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Customer Service Representative

Location:
Dayton, TN, 37321
Posted:
October 14, 2010

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Resume:

Tristian Griner

*** ****** ****** **

Dayton, TN 37321

423-***-****

**********@*******.***

Objective

An interesting position as a Customer Service Representative with an opportunity for advancement

Experience

Suburban Dayton, TN

August 2010 to September 2010

Assembly

Aligned holes, inserted screws and bolted and tightened screws to assemble preformed panels.

Packed and folded insulation between panels.

Attached and inspected gas lines to manifold

Worked well with others in a fast paced environment

Swept and cleaned work areas.

Holiday Inn Express Dayton, TN

April 2007 to August 2008

Night Auditor

Performed simple bookkeeping activities, such as balancing cash and credit accounts.

Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and that there

was adequate change.

Received payment by cash, check, credit cards, and automatic debits.

Issued receipts, refunds, credits, and change due to customers.

Answered inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment,

and travel directions.

Contacted housekeeping and maintenance staff when guests reported problems.

Greeted, registered and assigned rooms to night guests.

Kept records of room availability and guests' accounts.

Issued room key and either escorted or directed guests to their room(s).

Posted charges, such as room, food, liquor and telephone to ledger.

Maintained and managed the hotel during the shift.

Hi Way Grocery Upper Lake, Ca

November 2006 to February 2007

Cashier

Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and that there

was adequate change.

Greeted customers entering establishments.

Issued receipts, refunds, credits, and change due to customers. Offered customers carry-out service at the

completion of transactions.

Resolved customer complaints.

Established and identified prices of goods, services and admission, and tabulated bills using calculators, cash

registers, and optical price scanners.

Maintained clean and orderly checkout areas.

Packed grocery items in sacks and cartons.

Priced and placed grocery articles on shelves.

Safeway Cheyenne, WY

September 2004 to February 2006

Customer Service Representative/Cashier

Provided Western Union Transactions, money orders, and applications for Safeway Club Card.

Began training for head clerk position.

Worked well with others, helped if needed, resolved questions and concerns regarding or involving

employees.

Cashed personal and payroll checks.

Provided information to customers.

Received customers' complaints and resolved complaints when possible.

Monitored checkout stations to reduce customer delays.

Operated cash register to itemize and total customers' purchases in stores.

Bagged groceries at grocery store.

Verified price of grocery item in question against price of items on stock shelf, upon request.

Placed groceries into customers' vehicles, upon request.

Collected shopping carts from parking lot and surrounding areas.

Cleaned work area.

Education

Upper Lake High School Upper Lake, CA

2004

High school Diploma

Special recognition in the Academic Decathlon team. Our team won first place in the county competition and

third place in the state competition in the 2004 school year.

References

Available upon request.



Contact this candidate