Angie M. Sharp

* *. ***** **. ***. *

P.O. Box **1

Pocahontas, IL 62275

Cell: 618-***-****

abjj7j@r.postjobfree.com

Objective: Gain the experience necessary to carry out the function of working in an office environment.

Key Skills:

Office Skills:

• •

Telephone and Front Desk Reception Reports & Spreadsheets

• •

Customer Service Complaint Handling

• •

Filing Data Entry (74)

• Database & Records Management

Computer Skills:

•

• •

Word Access

• •

Excel Outlook

• •

PowerPoint Windows Vista/XP

Experience:

HeplerBroom Law firm (Edwardsville, IL), Prep/File/Scan, 5/06 to 8/06

•

• Demonstrated proficiencies in telephone • Scanned closed cases onto a computer

and front-desk reception within a high- based program called LAW

volume environment

• Filed cases into right categories

• Prepped closed cases

• Reason for Leaving: Summer job to gain

experience

• Reason for Leaving: Only summer job

to gain experience.

2

Value City Department Store (Greenville, IL), Sales Associate, 08/07 to 04/08

•

• Assist in Customer Service to satisfy the • Calmed upset/angry customers,

customer researched and rapidly solved problems and

rebuilt trust to prevent the loss of purchase

• Stocked shelves and arranged displays

• Reason for Leaving: Closed the doors

• Worked cash register due to poor business

• Reason for Leaving: Went out of

business.

Triford Car Dealership (Highland, IL), Receptionist/Operator, 11/09 to 1/10

•

• •

Telephone & Front Desk Reception Paged coworkers over loud speaker

• • Reported complaints of different

Customer Service

categories to supervisor

• Rent and Loan cars to customers

• Tracked coworkers when going to lunch

• Scheduled appointments and arriving

• Arranged loaners to customers while • Reason for Leaving: Temporary while a

their vehicles get serviced person was out and to gain knowledge of my

field.

• Filed rental and loaner paperwork

• Arranged data into the computer to

make finding information easier

• Reason for Leaving: It was Temporary for an employee on Medical Leave and gave me

experience.

Kahunas (Greenville, IL), Front Server, 07/10-present

•

• •

Run Drive Thru Assist in customer service

• •

Run front registers Manage assembly lines

3

• •

Stock items Make sure that it is a clean environment

• •

Run sodas, ice cream, etc…

• Reason for Leaving: I am presently still here, I have been looking for something in my field, and I

am only getting 5 hours a week now and can’t afford to drive just for that. When we first opened, it

was great.

Education

• Kaskaskia College (Centralia, IL) 2009 to 2010

• General Office Certificate Received (Graduated 07/31/10)

Additional Information

I am willing to go the extra mile and strive to succeed in what I am doing. I have a goal striving mind to

learn anything new to gain the experience to carry out the job. I am a good team player and can work on

my own if need be. I would like a chance to prove myself and that I can do anything I put my mind to.

Volunteer Experience: I am a Professional Licensed Volunteer EMS/First Responder for the Pocahontas-

Old Ripley Fire Department.

References: Available upon request.

Contact this candidate