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Manager Customer Service

Location:
Nappanee, IN, 46550
Posted:
September 09, 2010

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Resume:

Matthew Brian Andrews

*** * ******** ******, ********, IN 46550

Resume

Work Experience

General Pump and Machinery, (03/2010-09/2010) - Marketing & Development

Palmyra, Pennsylvania

Supervisor: Bruce Andrews 717-***-****; Contact: Yes

Salary: $1200 per month

Hours: 40 hours per week

Duties: Development of website (www.netpumps.com) and on-line marketing.

Listed website on various web-based directories. Created site strategy and

worked with other developers to create niche website. As needed I also had

the opportunity to work in a warehouse transfer to a new facility. I was

able to clean, repair and recondition various types of pump machinery in

this position.

HairDirect, INC, (02/2008-03/2010) - Marketing Developer

Bainbridge, Pennsylvania, United States

Supervisor: Brandon Andrews 717-***-**** Ext:850; Contact: Yes

Salary: 13.00 per hour

Hours per week: 30-35

Duties: Work closely with the Director of Marketing to assist and develop

new marketing initiatives and maintain current marketing plans.

Photography and post production editing of products and staff images for

web content on a regular basis. Development of web and print graphics

using Adobe Photoshop CS daily. This job also includes minor IT

troubleshooting as needed by the rest of the staff. Minor HTML editing and

development to maintain a leading industry web presence.

Freelance Photographer (01/02/2007 - Present) - Photographer

Palmyra, Pennsylvania United States

Supervisor: Self Employed - 717-***-****; Contact: Yes

Salary: $15.00 per hour

Hours per week: 10-15

Duties: Freelance photographer servicing both consumer and business client

needs. Photography of

families, high school seniors, children, maternity as well as professional

business head shots and local

political figures. I photograph portraits on location in both interior and

exterior settings and have

proficiency with studio portrait and studio lighting techniques.

Occasionally I have photographed

architectural and industrial subjects for business clients. I occasionally

have photographed weddings,

live events, theater, parades, and various news type events such as fires

and local happenings. I have

photographed product photography for on-line retailers which required

sterile detail imagery as well

as artistic representations. I managed customer needs satisfactorily and

within a deadline to give

excellent customer service. I marketed and managed a website as well as

kept financial bookkeeping

to maintain a positive cash flow.

Trans-Ocean Photos, INC (09/01/2006 - 12/24/2006) - Lab Manager /

Photographer

Honolulu, Hawaii United States

Supervisor: Bill English - 808-***-****; Contact: Please speak with me

beforehand

Salary: $500.00 per week

Hours per week: 90

Duties: Worked 12-16 hours a day seven days a week photographing passenger

portraits on cruise

ships as well as candid moments in dining rooms, parties and gangways. Also

responsible for the post-production editing, graphic design and work flow.

I was responsible for the printing of all images on a daily basis from a

digital commercial printer. Used the commercial printer to develop both

digital and film negatives. Aided manager in scheduling and organizing the

rest of the photo team staff. Worked in an extremely fast paced environment

where customer satisfaction was of utmost importance and had to satisfy

both the internal and external customer. I had constant exposure to both

retail and lab environments while maintaining US Coast Guard regulations

and safe environmental practices.

Evangelical Free Church of Hershey, PA (12/01/2003 - 08/01/2005) - Night

Manager

Hershey, Pennsylvania United States

Supervisor: Dain Kulp - 717-***-****; Contact:Yes

Salary: $25,000.00 per year

Hours per week: 40

Duties: Maintained and managed a 77,000 sq. ft. church facility.

Responsible for security and safety of

facility and visitors. Managed the cleaning, set-up and small maintenance

needs of entire interior

facility. Secured and locked all entrances after hours. Stayed alert for

and confronted any suspicious

activity in parking lot and church property after hours. Made quick

decisions and multi-tasked in a

fast paced, self managing environment.

Edmonson Painting (09/01/2002 - 02/01/2003) - Painter

Hummelstown, Pennsylvania United States

Supervisor: Doug Edmonson - 717-***-****; Contact:Yes

Salary: $10.00 per hour

Hours per week: 40

Duties: Responsible for safely prepping and painting of residential,

commercial and industrial properties. I was required to work independently

and maintain a safe work environment. It was my duty to maintain detailed

quality work and clean all equipment afterward.

Education

Technical School

Hallmark Institute of Photography (09/01/2005 - 06/15/2006)

Turners Falls, Massachusetts

United States

Degree: Certification of Completion - Major: Photography

Description: Hallmark Institute of Photography is an intensive ten-month

program covering the art,

technology, and business of photography. Included contractual assignments

involving real life clients

and products. Was trained in the use and functions of various camera types

and styles including, large

format, medium format, and 35mm film and digital cameras from range

finders, single and double

lens reflex cameras. Was trained in various posing and studio lighting

techniques as well as on location

portrait and architectural photography. Learned both commercial and

portrait photography but

finished final review with a portrait heavy portfolio.

References available upon request.



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