Customer Service Manager
Resume:
Charmayne Dash
Flagstaff, Arizona 86004
*********@*****.***
OBJECTIVE:
_
To obtain a career as a Medical Assistant and to be able to help my
community with what I have learned.
EDUCATION:
_
College America
Flagstaff, Arizona
Expected Graduation 11/2010
Associates Degree in Medical Specialties
Relevant Courses
. Phlebotomy/ Injections
. Medical Terminology
. Vital Signs and Emergencies
. Medical Records and Communication
. Anatomy and Physiology
. Medical Billing and Coding
Dine College Tuba
City, Arizona
Completed 33 Credit hours in Liberal Arts
EXPERIENCE:
_
Advance America Flagstaff,
Arizona
April, 2008- August, 2010
Assistant Manager
. Began as a Customer Service Representative, promoted to Assistant
Manager within 5 months.
. Controlled cash flow receipts of approximately $8,000 a day without
error.
. Managed multiline phone system.
. Managed customer complaint with patience and a friendly manner.
Office of the Prosecutor Tuba
City, Arizona
July, 2007-December, 2007
College Intern as a Legal Secretary
. Filed police reports with the appropriate prosecutor.
. Issued subpoenas for court trials.
. Compiled daily memo's for the prosecutor.
. Organized prosecutor's daily agenda.
. Managed multiline phone system.
. Ordered office supplies.
Hogan's Restaurant Tuba City,
Arizona
March, 2006- July, 2007
Server/ Cashier
. Served customers.
. Answered questions about my culture and the town to tourists.
. As a cashier, controlled cash flow receipts of $4,000 without error.
Hogan's Restaurant Tuba City,
Arizona
May, 2005-August, 2005
Busser/Server
. Served customers.
. Answered questions about my culture and the town to tourists.
SKILLS:
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. Certification still pending.
. Proficient in MS Office suite.
. Proficient in ICD 9.
. Proficient in Medisoft.
. Perfect Attendance, College America: 6 time recipient
. Excellent understanding of medical terminology.
. First Aid/CPR certification.
. Type 39 wpm.
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