Amy Jo Finnegan
**********@*****.***
A hands-on position where my experience in Customer Service, multi-tasking,
management, and training can all be used to help me grow, while also
helping the company grow their business.
More than ten years of varied experience in the banking/financial services
and food and beverage industries with proven skills:
. Trainer in computer systems . Proven team player
. Successful interface with foreign clients . Expertise in multi-tasking
. Active interaction with foreign currency office . Time-management skills
. Selected for customer service training . Recognized for excellent
employee ethic
. Good communication skills
. Valid driver's license. Good driving record.
2009-Present: Doll Distributing
Part time work sampling different products Doll has to offer.
2007-2009: All Play
615 3rd Street
Sales Represenitive
2006 - 2007: Orchard Place, 808 5th Ave, Des Moines
Administrative Assistant
2004 - 2005: Iowa Beverage, 2115 NE 58th Ave, Des Moines, Iowa
West Des Moines sales representative, in charge of over 170 accounts.
Full-time sales representative responsible for customer account support and
new product sales.
8/2003-2004 Granite City, West Des Moines, Iowa
Full time bartender, responsible for counting out drawer and balancing at
end of shift, extension of Management program. Demonstrated ability to
multi-task by handling multiple order requests from wait staff customer,
exemplify Granite City's reputation of Customer Service. I was recognized
in the Date Book for outstanding Customer Service.
1994 - 8/2003 Wings Over America, West Des Moines, Iowa
Full-time position in table waiting and full bartending duties. Management
duties including payroll, staffing, implement training programs, oversee
training procedures, and promotions.
1997 - 2001 Wells Fargo Bank, West Des Moines, Iowa
Teller
Recently selected to train full branch in California in teller-side
computer skills. Complete training in customer profiles, account profiles,
methodology, summary of distinct computer systems and trouble-shooting.
Amy Jo Finnegan
3448 Ashworth Road
West Des Moines, Iowa 50265
**********@*****.***
Education
1993 Urbandale High School, Urbandale, Iowa
High School Diploma
September 2001 - 2003 Upper Iowa University, Des Moines, Iowa
Liberal Arts Courses
. Alcohol Awareness
. Diversity Training
. Wells Fargo Security Training
. Child Abuse training
Various certificates of achievement
City Views Award for best bartender & best Customer Service, 2004
Open to additional training to aid in advancement.
References:
Kelly Gressman
Penny Osborne
Tammy Clemmes