Tracy G. Dryer **** Cooke Farm Drive Dorr, MI ****3 616-***-**** abjit6@r.postjobfree.com

OBJECTIVE

Dedicated and hard working employee seeking a full time position using my extensive experience working directly with customers, my exceptional computer skills and retail and wholesale industry knowledge. Although I am well versed in these areas, I am open to new opportunities and am confident my skills will easily transfer.

QUALIFICATIONS

1. Possess exceptional time-management, organizational and multi-tasking skills.

2. Able to work independently making decisions, without supervision.

3. Excellent problem solving ability.

4. Ability to work with frequent and variable deadlines.

5. Entrusted to be a key holder of organization.

EMPLOYMENT HISTORY

Mass Merchant Account Manager/Rep, 1/1999 - 5/2010 Notions Marketing, Grand Rapids, MI Retail Display Support promoted to Mass Merchant Account Manager/Representative• Sales: Knowledge of principles and methods for showing, promoting, and selling products. Communicating with people outside the organization, and representing the organization to customers.

1. Communication: Gathering information from observation and research. Providing information and communicating customer needs to supervisors and peers.

2. Organization: Developing goals and plans to prioritize, organize, and accomplish work.

3. Analysis: Preparing and providing review reports using POS data. Reviewing and suggesting changes to the assortment. Monitoring industry trends, competitor's products, prices and sales.

4. Merchandising and Retail: Designing, setting and capturing planograms. Working with team of store reps on upcoming resets, projects and timelines. Supervising and training new employees.

5. Customer Service: Answering customer's questions about products, prices, availability, and product uses. Recommending products to customers, based on customers' needs and interests. Handling complaints.

6. Software: Proficient with MS Office, including Outlook, Excel and Word. Expert skills using Space Planning, Intactix and Micro strategy. Knowledge of Adobe Photoshop, Illustrator, In Design, and Acrobat.

7. Attention to detail: Data entry, product set up and maintenance. Inventory control at the item level. Creating and distributing planograms to stores. Monitoring POS sales and accounting for shrinkage.

8. Web Site: Using caliper, scale, scanner and camera to weigh, measure, scan and photograph products for partner web site, joann.com. Primary contact between Jo-Ann graphics department and Notions Marketing.

HONORS AND ACTIVITIES

Various activities through Notions Marketing, Four Seasons Garden Club, and Kendall College of Art and Design.• Hospitality committee chairperson, organize company events, including open houses, employee rewards.

1. Four Seasons Garden Club, tending the gardens at Jenison Museum and Grandville Senior Center.

2. Continuing studies program at Kendall College of Art and Design, Adobe Photoshop and Illustrator.

NOTES / OTHER INFORMATION

Held the following positions while a contractor at Meijer: Product Analysis, Space Planning, Merchandise Associate.

Salary History Notions Marketing Starting salary - base $15,600 Ending salary - base $35,360 Bonus 7,000, other 6,000

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