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Customer Service Supply Chain

Location:
Birmingham, AL, 35218
Posted:
October 14, 2010

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Resume:

Aldosia Davis Jr.

**** ****** *

Birmingham, Alabama 35218

205-***-****

abjiv8@r.postjobfree.com

ACRO SERVICE CORP., BIRMINGHAM, ALABAMA

**/**** - **/****

**PROGRAM MANAGER

Coordinated production, purchasing, warehousing, distribution, and

financial forecasting services and activities to limit costs and improve

accuracy, customer service, and safety. Examined existing procedures and

opportunities for streamlining activities to meet product distribution

needs. Directed the movement, storage, and processing of inventory. Managed

activities related to strategic or tactical purchasing, material

requirements planning, inventory control, warehousing, or receiving.

Participated in the coordination of engineering changes, product line

extensions, and new product launches to ensure orderly and timely

transitions in material and production flow. Analyzed inventories to

determine how to increase inventory turns, reduce waste, or optimize

customer service. Conferred with supply chain planners to forecast demand

or create supply plans that ensures availability of materials and products.

Defined a performance metrics for measurement, comparison, or evaluation of

supply chain factors such as product cost and quality. Documented physical

supply chain processes, such as workflows, cycle times, position

responsibilities, and system flows. Collaborated with other departments,

such as procurement, engineering, and quality assurance. Implemented new

supply chain processes. Monitored forecasts and quotas to identify changes

or to determine their effect on supply chain activities. Monitored supplier

performance to assess ability to meet quality and delivery requirements.

Negotiated prices and terms with suppliers and vendors. Appraised vendor

manufacturing ability through on-site visits and measurements.

BAILEY'S PVS OXIDES, FAIRFIELD, ALABAMA

05/2006 - 10/2006

**CHEMICAL OPERATOR

Moved control settings to make necessary adjustments on equipment units

affecting speeds of chemical reactions, quality, and yields. Monitored

recording instruments, flow meters, panel lights, and other indicators, and

listened for warning signals in order to verify conformity of process

conditions. Controlled chemical processes using panel boards, control

boards, and semi-automatic equipment. Recorded process conditions, test

results, and instrument readings. Conferred with technical and supervisory

personnel to report and resolve conditions affecting safety, efficiency,

and product quality. Drew samples of products, and conduct quality control

tests in order to monitor processing, and to ensure that standards are met,

and created and reviewed laboratory test reports for process adjustments.

Patrolled work areas to ensure that solutions in tanks and troughs are not

in danger of overflowing. Notified maintenance, stationary-engineering, and

other auxiliary personnel to correct equipment malfunctions and to adjust

power, steam, water, or air supplies. Inspected operating units such as

towers, soap-spray storage tanks, scrubbers, collectors, and driers to

ensure that all are functioning, and to maintain maximum efficiency. Turned

valves to regulate flow of products through agitator tanks, storage drums,

or neutralizer tanks.

HSBC, VIRGINIA BEACH, VIRGINIA

08/2002 - 03/2006

**COLLECTIONS SPECIALIST

Reviewed and analyzed financial situations and arranges repayment programs

within procedural criteria. Adjusted fees and charges in accordance with

company policy. Assisted with training employees as directed to develop

collection skills. Participated in training sessions to apply feedback

given to improve job performance. Participated in team meetings and

activities to encourage a positive workplace environment. Communicated with

delinquent customers to obtain payments on accounts, following established

Call Model requirements. Responded to written and electronic correspondence

from current or delinquent customers who communicate financial

difficulties. Contacted creditors, employers, and public sources of

information to obtain customer location to collect delinquent accounts.

Exceeded productivity standards as set by the department. Maintained

documentation of all customer contact and location information via the

online collection system.

UNITED STATES NAVY, CHESAPEAKE, VIRGINIA

08/1997 - 04/2002

**PROPERTY MANAGER

Provided direct oversight of assigned properties to include maintenance,

tenant relations, collections, annual budgeting, risk management, property

improvements and work with accounting to provide accurate and detailed

financial statements. Provided oversight of contractors and maintenance

personnel at properties to ensure they are being maintained properly and as

required. Achieved budgeted goals as set forth in the annual approved

operating budget and added value to the property with expert and efficient

management Planed, directed, and coordinated the activities of residential

properties on base. Met with prospective tenants to show properties,

explain terms of occupancy, and provide information about local areas.

Directed collection of monthly assessments, rental fees, and payment of

incurred operating expenses. Inspected grounds, facilities, and equipment

routinely to determine necessity of repairs and maintenance. Investigated

complaints, disturbances and violations and resolved problems. Planned,

scheduled, and coordinated general maintenance, major repairs, and

remodeling or construction projects for properties. Maintained records of

sales, usage activity, maintenance and operating costs, and property

availability. Prepared detailed budgets and financial reports for

properties. Coordinated the activities of staff and contract personnel and

evaluate their performance. Maintained contact with fire and police

departments, and other agencies to ensure protection and compliance with

codes and regulations. Analyzed bids from contractors for repairs,

renovations, and maintenance. Administered contracts for provision of

property services such as cleaning, maintenance, and security services.

Purchased building and maintenance supplies, equipment, and furniture.

UNITED STATES NAVY, USS JOHN C. STENNIS NORFOLK, VIRGINIA

12/1992 - 08/1997

**PURCHASING AGENT

Purchased machinery, equipment, tools, raw material, packaging materials,

parts, services, and supplies necessary for operation of Supply Department.

Compiled and analyzed statistical data to determine feasibility of buying

products and to establish price objectives. Compiled information from

periodicals, catalogs, and other sources to keep informed on price trends

and manufacturing processes. Conferred with vendors and analyzed vendors'

operations to determine factors that affect prices and determined lowest

cost consistent with quality, reliability, and ability to meet required

schedules. Reviewed proposals, negotiated prices, selected or recommended

suppliers, analyzed trends, followed up orders placed, verified delivery,

approved payment, and maintained necessary records.

EDUCATION

Ensley Magnet High School - Birmingham, Alabama



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