Customer Service Human Resources

Kirk Worley

********@*******.***

**** ****** ****** **. **, Unit A Albuquerque, NM 87106 . 505-***-****

Cell 505-***-**** Home

SEEKING POSITION AS: HR Assistant

PROFESSIONAL

QUALIFICATIONS

. Learned human resources principles and skills in all of the

positions that I have held.

. Acquired extensive HR, office, data management, and

administrative experience

running own businesses for 25 years, and employed in

last job for the last 10 years.

. Exceptional listener and communicator who effectively

conveys information in writing

and verbally.

. Well versed in computer skills, writing and editing,

correspondence, and AutoCad /

surveying skills.

. Flexible team player who thrives in situations requiring the

ability to prioritize and

juggle multiple projects; adapt to

unexpected and competing demands in a friendly and

professional manner.

. Excels at communication abilities with the general public, peers,

and management,

including working with a non-traditional and diverse background

population.

. Developed high skill level for performing research and data

gathering / entry.

. Exemplary planning, organizational, and attention to

detail skills.

. Innovative problem-solver who can generate workable

solutions and resolve

complaints.

. Resourceful, mature, self motivated, and productive; consistently

demonstrates positive

judgment, problem solving, decision making and time management

skills.

. Easily develops rapport and gains confidence.

. Ability to work effectively in team situations or independently.

. Enjoy learning new skills and concepts.

. Reliable, always on time, mature, trust worthy, honest, and have

the highest integrity

ACOMPLISHMENTS

. Owned and operated personal businesses for 25 years gaining human

resources skills.

. A self-starter, self motivated and resourceful.

. Developed very good, communication, problem solving, time

management,

interviewing, business math, customer service, and computer

skills.

. Worked extensively with local, state, and federal officials around

the region.

. Registered Professional Landscape Architect (NM reg. # 009) 1977 -

1990.

.

RELATED

EXPERIENCE

10 Years Westwind Landscape Construction, Inc - Albuquerque, New

Mexico (until 3/2009)

Assistant to Owner, Supervisor - Salary: $36,500 / year - 1999 to

2009

. Office, research, equipment and material acquisition, data

maintenance, and

administration responsibilities.

Worley p 2

. Refined my customer service and human resources skills

and capabilities.

. Corresponded and communicated with government officials

and private clients.

. Responsible for quality assurance, and specification

compliance in the field.

. Used AutoCad for production, and assisted in surveying.

. Well versed in safety issues, EPA compliance, and took

OSHA / health safety courses.

. Managed small landscape construction and technical crews.

10 Years Worley marketing international- Albuquerque, New

Mexico

Owner and Operator - Salary: $60,000 /

year - 1989 to 1998

. Independent distributor for an international environmental

manufacturing company.

. Retail direct sales, customer service, recruited,

extensively trained, and provided

support for key independent distributors for direct

sale of products, plus recruiting and

training, in the USA, Canada, and Europe. .

. Gained expensive experience in communication, sales,

human relations, customer

service, interviewing, recruiting, and training.

15 Years Morrow & Worley PA - Landscape Architects Albuquerque, New

Mexico

50% Owner and Operator - Salary: $32,000 / year - 1974 to 1989

. Operated and managed all aspects of this 6 to 23 person

professional landscape

architectural design firm.

. Developed strong customer service, human resources, and client

relations abilities.

. Created and implemented marketing plans including sales

of professional services.

. Developed office administration, management, personnel, and

communication skills.

. Gained experience interviewing and hiring.

. Met with, talked to, and made presentations to

government (city, state, federal)

officials; city commissions, and environmental

planning commissions; private

clients; and non-traditional diverse public

groups.

. Provided landscape design, construction documents, bids,

and construction inspection.

. Worked with architectural, and various types of

engineering firms.

. Beginning in 1985, used AutoCAD for all construction

documents.

. Performed elementary surveying of sites.

. Jobs included 250 municipal parks, 165 schools,, Journal Center &

Albuquerque Publishing Co., Ft. Bliss TX, on call contracts at

KAFB and Los Alamos

National Labs.

EDUCATION

University of Missouri - Columbia, MO-B.S - Landscape Design - 1967

to 1970

87 semester credit hours - cum laude (3.6)

UNIVERSITY OF NM --- Albuquerque

-Biology & Chemistry - 1962 to 1966

74 semester credit hours - no degree

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