Customer Service Technician
Resume:
Diana Quynh Pham
San Jose, CA 95123
Email: *********@*******.***
CA License: TCH 102653
OBJECTIVE: A pharmacy technician position where I can apply my customer-
service skills and knowledge of pharmacy practice and
terminology.
EDUCATION: University of California, Davis
Bachelor of Science in Psychology, with emphasis in
Biology
August 1998 - December 2000
Foothill Community College
Associate in Science, Pharmacy Technician
August 2009 - June 2010
EXPERIENCE: Sodick America Corporation, Administrative Assistant
San Jose, California
Duty includes accounting data entry and bookkeeping,
daily office management,
record keeping and word processing,
correspondence with vendors and purchasing.
December 2000 - November 2002
Cigarette Xpress #1
Mountain View, California
Customer service, sales, bank reconciliation, inventory
control, replenish shelves,
check cashing, money order sales, Western Union money
transfer, compliance officer,
correspondence with vendors and purchasing.
July 2002 - Present
EXTERNSHIP: Kaiser Permanente, Pharmacy Technician
Santa Clara, California
Assist pharmacists with filling and labeling
prescriptions, prepare the pharmacy for
inventory, compound oral solutions, ointments,
creams, and mouthwashes, screen calls
for the pharmacists, communicate with prescribers
and their agents to obtain refill
authorization.
August 2009 - June 2010
O'Connor Hospital, Pharmacy Technician
San Jose, California
Rotate through all work areas of the pharmacy,
transport IV bags for chemotherapy
and dialysis, prepare IV solutions using aseptic
techniques, load the Pyxis machines,
pick up unused medications from the nursing units and
return them to the pharmacy, prepare inventories, order
drugs and supplies from storeroom, receive drugs, and
stock shelves in various pharmacy locations.
June 2010 - August 2010
CERTIFICATE: Certified Pharmacy Technician (CPhT), July 2010 -
2012
Certification Number: 5301-0701-0123-475
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