leader with more than 20 years of generalist and progressively responsible human resources and labor relations management experience. Proven ability to integrate the human resources function within the overall business operating strategy. Experience with start-up to high growth operations, restructuring and mergers. Knowledge of employment and labor laws and their application in human resources.
PROFESSIONAL EXPERIENCE
HUMAN RESOURCES CONSULTANT 2016-Present
Manage human resources and labor relations for several major corporations in law, manufacturing, retail, social service, healthcare, and government
•Administrative Hearing Officer for a state’s Unemployment Commission
• Talent Acquisition Specialist assignment providing the organization an excess of eligible candidates for hire
• Legal document review work and legal assignment drafting documents for a law firm
• Supervised 25 workers during several elections as a Presiding Judge/Voting Location Manager & Deputy
• Labor Relations Management: managed all grievances and issues between management and labor
(Howmet Aerospace, Pentair)
COMMUNITY CARE NETWORK, Cleveland, Ohio 2015
Director, Human Resources & Risk Management
• Managed all human resources functions
• Developed operational and strategic human resources plans including corporate compliance, organizational development, recruitment and on-boarding, risk management, compensation, benefits, and legal compliance
• Managed worker's and unemployment compensation
• Supervised staff of 5
• Reduced healthcare benefits costs by 30%, Reduced Worker's Compensation cost by $150,000
HUMAN RESOURCES CONSULTANT 2012-2015
• HR generalist assignment managing employment and labor law issues, training management, developing policies and procedures, auditing HR in a social service organization
• Recruiting assignment to staff a new financial services office
• HR Manager assignment handling all areas of human resources in a retail organization
•Managed HR and labor relations issues in a manufacturing facility
CUYAHOGA COUNTY, Cleveland, Ohio 2011—2012
Deputy Director, Employment and Labor Relations
• Managed the human resources function for a 5000-employee organization with 30 bargain unit agreements and multiple sites within the county
• Managed the HR practices, policies, and procedures for all county operations
• Ensured compliance with laws and regulations relating to employment and labor
• Managed organizational development, talent acquisition, and employee relations
• Participated in contract negotiations, arbitrations, conciliations, mediations, and all labor relations activities
• Managed 25 direct reports
• Provided consulting/management services to agency directors and management team
HUMAN RESOURCES CONSULTANT Before 2011
•Developed human resources policies and procedures for a newly formed merger
• Developed job descriptions, performance management, and policies and procedures for an industrial company
•Managed a major recruiting assignment from which 65 candidates were hired within 30 days
• Performed HR audits for a major hospital’s multi-locations
• Provided substitute teaching services for East Cleveland, Maple Heights, and Lorain Schools
JOYCE EDWARDS, J.D., SPHR
H: 216-***-****/***********@*****.***
MURTIS TAYLOR HUMAN SERVICE SYSTEMS, Cleveland, Ohio 5 1/4 Years
Human Resources Director
• Managed all aspects of the human resources and labor relations functions
• Developed policies and procedures manuals
•Managed benefits, workers’ compensation, salaries, talent acquisition, training, performance management, quality assurance and budgets
• Conducted employee participation and recognition programs, contract negotiations and administration,
arbitration advocating, and staff supervision; planned and managed mergers and acquisitions
TRW, INC., CLEVELAND VALVE PLANT, Cleveland, Ohio 3 Years
Human Relations Supervisor
• Administered human resources and labor relations for all plant personnel
• Counseled management and labor on benefits, policies, contract interpretation
• Developed and administered employee training programs
• Represented the organization in governmental administrative hearings
• Coordinated employee and community relations activities for a 1500-employee facility
MOTOROLA COMMUNICATION & ELECTRONICS, INC., Parma, Ohio 1 Year
Area Personnel Manager—Managed the human resources function for exempt and nonexempt employees in a six-state area including the administration of employee training programs, career counseling and development, grievance handling, performance management, EEO compliance, progression planning, talent acquisition; administration of benefits and compensation; coordination of employee and community relations activities; served as newsletter editor.
TURNER CONSTRUCTION COMPANY, Cleveland, Ohio 2 Years
Personnel/EEO Administrator--Implemented manpower training and development; prepared and maintained affirmative action plans and reports; investigated complaints and grievances, conducted job inspections, monitored contractual compliance; served as liaison between the company and governmental or community agencies, worked with the company’s various skilled trades unions.
PROFESSIONAL AFFILIATIONS AND AWARDS
Appointed Head Judge, Ohio HR Games for 2006
Cleveland Society for Human Resources Management
Named to Outstanding Young Women in America
Playhouse Square Volunteer for 13 years
Received the Charles Spangenberg Award for Trial Advocacy
Society for Human Resources Management
Toastmasters
EDUCATION
J.D. Degree Cleveland-Marshall College of Law
MLRHR Degree Cleveland State U., Major: Human Resources & Labor Relations
Master’s Program Case Western Reserve University, Major: Industrial Relations
B.A. Degree Cleveland State University, Major: Organizational Psychology
Minor: Business Administration
CERTIFICATIONS Senior Professional in Human Resources (SPHR), Ohio Notary Public
HRIS EXPERIENCE ADP, SAP, PeopleSoft, Microsoft Office, and others