Customer Service Quality Control

GREGORY BRYANT

*** ***** *** **. - ********, GA 31323

912-***-**** abjj5d@r.postjobfree.com

Logistics & Operations expert with longstanding experience leading the

design, launch, and administration of logistical initiatives to improve and

ensure continuous business processes. Identifies procedural improvements

through the use of proven and effective business methodologies, including

quality control, change management, and administration of proprietary

military logistics systems including PBUSE and SARSS. Uses excellent

leadership, communication, and management skills to guide cross-functional

group initiatives in the successful realization of positive business

outcomes.

CERTIFICATIONS & TECHNICAL SPECIALTIES

State of Georgia: Quick Start, Material Management, and Production Control

Certifications, 1998

Certificate, ISO-9001, 1998 OSHA Certification: Heavy Equipment Operator,

2003

HAZMAT Certification, 2007 Hazardous Material Movement Storage

Certification, 2007

Property Book Unit Enhanced (PBUSE) Standard Army Retail Supply System

(SARSS)

Unit Level Logistics (ULLS) Wildcat Maintenance Management System (WMMS)

Federal Logistics System (FEDLOG) In Transit Visibility (ITV)

Theater Enterprise Wide Logistics System (TEWLS)

Defense Medical Logistics Standard Customer Assistance Module (DCAM)

PROFESSIONAL EXPERIENCE

KBR 2009 - Present

Balad, Iraq

Senior Logistics Foreman, Joint Operations Distribution Center (2010 -

Present)

. Direct planning, budgeting, and operations-related functions; performed

logistics management of international warehouse operations.

. Lead shipping, receiving, routing, tracking, and inventory management

initiatives and maintain an inventory accuracy of 95%.

. Organize shipments into unit sets for distribution by multiple methods

such as DODAAC, Unit Identification Code (UIC), Routing Identification

Code (RIC), and military unit names.

. Coordinate transportation of goods to military units and facilitate on

and off-site convoy movements.

Senior Logistics Foreman, Central Issue Facility (2009 - 2010)

. Managed Central Issue Facility (CIF) inventory accounts valued at over

$50 Million.

. Submitted inventory adjustment reports, conducted CIF inventories,

including storage location surveys, monthly 10% inventories, and wall-to-

wall 100% inventories.

. Received, stored, issued, and shipped CIF stock age items in alignment

with military regulations, manuals, and guidelines.

. Inspected CIF items to determine qualifications for direct exchange due

to fair wear and tear.

LOCKHEED MARTIN 2008 - 2009

Doha, Qatar

Customer Service Technician, Shipping & Receiving

. Oversaw the distribution of medical supplies to USAMMC-SWA customers and

conducted resupply operations within the Theater of Operations.

. Replenished stocks of consumable medical and surgical supplies to proper

inventory levels.

. Perform quality checks on 15 subordinates to make sure medical supplies

received proper handling.

GREGORY BRYANT PAGE TWO

PROFESSIONAL EXPERIENCE (Continued)

BLACKHAWK MANAGEMENT 2007 - 2008

Tikrit, Iraq

Stock Controller

. Served as a senior logistical supply technician to the 601st Aviation

Support Battalion.

. Performed logistics management functions including developing, analyzing,

reviewing, monitoring, and extracting data from various logistical

automation systems.

. Evaluated logistics and readiness policies including; instructions,

authorization, and organization planning documents.

DIMENSIONS/HONEYWELL INTERNATIONAL, INC. 2006 - 2007

Fort Stewart, Georgia

Data Entry Clerk

. Gave administrative support to the Reset/LBE Operations Branch of the

Logistics Readiness Center.

. Ensured component shortages were accurate and maintained 100%

accountability for all property.

. Prepared and reviewed hand receipts, lateral transfers to different

companies, and equipment maintenance manuals.

LOCKHEED MARTIN/EAGLE GROUP INT'L, INC. 2003 - 2006

Fort Stewart, Georgia

Material Coordinator

. Supervised, processed, coordinated, and expedited the flow of materials,

parts, and equipment to 30 shop offices.

. Maintained and updated employee records and compiled ongoing inventory

reports.

. Safeguarded and conducted Army supply and equipment inventories valued in

the Millions of dollars.

LSI/AEROTECH 2003 - 2006

Hunter Army Airfield, Savannah, Georgia

Mechanic

. Performed 10, 20, and 30 level inspections and repairs on various types

of military vehicles to include; LMTVs, HUMVEES, 2.5, Tons HIMMITS,

Trailers, and Skylarks.

. Led 15 employees to accomplish daily work priorities and the tasks

directed by LSI and the military.

. Developed numerous systems to handle the scheduling and tracking of

vehicle repairs and maintenance services.

MUSKIN - LEISURE PRODUCTS 1998 - 2001

Midway, Georgia

Quality Control Supervisor

. Managed 75 employees monitoring production packaging quality standards

and specifications.

EDUCATION

Coursework for Bachelor of Arts, Business Administration

COLUMBIA COLLEGE, Fort Stewart, Georgia

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