Customer Service Human Resources

MEGAN SHERWOOD

***** ** *** ******, **** ( Bellevue, WA 98007 ( 425-***-**** (

abjiml@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Highly motivated leader with proven team building experience. Team player,

attentive listener, and persuasive communicator, focused on maximizing

efficiency and profits. Strong relationship builder, adept at partnering

with clients, suppliers, staff, and administration. Detail-oriented with

proven project management, procedure development, and performance

evaluation abilities. Proficient public and international relations

skills. Exceptional interest in human resources field.

AREAS OF EXPERTISE

Team Building Regulatory Standard Compliance Contract Negotiation

Project Management Customer Service Scheduling

Supplier Evaluation Procedure Development International Relations

PROFESSIONAL EXPERIENCE

The Boeing Company, Supplier Management Procurement, Everett, WA (2009 -

Present)

Procurement Agent - 737, 747, 767, and 777 Contracts

Lead supplier contract negotiations. Develop negotiation strategy

based upon supplier proposal analysis, negotiate pricing and secure

delivery information. Prepare, execute, and resolve negotiated

contractual documents and all other pertinent agreements with

supplier. Develop and distribute requests for information,

quotations, and proposals. Create and implement team building

initiatives. Ensures compliance with company procedures and enforces

contract requirements. Facilitates, integrates and documents

technical and business communications between supplier, customer and

Boeing.

Selected Achievements

. Reduced company costs by establishing a key 2-part contract that

saved 25% of expenses over a 4-year period.

. Serve as a Process Improvement Committee Member.

Procurement Agent - 787 Airplane Programs (2005 - 2009)

Managed procurement operations for the 787 Structures International

Supplier in Italy. Delivered Alenia 787 standard support. Oversaw

ordering and shipment tracking. Created status and logistic reports.

Coordinated international business travel. Led and scheduled cross-

functional meetings. Developed agendas and presentations. Drafted

correspondence with sensitive proprietary information. Processed

computing account requests and foreign supplier badge requests for on-

site partner visits. Ensured ongoing customer satisfaction.

Selected Achievements

. Consistently met all established corporate timelines.

. Built the internal and external supplier base.

. Partnered with 787 Fastener Team Members to secure fasteners and

substitutes used to complete the 2007 project on time.

. Served as Leader for procedure development for the Ready to Ship

Horizontal Stabilizer.

. Collaborated with Day One to develop account processing and

ordering procedures with over 500 suppliers. The procedure is

currently utilized division-wide.

MEGAN GILLIAMS

Page 2

ADDITIONAL ADMINISTRATIVE EXPERIENCE

Senior Services of Snohomish County, Temporary Administrative Assistant,

Mukilteo, WA (2005)

Washington's Junior Miss Pageant, Publicity Chairperson, Pullman, WA (2004

- 2005)

HCI Publications, Intern, Kansas City, MO (Summers 2003 - 2004)

PROFESSIONAL AFFILIATION

Boeing Women in Leadership

BOEING PROFESSIONAL DEVELOPMENT

Novations Project Management Certification Coursework (2005 - Present)

Ethics Challenge and Recommitment

EHS and Lean Plus Integration

BPS Awareness Training

ERP 5.1 / LN for BCA Supplier Management Procurement Agents

GTA/SBP Miscellaneous Contracts

Project Administrator's Role in BCA

EDUCATION

Human Resources Management Certificate Program

Bellevue College, Bellevue, WA (April 2010-Present)

Bachelor of Arts in Communications

Public Relations Concentration, Minor in Human Development

Washington State University, Pullman, WA (2005)

Mortar Board Honor Society

President's Honor Roll

TECHNICAL SKILLS

Microsoft Word, Excel, Outlook, PowerPoint, Project, and Visio

MAS 90 Accounting Software

Windows Operating Systems

Contact this candidate