Customer Service Representative

Shannon McWilliams

** ******** *****

Fountain Inn, SC 29644

864-***-****

******************@*****.***

Objective_____________________________________________________________________

Seeking a position as a Receptionist.

Experience____________________________________________________________________

January 2008-March 2009 American Metric Laurens, SC

Customer Service Representative

Handling inbound and outbound calls

Handling receptionist duties as a switch board operator.

Resolving customer complaints.

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December 2005- December 2007 Target Simpsonville, SC

Cashier

Accurately handled money transactions while providing quality to customers.

Scanning Merchandise

Meet sale goals

Providing service to high volume of customers.

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Skills

Ability to type 40 wpm

Knowledge of and experience with Microsoft word, excel, power point

Good filing and organizational skills

Handling confidential paperwork

Good communication skills

Self-starter

Good customer-relations background

Ability to take accurate phone messages and deliver messages promptly

Education

Laurens District 55 High School: Diploma May 2005

Greenville Technical College: Certificate in Business as a Receptionist May 2010

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