Customer Service Data Entry

JAMES J. PIETRASZ

***** **** **** ****.

Land O Lakes, Florida 34639

Home 813-***-****

E-mail: abjiqy@r.postjobfree.com

Qualification Highlights: Customer Service, Accounting, Data Entry,

Inventory and Cashier experience. Excel, Word, PowerPoint, E-mail, Web and

Microsoft Outlook, a team player with great organizational and analytical

skills.

Education:

E.T.I. (Bryant & Stratton), Cleveland, Ohio. Associates Degree in

Electronics 1985

Parma Senior High School, Parma, Ohio. Graduated 1982

Professional experience:

(11/18/08-9/19/10) Burger King: Assistant Manager

Manage restaurant operations, including opening and closing shifts. In

charge of cash control, inventory control and scheduling.

(12/15/97-2/1/10) RGIS Inventory Specialists: Auditing Manager

Supervise store inventories, weekly employee scheduling, download audit

machines from portable computer. Program store information into computer,

correct and verify information, and run inventory reports for stores.

Enter merchandise information into audit machine in various stores, for

inventory.

(7/14/08-9/5/08) United Rentals (Accountemps): Accounting Clerk

Very high volume A/P, data entry, coding & research to closeout A/P system.

Used Lawson, Rentalman, Internet & Excel.

(11/15/99-6/30/08) Cemex Inc.: Accounting Clerk

Construction/Cement A/P, Expenses A/P, utility bills, child support, word &

excel spreadsheets for correspondence, General Ledger reconciliation, enter

payables into (J.D. Edwards & Infinium) system, match and code invoices,

verify job codes, and data entry.

(4/21/97-11/12/99) Sports & Recreation (Jumbo Sports): Customer Service

Assisted customers with finding merchandise. Answered all calls and either

helped or transferred customers to appropriate department. Resolved

customer complaints and issues.

(12/8/95-4/18/97) Bay Area Electric (Anchor Construction): Accounts Payable

Construction/Electrical A/P, Expenses A/P, credit applications, run and

verify aging reports, select payments, print checks, tax cards, statement

reconciliation, General Ledger Account Reconciliation, enter payables into

Real World system, job draw sheets, waiver of liens, bookkeeping, match and

voucher payables, verify job codes, and data entry.

(10/21/93-12/6/95) Assignments: Adia (Adecco) Personnel Services

Citicorp: International Personal Banking Workstation Professional

Receive checks, and deposit into banking accounts. Enter deposit

information into system, and generate reports using windows environment.

Issue credit cards, wire transfers, and financial transaction charges.

Create letters using WordPerfect to notify customers of transactions.

Citicorp: Corporate Security Customer Service

Answered customer questions about their accounts, Sold additional accounts

and features to upgrade accounts. Resolved customer complaints and issues.

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