[pic]A distinguished Director of Information Technology and Software

Engineering with expertise in diverse range of technologies within multiple

industry settings. Demonstrated success managing Software Development,

Project Management, Quality Assurance and Application Support. Well

organized, result oriented individual with proven ability to implement

standards, procedures and processes that improve business functionality.

Solid management skills, capable of leading and motivating individuals to

maximize levels of productivity, while forming cohesive team environment.

Results focused IT leader with the ability to align business objectives

with available technology resources. Apply common sense approaches to unite

and drive cross-functional teams, achieve company goals, and maximize

efficiencies

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QUALIFICATION HIGHLIGHTS

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Operations Management * Strategic Planning * Technology Architecture *

Large Scale Project Leadership Outsourcing and Vendor

Management * Cost/Expense Reduction * System Integrity *

Budget/Financial Management * Customer Relationship Management *

Change Control, Capacity Planning

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TECHNICAL EXPERTISE

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SOFTWARE/LANGUAGES Java, J2EE, JSP, .NET, AJAX, C, Visual C++,

ASP, HTML, JavaScript, XML, VBScript,, Visual

Basic 6.0, Lisp, Pascal, Assembler, Fortran,

Modula-2, JCL,, SQL, Interdev, Silver-Stream,

VPN(Virtual Private Networks), Iplanet LDAP,

Interwoven/Teamsite, Verity, GSA (Google

Search Appliance)

APPLICATON SERVERS IIS, Apache, Tomcat, Oracle Application Server

10g, Websphere

OPERATING SYSTEMS Redhat Linux, Unix (SUN OS), IBM (AIX),

Windows, VAX/VMS, OS/2, RS6000, VM/CMS,

VAX/VMS, HP-UX

TOOLS Oracle Portal 10g, Visual Studio, IBM RAD,

Eclipse, Rational Portfolio Manager (Rational

Req Pro, ClearCase, Clear Quest), JProbe,

PerformSure, JMeter, JUnit, Mercury Load

Runner, Test Director, Data Junction, Fair

Isaac - Blaze Rules, UEM (User Experience

Monitor)

DATABASES Oracle 8i/10g, DB2, Sybase, SQL Server

BI TOOLS Crystal Reports, Actuate, Cognos, Business

Objects

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PROFESSIONAL EXPERIENCE

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Coventry healthcare 2007 - present

director - application development

. Financial and management responsibility for application

development, project management, enhancement and support needs for

existing systems and projects. Internal staff of over 70 FTE's and

50+ offshore staff.

. Instituted previously nonexistent project management and quality

assurance guidelines within the organization to improve ability to

meet timelines, budgets,, objects and build quality products

. Designed and rolled out new architecture for website for guarantee

redundancy and load balancing

. Center of Excellence Leader for strategic role on web portal

project saving 5 FTE

. Influencing focus on core business competencies with feasibility

analysis for technologies alternatives like service oriented

architecture and utilization of open source technologies

. Lead team of IT and Customer Service Operations on conducting

analysis and recommendations for organization, project, budget and

staffing for implementing offshore/onshore model.

. Spearheaded the management of Insourcing project of the core Bill

Review system bringing in a net saving of $10 million annually.

Established analysis, development, business analyst and quality

assurance teams with onshore and offshore model.

. Created a shared support model for internal and external clients

with client specific SLA's

. Built bench strength across all technologies by implementing

knowledge transfer activities across the teams - activities

included, training, brown bag sessions, architectural overviews and

functional knowledge transfer activities

. Budget responsibility in FY 2009 over $8 million dollars

. Lead migrations/conversion project for newly acquired business unit

. Responsible for laying out technology road.

. Lead the implementation of software development life cycle for the

application development team

. Implemented Release Management for quarterly software updates.

. Completed an Executive Review of the Information Technology systems

for a logistics and storage and system redundancy

. Created and implemented disaster recovery process for all mission

critical applications

American hospital association 2002 - 2006

Sr. director - application development

. Managed a budget of $4.2mil for implementing new tools, process

improvements, organization wide association management system

. Responsible for creating IT wide budget. Responsibilities included

evaluating capital expenditure and also evaluating operating

budgetary needs

. Managed all Web/Internet development activity for all societies

. Implemented online/e-commerce strategy that helped generated over

$3.4 million of added revenue through online advertising, sponsored

links and keywords and searched based advertising

. Introduced and implemented organization wide software development

methodologies (SDLC), project management methodologies and change

management process.

. Managed Project Management Office (PMO). Responsibilities included

management and implementation of all internal and external projects

from the time of inception to implementation

. Managed and support over 42 various societies

. Responsible to architecting and implementing Healthcare Portal

which supports & serves 75+ various websites

. Implemented content management system for corporate wide website

content management

. Responsible for moving Healthcare Portal to a new hosting Vendor.

