Customer Service Sales
Resume:
Michelle A. Miller
***********@***.***
*** ******* **** ( Daytona Beach, FL32114
"Creative, energetic, hard working Professional"
Motivated, experienced Kitchen and Bath Sales Designer seeks rewarding
career utilizing my design, sales and project management experience and
expertise to blend functional design factors to best achieve client's
architectural/design goals within budget.
Personal Attributes and Abilities
. Proficient in all Microsoft Office programs and knowledgeable of
Crystal
. Experienced in customer service
. Innovative Event Planner, budget conscious and project estimation
. Exceptional creativity, great marketing techniques
. Good listener; client-focused with excellent communication skills
. Creative problem solving and strong analytical skills, detailed
oriented.
Professional Experience
Customer Service
. Evaluate and document the needs, requirements, and objectives for
the students and customers
. Determine the needs of the students, customers and clients
. Present conceptual ideas and layout options for client, student and
customer approval
. Finalize presentation incorporating all necessary insurances and
benefits; benefits associated with the college
Sales
. Generated new business and enlarged client base by approximately
22%
. Skilled in marketing techniques used for the selling of products
and services to meet client's objectives and sales goals with
average increase of 25-30%
. Sold and recommended several types of insurance and annuities; sold
several pieces of retail merchandise to various types of customers,
successfully presented materials to different individuals
Management
. Guide and review classroom readiness prior to the start of class
. Prepare bid submittals for project estimates and created purchase
orders to fulfill order commitments
. Coordinate communication between vendors, students, parents and
material suppliers
Employment History
Enrollment Specialist Daytona State College
2006 - 2007
Staff Assistant Daytona State
College 2006 - 2007
Learning Specialist Daytona State College
2006 - 2007
Independent Insurance Agent Bankers Life and
Casualty 2005 - 2006
Pharmacy Technician Walgreens
2000 - 2001
Sales Associate Sears
1999 - 2000
Office Assistant Volusia County School Board Maintenance
1997 - 1999
Education
Florida A&M University Bachelor of Science in Business
Administration Graduate
Kaplan University Master of Business Administration
Graduate
Kaplan University Master of Science in Project
Management (expected 2011)
Associations
Florida Agricultural and Mechanical University Alumni Association
Kaplan University Alumni Association
Member of Kaplan University Collegiate Entrepreneur Organization
"The predesign interview was key. Raquel asked me what was important; asked
me to prioritize and designed her plan around my needs and desires."
D.Coffey, Former kitchen remodel client
Contact this candidate