Customer Service Sales

C O U RT N E Y S N E E D

* * * * * AY N E D R I V E D O T H A N, A L 3 6 3 0 5

( 3 3 4 ) 7 9 1 - 2 7 7 4 C O U R T N E Y. S N E E D @ YA H O O . C O M

O BJECTIVE

To obtain a position utilizing extensive clerical, administrative, and surgical skills with a company that

offers the opportunity for career growth and development through proven performance.

S UMMARY OF QUALIFICATIONS

Proficient in various computer operating skills and software including Windows, Word, Excel,

Access, PowerPoint, and Outlook.

Exceptional Data entry skills.

Ability to operate most all office equipment including multi-line telephone systems, fax, adding

machine, and copiers.

Excellent organizational and communication skills.

Ability to work independently or as a member of a larger team.

Committed to providing outstanding customer service.

WORK OF EXPERIENCE

Secretary / Clerical Skills

Experienced in answering incoming calls, transferring calls to appropriate person or department, and

taking and forwarding messages. Performed additional clerical duties in healthcare setting including

registering and scheduling patients, locating patient information, and organizing and filing medical

records.

Customer Service / Sales Experience

Experienced in providing customer service with positions in retail sales and as a food and beverage

server. Performed Various duties including assisting customers in making selections, completing sales

and collecting payments, and revolving problems and complaints.

Surgical Experience

Experience in operative case management including duties such as preparing the operating room,

gathering the necessary tools and supplies, counting out the necessary items, and assisting the surgical

team as they enter into the sterile field. Postoperative management involving maintaining the sterile

field until the patient is transported, removing used instruments, caring for and maintaining the

equipment, and preparing the operating room for the next patient.

EDUCATION

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Flowers Hospital Surgical Technologist Program, Dothan, Alabama

Surgical Technologist Certification

EMPLOYMENT

Certified Surgical Technologist, Flowers Hospital, Dothan, Alabama, 2007 to Present

Server, Sutton’s Seafood Restaurant and Oyster Bar, Ariton, Alabama, 2005 to Present

Secretary/Receptionist, Troy University Health Center, Troy, Alabama, 2005-2006

Secretary, Beaty Ford Dealership, Clayton, Alabama, 2003-2005

ATTRIBUTES

Acts with integrity

Inspires achievement

Builds relationships

Drives Excellence

REFERENCES

References available upon request

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