Customer Service High School

Bridget White

**** *** *******

Canton, MS ****6

Telephone: 601-***-****

Objective: To obtain a position where my abilities and skills will be

rewarded with long-term growth and

advancement.

Qualifications

My experience includes but is not limited to Word, AS400, Excel,

Passport, Remas, I-Vault, MSP Corr, and Sessions a system that CMS

uses. I also have excellent telephone and people skills, a positive

attitude and excellent work ethic.

Experience: Chickasaw Nation Industries Inc.

Ridgeland, MS

Case Analyst

2007-Present

Responsible for responding to inquiries, resolving problems and

determining Medicare's responsibility for claims involving other

parties. Will respond to telephone inquiries from beneficiaries,

attorneys, and other insurance companies. Researches claims data

and applicable guidelines, makes request for refunds, and

provides information to those making inquiries regarding

secondary payer liability and action to be taken. Responsible

for identifying mistaken Medicare primary payments and initiate

recovery process within REMAS and issue conditional payment

listings. Maintains knowledge of liability and no fault laws to

determine appropriate level of Medicare reimbursement. Compose

letters notifying proper parties of case status.

Madison County Medical Center

Canton, MS

Admission & Financial Clerk

2003-2008

Process patient information and patient representative

information to be process into the data base to registered into

the system. Verified patients and patient representative proper

address, ages, and emergency contain information . Entered

patient into system to be admitted for hospital stay. Escorted

patients or arrange for escort to assigned room or ward.

Verified Medicaid, Medicare and third party insurance and

accurate demographics on all patients. Collected payments

upfront on coinsurance deductibles and also collected on private

pay accounts.

Emcare, Inc

Canton, MS

Billing Coordinator/Part time

2008-2008

Demonstrated consistent record of emergency room charts.

Compile data for billing personnel.

At&t Wireless Ridgeland,

MS

Customer Service Rep

2002-2003

Arranged for repair and replacement of defective items and

covered by warranty. Assisted customers to select and

purchase specified merchandise. Assisted customers with their

accounts. Handled any problems or concerns the customers might

have had.

Promoted quality customer service.

Amsouth Bank

Madison, MS

Head Teller

1997-2002

Supervised and coordinated actives of employees engaged in

receiving and paying out money and keeping records of financial

transactions. Counted currency, coins and checks received for

deposit in vault from various businesses and bank branches, by

hand and using currency-counting machine. Responsible for

supervising other bank tellers. completed monthly reports for

cash times.

Education: Fenger High School, Chicago, ILL

Bryman College, Chicago, ILL

References are available upon request

Contact this candidate