Project Manager Management

Peter V. LeBlanc, PMP

** ****** *****, *********, ** 76063 817-***-****

TECHNOLOGY OPERATIONS - PROGRAM / PROJECT MANAGEMENT

Account Management / Project planning & Management / vendor management /

infrastructure management

Fortune 500 Technology Leader: I have been fortunate to enjoy technology

management career that has included key positions with well-known firms

including IBM, TXU, and Perot Systems. Career Track: Professional growth

through such positions as technical director, Sr. Program / Project

management, and technical manager.

Technical Management: Over the past 15 years I have been utilizing

technical expertise gained within major corporations in leading midsize to

large technology departments with reducing cost, and streamlining

operations in a wide range of situations.

Proven Record - Across all Major Corporate Functions: I am skilled in all

areas of technology management and project management, including placing

organizations on a path to becoming world-class, involved focusing on

process and procedures, accountability, and the establishment and

redefinition of roles and responsibilities. I posses richly varied budget

management experience and have consistently exceeded company financial

objectives.

Technology Architecture & Integration Data Center Delivery Build-out /

Relocations

Web Development & Content Management Strategic Analysis & Consulting

Infrastructure Design & Delivery PeopleSoft ERP, Oracle ERP, and JDE

Change Control Management (SOA) Service Oriented Architecture

Management

Release Management CMMI, ITIL, RUP Best Practices

Selected Achievements & Skills

< Orchestrated turnaround of $3 million billing conversion project. I

was recruited to serve as Sr. Project Manager for TXU (1999-2004). I

re-staffed project; worked with client to redefine requirements;

renewed sense of urgency; and provided strong, decisive, technically

astute leadership.

< Reduced operating cost an enhanced service delivery. I served as Sr.

Project Manager for Citigroup (2007-2008). I spearheaded and directed

efforts ultimately leading to 3 data centers being consolidated /

relocated with a projected annual savings up to $5 million.

< As Technical Manager for IBM (1993-1998), I developed strategy to

improve service delivery and SLA's / KPI's to levels which exceeded

contractual obligation granting an earn-back in excess of $100K within

90 days of leadership.

< Skills: Exceptionally strong written and verbal communication skills.

Highly personable and capable of working across stakeholder groups,

and with multiple vendors. Proficient in solving problems and

implementing solutions under tight deadlines. Hands-on executive,

capable of efficiently managing all levels of budgets.

Career Overview

Apex Systems

Sr. Project Manager (Consultant) 2009 - present

. Reduced operating cost while improving service delivery through

virtualization of technologies.

. Lead service delivery for the operations department including: desktop

support, helpdesk support; network support, and application support in

a Windows and UNIX environment.

. Manages projects through full life cycle to install specific system

capable of meeting current and long range information management

requirements.

. Develop solid relationships with client community, senior management

and peers.

. Held responsible for equipment deployment/decommission (asset

management) for all client locations.

Citigroup Irving, Texas

Sr. Project Manager 2007-2008

. Responsible for understanding and managing financials, forecasting and

managing all aspects of information technology ITIL and service

offerings

. Brought structure to an often chaotic environment.

. Responsible for managing over $8 million in project value.

. Solved client business issues with efficient application of technology

solutions, best practices and methodologies.

. Served as the crux that leads continuous improvement for service

delivery.

. Worked with global diverse teams in a matrix managed environment to

bring solid technology solutions to various business units.

OCS

Technical Services Director 2004-2007

. Maintained P&L responsibility for unit: Set direction and manage

changes, resulting in continuously meeting and achieving

organizational goals and project timelines.

. Instrumental in managing the internal business and resource

infrastructure to support development, implementation, and operations

of EDI application.

. Forecasted new hardware and software purchases for inclusion in

corporate top level IT budget.

. Negotiated / wrote master service agreements and statement of work

documents.

. Successfully managed onsite / offshore (Virtual) Software development

Teams.

. Built, led, and fostered highly qualified multitasking, cross-

functional teams capable of meeting timelines and bringing projects to

completion while remaining within budget and scope specifications.

Perot Systems

Sr. Project Manager (Consultant) -- 2004 to 2006

. Efficiently developed and implemented an enterprise-wide strategy of

Microsoft SharePoint designed to improved workflow processes with a

roll-out designed for 4000+ users across 19 states.

. Led projects through full life cycle to develop application specific

system capable of meeting current and long range information

management requirements.

. Solid experience in responding to RFP's and developing / evaluating

SOWs.

. Led team in development and delivery of a successful ITIL process for

supporting technology advances and modifications to existing systems.

. Managed all phase of MIS and infrastructure project - planning,

development, implementation, and management

. Directed and monitor all facets of service delivery including

technical project development, implementation, and contract

negotiation.

TXU, Dallas, Texas

Sr. Project Manager -1999 to 2004

. Led a team that identified root cause, effect and solution for

approximately $50M in unbilled gas and electric consumption.

. Salvaged a 3.2 million conversion project, solving quality issues and

restoring project timeline.

. Led development and implementation of mainframe billing application to

a distributed platform that supports a approximately 2 million

customers.

. Managed the end-to-end delivery of Distribution, Transmission and

Pipeline application development projects.

. Spearhead of project management of IT process engineering and re-

engineering for ensuring on-schedule and on-budget delivery of

technology refresh projects.

IBM, Dallas, Texas

Sr. Manager - Information Technology-1993 to 1998

. Developed strategy to improve service delivery and SLA's / KPI's to

levels which exceeded contractual obligation granting an earn-back in

excess of $100K within 90 days of leadership.

. Pioneered innovative team building and cross-functional techniques to

expedite workflow, simplify processes, and reduce operating cost for a

team of 22 technical support representatives.

. Reduced turnover from 20% to less than 7% and cross-trained

specialized labor force in current technology.

. Negotiated contracts and managed service/maintenance relationships

with major technology vendors (e.g. Cisco, Dell, EMC, and Microsoft).

. Planned, staffed, budgeted and directed operation support teams

efforts for desktop and helpdesk support services .

. Led cross-functional project teams through the entire development

cycle, from initial needs assessment through specification, build,

quality review and implementation for hardware refresh.

Education

DeVry University - Applied Science and Technology

PMP Certification (Project Management Professional), PMP #61925;

CLP, Certified Lotus Professional - Administration and Development

Microsoft Certified Professional - Windows Networking

Sarbanes Oxley Act

SEI CMM Level 3

CMMI

ITIL

PCI

Contact this candidate