Customer Service Loss Prevention
Resume:
Robert Gates
Rochester, NY ****6
abjizl@r.postjobfree.com
Experienced retail security professional seeking to expand and grow my
career in the security field. I posses the work ethic and job knowledge to
be a beneficial member to any team. I have six years of experience in the
security field and have developed the ability to approach any situation
confidently and rationally.
Work Experience:
June 2007 - Present
Target Corp
Rochester, NY
Investigations Specialist
Duties:
Apprehend Shoplifters
Conduct internal and external investigations
Conduct internal and external interviews
Investigate organized retail crime (ORC)
Shortage/loss/fraud tracking
Analyze loss/fraud trends and communicate trends to district
Maintain a safe and secure environment
Partnership with law enforcement
Monitor CCTV
Team trainer
November 2006 - February 2007
Steve and Barry's Sportswear
Irondequoit, NY
Loss Prevention
Duties:
Apprehend Shoplifters
Conduct internal and external investigations
Conduct internal and external interviews
Shortage/loss/fraud tracking
Analyze loss/fraud trends and communicate trends to district
Maintain a safe and secure environment
Partnership with law enforcement
April 2006 - November 2006
Kohl's Department Store
Henrietta, NY
Loss Prevention
Duties:
Apprehend Shoplifters
Conduct internal and external investigations
Conduct internal and external interviews
Investigate organized retail crime (ORC)
Shortage/loss/fraud tracking
Analyze loss/fraud trends and communicate trends to district
Maintain a safe and secure environment
Partnership with law enforcement
Monitor CCTV
November 2004 - April 2006
Sam's Club
Greece, NY
Loss Prevention
Duties:
Apprehend Shoplifters
Conduct internal and external investigations
Conduct internal and external interviews
Investigate organized retail crime (ORC)
Shortage/loss/fraud tracking
Analyze loss/fraud trends and communicate trends to district
Maintain a safe and secure environment
Partnership with law enforcement
Monitor CCTV
Skills:
Detection of safety issues
Detection of suspicious/fraudulent activity
Experience with customer service
Dedicated, motivated worker
Familiar with CCTV
Trained with handcuffs
Experienced with conducting interviews
Possess certification from NYS security guard class
Education:
Graduated Hilton Central High School - 2003
Hilton, NY
References:
Available upon request
Contact this candidate