Customer Service Sales Representative

L AVANDA ELISHA JOYNER

**** ** **** **** *** **M Charleston, SC 29406

abjion@r.postjobfree.com 843-***-****

OBJECTIVE: Seeking a challenging position in a field where my professional skills and education will

be fully utilized to increase workflow, improve office operations, and be a part of its growth.

SKILLS AND TRAINING:

• Retail/Sales, Data Entry Skills, Excellent Typing/Communication Skills, Proficient in Microsoft

Word (at least 45wpm) Over 9 Years of Excellent Customer Service Experience, Use of fax

machines, printers, and multi-lined telephones, Pleasant appearance, Friendly attitude.

•

EDUCATION:

Medical Terminology, Medical Law and Ethics(HIPPA, OSHA)

EMPLOYMENT HISTORY:

• APRIL 2008 – PRESENT TMOBILE USA as a retail sales representative. Handles billing

issues, account changes, and technical troubleshooting, collects payments, sell a variety of

wireless phones and accessories while dealing with customers face to face.

• MARCH 2008 – PRESENT-- SC Army National Guard as a supply specialist

-Order/Issue supplies at par level, Maintain inventory, clerical duties, such as data entry and

filing

• NOVEMBER 2006 – DECEMBER 2007 OSI as an inbound customer service representative.

-Answer general billing questions, process payments, set up payment arrangements

• DECEMBER 2006- MAY 2007 WILSON’S LEATHER as a sales representative.

-Greet/ring up customers, assist with decision-making on various items by educating customer about our

different styles and products.

• APRIL 2004 –OCTOBER 2005 US ARMY as a unit supply specialist.

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