Manager Service

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Aurora CO *****-**** Wilfred R Torres Email: abjj4b@r.postjobfree.com

Home: 303-***-****

Mobile: 303-***-****

. Skillful and dedicated contracts manager and professional with 20+ years

of experience in all cradle to grave aspects of contract RFP's,

solicitations, awards, and administration. Consistently achieve high

customer satisfaction, improvements to the bottom line and turnaround of

underperforming operations.

. Respected builder and leader of results-oriented teams; instill a

shared, enthusiastic commitment to corporate and local area office

company goal attainment. Lead by example, develop processes and

strategies, and ensure the efficient execution of all policies and

procedures in support of requirements compliance.

Skills Summary

Microsoft Office Word & Customer Satisfaction Teambuilding &

Excel Enhancement Management

Troubleshooting & Analytical, Improvement of Cost-Reduction

Consulting Processes Strategies

Oral & Written Training & Interpersonal Bi-Lingual

Communications Skills (English-Spanish)

Professional Experience

US POSTAL SERVICE, NEW YORK MERO AREA - New York, NY 03/08 to

09/08

Contract Consultant and Trainer

Specifically requested by NY office through USPS corporate headquarters as

the only knowledgeable individual in the country suitable for a temporary

sole source personal services contract to provide consultation and training

to its transportation contracting officer and contracts staff. Selected

Contributions:

. Developed specialized training guides, forms and processes, for new

contract specialists which greatly reduced an otherwise 1 year on the job

learning curve by 75% to only 3 months.

. Consulted contracting officer on various issues, including the

rationalization and advisement to retain a certain contract supplier over

open competition which allowed the continuity of good service at an under

market cost.

. Successfully guided new specialist(s) to renew 11, and solicit and award

3, contracts in a timely fashion for a net increase of only 2% with the

inclusion of required higher payroll wages. This was accomplished while

also effectively issuing purchase orders for service changes, economic

adjustments, etc. on 45 other contracts.

US POSTAL SERVICE, WESTERN AREA - Denver, CO 01/96 to

05/07

Senior Contract Transportation Specialist (EAS-21), 06/01 to 05/07

Contract Transportation Specialist (EAS-19), 01/96 to 06/01

Accepted for voluntary relocation and saved-pay reassignment position as a

contract specialist (and teamleader) responsible for full administration of

240+ contracts within a 7 state regional area. Also an interim contracting

officer with Level III $10 million contracting authority, and contracting

officer representative with 10% CO authority for economic and service

change purchasing orders and other related activities. Selected

Contributions:

. Evaluator for contract proposals associated with the prequalification

of contract service providers throughout the country. Commended by

corporate headquarters as having, "Demonstrated exceptional

commitment, performance, and professionalism by working long hours and

weekends and a team spirit that contributed to the success of this

effort. Your support has been invaluable to the Surface Transportation

CMC and to the USPS." R. Sykes, Manager USPS HQ

. Captured substantial savings while detailed to the New York Metro Area

office through the reevaluation and renegotiation of several pending

major contract service changes. For instance, while a contractor had

already been offered a large lump sum indemnity payment of over $45K,

I reviewed the case and determined that not only was no indemnity

payment to be issued to the contractor, but that instead a reduction

in the contract rate should be made of over $100K, for a net savings

of over $145K the 1st year.

. Developed and introduced best value purchasing strategies, handbooks,

and instructions that enhanced employee performance and helped build a

motivated workforce. Played a major role in contributing efforts for

improvements on purchasing processes and policies within the area

office. Due to this, and "(his) performance as one of our best team

leaders, (Willie) has contributed significantly to our success as the

top performing Distribution Networks Office in the nation over the

past three years." B. Manchego, Mgr.

. Recognized with Excellent Performance Award by the Caribbean District

for, "Supportive efforts to reduce resistance to change and

encouragement to do things right the first time, all the time ... With

your strict review and proactive critical thinking, (you) reduced our

transportation expenses overrun (for a) savings of over $103K" per

year. P. Claudio, Plant Manager San Juan PR

US POSTAL SERVICE, MID-ATLANTIC AREA - Arlington, VA 12/89 to

01/96

Manager/Supervisor, Transportation Contracts (Contracting Officer) (EAS-23;

EAS-22)

Promoted and relocated to contracting officer position with full Level

IV unlimited dollar contracting authority and a $75 million budget, to

recruit, train and supervise an executive staff of 17+ contracting

professionals over an 8 state regional area and 1,800+ contracts.

Upgraded to higher level in 1992 Restructure. Selected Contributions:

. Dramatically reduced previously backlogged major and minor contract

activities from over a year old to current within 10 days or less of

receipt, which resulted in the dissipation of all previous internal

and external customer complaints with regard to relevant issues of non-

responsiveness within the area.

. Realized a net contracts renewal savings of $16.8K (or 3.7%) per annum

even though traveled a total of 21 days during the negotiation period

to participate in field managers meetings, complete contract training,

and be a member of the headquarters National Network Contract

Evaluation Team.

. Recognized by corporate headquarters for assistance in making the

(Christmas) holiday transportation procurements a success by

evaluating technical proposals on a unique set of requirements for

national procured transportation services, and "without (whose) help

that would not be possible." JD Young, Mgr.

. Presented with an Exceptional Individual Performance Award and plaque

by the Mid-Atlantic Area Office for, "Valuable contributions as a

transportation contracting officer." P. Dempsey, Manager

Education and Training

GEORGE WASHINGTON UNIV (GWU) NATIONAL LAW CENTER - Washington, DC 9/93 to

4/94

Master's Certificate in Government Contracting, GWU School of Business &

Public Management:

GWU Master's Certificate Relevant Coursework: Federal Contracting Basics,

Contract Pricing, Operating Practices in Contract Administration, Improving

Customer Services, Continuous Improvement and Total Quality Management,

Negotiation Strategies and Techniques, and Source Selection: The Best-Value

Competitive Proposals Price. Other GWU courses: Price Analysis, Contract

Law, and Contract Formation.

Other College Coursework (no degree): Aurora CO Community College (Spanish

II); Los Angeles CA Trade Tech (Industrial Traffic Management); Cal State

Long Beach CA (US History); East Los Angeles CA College (Supervision 41).

Additional Training: Advanced Purchasing, Commercial Purchasing, Principles

of Purchasing, Process Management, Quality Improvement, Simplified

Purchasing, Supplier Selection, Introduction to Supply Change Management,

Presentation Skills, Network Operations Data Mart, Building Blocks of World-

Class Professionalism, Business Writing for Results, Internet Explorer,

Microsoft Office, and Corporate Supplier Diversity Program.

Completed in excess of 700 hours (more than 34 semester hours) of basic and

advanced level training in the following fields: Contracts, Purchasing,

Business Administration, and Organization and Management.

Honors, Awards, Special Assignments, and Memberships

Selected:

. Outstanding or High Contributor Performance Evaluation Ratings (5)

. Exceptional Individual Performance Awards (2)

. Hours of Sick Leave Accumulation Awards (4)

. Letters of Appreciation (7)

. Achievement Certificate for assistance and valued service to Western

Area USPS

. Certificate of Appreciation in commendation and recognition of

contributions to USPS

. Manager Airport Mail Center, Denver CO

. Promotion Selecting Official or Review Board Member (7)

. Manager Transportation & Networks, San Juan PR

. Board Member Plaid Ribbon Committee, USPS - National Star Route

Association (2 years)

. Profiled as role model for Hispanics on the Move Within the Postal

Service

. Training Instructor at USPS Midwest Training Academy, Chicago IL

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