Customer Service Data Entry

Sarah Simpson abjjlc@r.postjobfree.com

* ***** ***. ****://sarahsimpsonstudios.carbonmade.com

Bloomington, I L 61701

Education

Ar t Institute of Pittsburgh

Bachelor of Science in Graphic Design, expected Spring 2012

Ar t Institute of Pittsburgh

Certificate of Completion in Adobe Photoshop Course, 2008

Ar t Institute of Pittsburgh

Certificate of Completion in Adobe I l lustrator Course, 2008

D esign Experience

Team Productions International, 2009-Present

I began working with TPI through a job board posting on ifreelance.com and have fostered a

regular working relationship with the company. I have been involved in various stages of

t he creative development process. Most often my assistance is requested in the

development of logo designs, front-end website designs, and package designs for test

marketing projects.

Peace Corps Panama, 2009 and 2010

I worked with the head of tourism promotion in the completion of several logo designs

i ntended to establish growth of new businesses and promote tourism in Isla Canas,

Panama. Projects include logo designs for Panamian youth enviromental group called

G rupo Ambienlista Juvenil Isla Canas and a logo design for a Beauty Salon called Belleza

I slena.

Work H istory

State Farm Insurance, 2000-2010 (In following various roles)

Life Claims, Claim Processor, 2007-2010

Format electronic claim ki ts to assist agents through the life claim process, process

payments, calculate claim payments, format writ ten communications

Life Service, Beneficiary Team Lead, 2005-2007

Organized workflow rotation calendars, t rained new employees, knowledge resource,

customer service, data entry, format letters

Life Service, Beneficiary Team Service Assistant

Customer Service, data entry, format letters

Workman's Compensation Claims, File Clerk, 2000-2001

Lots and lots of filing.

Computer Skills

• Adobe Photoshop • Adobe I llustrator • Adobe InDesign • Adobe Dreamweaver

• Microsoft Office

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