Penne R Espland
Colorado Springs, CO 80915
Objective: Seeking an interesting position to utilize my 15 years office/accounting
experience along
w ith strong customer service skills.
• Strong skills in Microsoft Suite/QuickBooks
• Well-organized and efficient
• Self-starter/goal-oriented
Experience: Unisyn Medical Technologies/Echoserve, Inc. Golden, CO
80403
Accounting: A/R, A/P, Collections November, 2008 to
p resent
Working out of my home
• Contacting clients for payment status of invoices
• Payments from hundreds to thousands of dollars
Customer Service Representative Golden, CO
80403
• Executed daily operations of purchase orders
• Requisitioned collections of past due accounts
• Maintained records of sales and invoices
• Managed quality control for office products
• Answered multi-line telephone system
• Strong customer service
Quality Monitor Systems Colorado Springs, CO 80917
Administrative Assistant September, 2002 to July,
2008
• Answer Mul ti-line telephone lines
• Executed daily operations of all accounts receivable accounts
• Bank Deposits of all business t ransactions
• Computed, typed and mailed monthly statements and invoices to
customers
• Shipping Manager responsible for shipping/receiving of equipment
• Kept records of financial t ransactions for establishment
• Using calculator and computer
Special Touch Professional Colorado Springs, CO 80917
Cleaning Service November, 1995 to September,
2002
• Owned Business
• Supervised and coordinated activities of workers engaged in cleaning
and maintaining premises of commercial, industrial, and other
establishments
• Trained and managed staff and achieved significant improvements in
t heir productivity
Education: Lincoln High School Sioux Falls, South Dakota
H igh School Diploma
References: Available upon request