Customer Service Manager

Nancy Egerdahl *** *th Street SW, Barnesville, MN 56514

Phone: 218-***-**** Email:

*************@*****.***

Objective Assist companies with business services

Experience March, 2009 - Present Self-Employed

Barnesville MN

Accountant

October 2008 - April 2010 Michaels,

Inc. Fargo ND

Front End Supervisor

June 2007 - June 2008

Dog Groomer - Independent Contractor

April 2006 - June 2007 LV, Inc.

Fargo ND

Operations Manager

. Responsible for accounting functions and staff

supervision.

. Prepared monthly financial statements, balanced bank

statements, worked closely with bank regarding

construction loans, handled employee issues, offered

and implemented new business practices, hired and

terminated employees, set up and maintained insurance

plan for company, worked closely with vendors,

handled day to day operations.

November 1997 - April 2006 Haga and Associates, CPA

Fargo ND

Payroll Manager

. Processed payroll for approximately 70 companies

. Processed payroll tax, including 941/943 taxes,

state, withholding taxes, unemployment taxes, local

taxes

. Completed Quarterly and Year-End payroll reports

. Processed W-2's and W-3's

. Developed Workers Compensation reports

. Prepared for and oversaw client audits

. Processed Child Support and Garnishment deductions

and payments

. Processed Multi-State payroll

. Processed Direct Deposits

. Provided Customer Service

1995 - November 1997 Tharaldson

Enterprises Fargo ND

Collection Specialist

. Collected past due accounts

. Provided Customer Service by assisting guests with

questions

. Coordinated statement review and mailings

Education 2008 -Current MN School of Business

Moorhead MN 2007 SC School

of Dog Grooming Columbia SC

1986 - 1988 Alexandria Technical Institute

Alexandria MN

References Available upon request.

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