Customer Service Sales

Damaso Taylor

*** ***** **** ** *** *

oxford, ms 38655

************@*****.***

662-***-****

I am ambitious, self-motivated, and possesses excellent communication

skills, both verbally and written. I am a critical thinker who has the

ability to conceptualize and implement ideas and strategy into action. I

have the ability to train, instruct, and motivate large audiences, as well

as work under strict deadlines. My background includes an extensive career

in sales, where I have achieved employee of the month several times with

separate companies and a career in collections, in which I recovered over

50,000 dollars in less than a year's time. I am currently seeking to

further my education in order to benefit not only myself, but what I can

bring to a prospective company in order for a successful future for both

parties involved.

EDUCATION: Bachelor of Arts in Broadcast Journalism, May 2009

University of Mississippi, University, Mississippi

Emphasis in Public Relations and minor in History

Courses pertinent to field include:

.Public Relations . Advanced

Journalism reporting

.Public Relations Case Problems . Writing for the Media

.Business Communications . Broadcast News Writing

and Reporting

.Public Relations Practicum . Mass Media Ethics

and Social Issues

EXPERIENCE: Public Relations Intern

University of Mississippi Media and Public Relations

. Creation of multimedia press releases using copy, visuals, and

video

. Researched and produced press releases for the Ole Miss

website.

. Conducted Interviews and researched perception of company

online.

. Utilized broadcast background and created Video News Releases.

Co-Anchor for televised sports show entitled "M-Zone"

. Generated, scheduled, and conducted interviews.

. Developed broadcast news packages while working on a tight

deadline.

WORK

EXPERIENCE: Jacob Law Group, Oxford, MS

Collections, October 2009- July 2010

. Collection of debts for companies such as: Wal-Mart,

Wells Fargo, and GE

. Persuading individuals to discover alternate avenues to pay

delinquent debts

. Collection of over $50,000 dollars in less than

six month span

Office Depot, Oxford, MS

Sales Associate, October 2008- Present

. Assist in gaining customer loyalty

. Provide exceptional customer service to make customers

feel welcome

. Training of other associates in

proper techniques, procedures, and duties

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