Quality Assurance Customer Service

Gayle Black

**** ******** ****

Dora, Alabama ***62

205-***-****(cell)

Email: *******@*****.***

Qualifications: Supervisory experience, document control, HACCP Certified

Business Consulting: Set up business for David Fano, Seamer Services, LLC

Skills: HACCP, SOP'S, and Document controlled certified, Better Process

Control certified, and canning seam technology. Computer skills

are Microsoft word, Excel, outlook, Power point, spreadsheets,

Peachtree, and Quick books.

Education: 10/07 - Accounting, Everest University

Currently enrolled, earning Associates degree in Accounting

with a GPA 3.9

8/00- Kansas State University, Manhattan, KS

Food Science - 1 course in introduction to Food Science

Employment: Quality Assurance

9/09-Present Customer Service, Pizza Hut, Green Cove Springs, FL and

Jasper, AL

Take phone orders, cash out servers and customers, maintain

clean and friendly environment

6/09-11/08 Quality Assurance Technician, Portion Pac, Inc- Jacksonville,

FL

Lab technician- Perform lab tests per procedures for product

specifications and performed quality audits and line checks

11/08-3/04 Quality Control Supervisor, Fishman &Tobin, Inc. -Orange Park,

FL

Review and distribute transfers, assist Supervisor in

coordinating daily activities, train and assist workers

according to the specifications in transfer

11/79-2/88 Quality Control Supervisor, Tony Downs Foods Co, Madelia, MN

10/91-3/03 Reviewed quality assurance instructions, customer

specifications to determine method of inspections and tests,

directed workers in quality assurance inspection and testing to

ensure that establishment and regulatory standards were met. I

evaluated the company's quality control system for compliance

with legal requirements along with the shipping and packing

facilities for conformity to specific standards. Reviewed

reports and conferred with production, USDA Inspectors and

graders as needed. I served as HACCP Coordinator prior to

becoming supervisor.

Other Experience:

10/09-present Team member, Pizza Hut Wing Street- Green Cove Springs, FL

Providing customer service to all customers, answer phones for

take-out orders, and cash out employees and customers

Interests: Reading, Computers, gardening, scuba diving, sailing, volunteer

for Habitat for Humanity

References provided upon request

Contact this candidate