Re-architect the entire network public/private to give full

failover and disaster recovery capabilities - a net saving of over

$800K+ /year

. Managed staff of 40 employees and consultants to support internal

development efforts, project management, quality assurance and

implementation needs.

. Turned Healthcare Portal into a for profit arm of AHA where outside

state associations can utilize the infrastructure, framework and

hardware to reduce their day to day IT cost by utilizing Healthcare

Portal to host their sites. This has a potential of bringing in

over $6million/year new revenue stream.

. Managed enterprise wide implementation of Oracle ERP systems (HR,

Finance, Istore and Oracle Portal)

. Responsible to evaluating a new Association Management System.

System is based on .NET technology.

. Responsible for reviewing application architecture, application

prototype and code review

. Responsible for budgeting and forecasting

. Responsible for hiring/firing and employee skill evaluation

. Responsible for vendor management, vendor evaluation

creating/setting SLA's and vendor negotiation

verizon wireless 1998 - 2002

sr. manager - E-Commerce

. Responsible for managing a team of 32 associates and 10

consultants. Responsible for getting Verizon Wireless off the

transition services by re-developing the entire suite of

applications in 6 months. The net saving of $2.1M over 18 months

was accomplished by eliminating the recurring cost of these to SBC

on a monthly basis.

. Helped/Managed Verizon Wireless eliminate a recurring of $1M/yr by

implementing VPN solution. Helped Verizon Wireless attain 128 bit

encryption from the security end and shed monthly cost of our

dealer channel instead of dialing into access our applications via

800# versus now using their own local ISP. The suits of

applications deployed were Credit & Activation systems, Point of

Sale systems, Call Center applications and customer reference

applications

. Responsibilities also include designing and reviewing N-Tier

architecture for any new application development effort.

. Review the capacity and usage of current applications and suggest

ways of improvements.

. Responsible for introducing and implementing region wide software

development methodologies (SDLC), project management methodologies

and change management process.

. Responsible for re-architecting applications using .NET

technologies. Applications were migrated from VB/C/C++ to

VB.NET/ASP.NET.

. Implemented e-commerce strategy for Midwest region of Verizon

Wireless which included:

. Online activation of phone services and their plans

o Purchase of phones and accessories

o Allowing resale agents (Radio Shack, Circuit City, Best Buy etc)

to access and activate phone services

o Enabled online advertising for added revenue

o Enable online credit card processing and refunds for all

transactions

Ameritech cellular 1994 - 1998

manager - application development

. Managed a team of 20 associates and 7 consultants

. Responsible for developing and implementing software development

solutions for our call centers and for the end users

. Developed and implemented solutions for on-line Billing, Payment,

Customer Care, Credit Card Authoring System and Dealer and Credit

Activation

. Responsible for designing a paging asset management system for

which helped saved company $6M of annual repair and lost equipment

cost

. Responsible for resource capacity for the team, managing team

budgets and help set goals for individuals in the team and make-

sure they are on the right path to meet their goals

. Implemented release management process

household international 1992 - 1994

project/team leader

. Responsible for managing projects through their entire life cycle

. Implemented project management methodology

. Managed data center migration project that span across multiple

teams

. Designed various graphical user interfaces. Also introduced various

company wide standards for designing user-friendly graphical user

interfaces

. Responsibilities also included manage resources, making sure goals

for the team are met, creating project plans and identifying

critical path.

. Responsible for mentoring and coaching new employees on processes

and methodologies

frame technologies 1991 - 1992

system's engineer

. Designed and developed application performing conversion of

unformatted text files

. Worked as a lead developer on designing and developing an

"Authoring System" for Chilton Book Company for publishing manuals.

Developed various format files for "PageMaker" editor using SGML

bcg/holT value associates 1989 - 1991

programmer ANALYSTS

. A team based project to develop an on-line system for the clients

to retrieve data in various statistical formats

. Upgraded in-house communication software to efficiently upload and

download files from Mainframe to PC and vice versa

. Responsible for generating and analyzing weekly reports for global

and domestic clients

. Designed and developed various application using C and Fortran to

retrieve information on various companies by screening through the

database and helped analyze the performance of any company by

forecasting the net performance graphically.

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EDUCATION

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University of Illinois - Chicago, IL

B.S - Mathematic & Computer Science, 1991

bradford & illkely College - Yorkshire, UK

Advance Levels - Physics, Mathematics & Chemistry, 1987

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REFERENCES

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Available upon request

Contact this candidate