Michelle Stedfield
**** ******* ******, **** ***** TX 76110 ( 817-***-**** (
abjj1u@r.postjobfree.com
JOB OBJECTIVE: Executive Administrative Assistant
HIGHLIGHTS OF QUALIFICATIONS
Experienced Office Professional offering strong time management skills,
expert knowledge of written, verbal and interpersonal communication,
organized, detail oriented, quickly adapts to new procedures and logistics.
PROFESSIONAL EXPERIENCE
CPAPC Restaurant Design & Supply, Arlington, TX, 12/2009 - Present
Administrative Assistant/Shipping Coordinator
. Coordinates shipping for large shipments of restaurant supplies and
equipment with multiple freight companies.
. Manages all online orders: prepare request for packaging from
warehouse, shipping and billing.
. Online product updates and maintenance of website.
. Showroom replenishment, inventory and organization.
. Customer sales, purchase orders.
US Small Business Administration, Office of Disaster Assistance, Citrus
Heights, CA, 09/2008 - 09/2009
Executive Administrative Assistant
. Executive management support; representing the Director and Deputy
Director of the Office of Disaster Assistance-Field Operations Center
West.
. Extensive utilization of Microsoft Office products to perform multiple
office tasks: Maintain and report staff attendance/vacation logs and
reports, Director's travel itineraries, department and field meetings,
field reports, and Webinars.
. Website updating using Stellant web program.
. Records management of declaration files, permanent records,
Congressional/Applicant files, personnel folders, correspondence.
. Congressional and professional correspondence letters created and
distributed to appropriate Stakeholders.
(Supervisor's Name: Tanya Garfield, Phone: 916-***-****)
Starbucks, Citrus Heights, CA, 03/2006 - 11/2008
Shift Supervisor
. Prepare daily deposits, maintain deposit records.
. Legendary customer service provided by providing accurately made
drinks and pleasant attitude.
. Monitored and participated in proper food preparation, handling and
storage following state controlled guidelines.
. Weekly and daily inventory, replenishment and organization of paper
and food products.
. Assign cleaning, service and food preparation duties to staff for each
shift.
(Supervisor's Name: Christina Denton, Phone: 916-***-****)
HRH Insurance Services, Redwood City, CA, 06/2000 - 06/2001
Account Executive
. Managed commercial insurance accounts.
. Processed new and renewal business by obtaining quotes from insurance
companies, assisting insured's with policy changes, and assuring most
competitive prices for the most comprehensive coverage.
. Responsible for tracking monthly policies that were pending renewal
and sending out to bid to various insurance companies that wrote the
specific type of insurance required.
(Supervisor's Name: Ronald Brand, Phone, 415-***-****)
UCA General Insurance Services, Roseville, CA, 03/1995 - 03/2000
Branch Manager/Commercial Insurance Underwriter
. Supervision of operations of the Branch Office. Establish new
contracts with agencies and nurture existing relationships. Extensive
travel to cover Central to Northern California.
. Approved and underwrote large and complex applications for commercial
insurance that were beyond the branch underwriter's capabilities,
acted as the go-to person for day to day underwriting questions and
office maintenance.
(Supervisor's Name: Bill Tolbert, Deceased. HR Phone, 714-***-****)
EDUCATION
California State University Sacramento, Sacramento, CA
Bachelor of Science - Kinesiology/Pre-Physical Therapy, 5/2008
Defense Language Institute, US Army, Monterey, CA
Certificate - One year course in Mandarin Chinese, 12/1990
ADDITIONAL PROFESSIONAL INFORMATION
Proficient in Microsoft Word, Excel and Outlook
Type 70-80 WPM
US Army, Mandarin Chinese voice interpreter, 1989-1991
ADDITIONAL PERSONAL INFORMATION
Young Life committee member
School play costume designer/seamstress
Church preschool teacher
High school church camp chaperone
Mission trip coordinator for food, insurance, documentation and travel
Project Play and Saddle Pals volunteer with special needs children and
adults