Customer Service High School
Resume:
Jesse Smith
Home Phone: 702-***-****
E-mail: *****.*****@****.***
P.O. Box 1302
Overton, NV 89040
OBJECTIVE
My objective is to grow within a company to better myself financially in order to start a family and be proud of what I
do for a living.
WORK EXPERIENCE
Helper/Apprentice Welder
January 2009 - March 2009
TUV Industries Moapa Valley, NV
Manufacturing
When I first started at TUV I would monitor air quality inside the boiler to insure the safety of the welders, set up
welding equipment, and haul tools to the welders if necessary. After a short period of time I started to cut and grind
boiler tubes, shortly after that I was being taught how to weld. Working six days a week twelve hours a day was a
challenge at the age of twenty, But after my first check I loved the industry and wanted to learn more. Unfortunately I
was laid-off due to financial complications the company was having.
Blockbuster Video Las Vegas, NV
Professional Customer Services Rep
March 2008 - September 2008
Rental Services
The time I worked for Blockbuster I would just put away movies. I hated what I was doing, I needed to be challenged
at work. So I asked my manager what else I could do, she signed me up for Customer Service Classes. I spent about
Fifty hours on the computer learning about customer service, after the classes I learned a lot about how to approach
customers in different ways in order to have a successful running store. I resigned from Blockbuster Video hoping to
join the military for career opportunities, but sadly the military ran into complications with me joining. So I found the
company TUV hoping for a long term career, but that didn't work out ether.
Mervyn's, LLC Las Vegas, NV
Logistics Analyst
October 2007 - January 2008
Retail
My responsibility was to account all merchandise coming off the trailer, and I would work with Loss Prevention to
control Internal and External theft during the Christmas Season. Unfortunately the company laid me off and told me it
was Seasonal work, I worked harder than ever to get on permanently but shortly after I was laid off the company went
out of business.
McDonalds Overton, NV
Cook, Dishwasher, Cashier, Customer Service
Fast Food Restaurant
April 2005 - July 2007
My duties at McDonalds were mainly line cook and dishwasher. I also had other responsibilities as well, including
keeping the front lobby clean and presentable, also keeping my work space clean as possible so there was not a huge
mess at the end of the day for me to clean. McDonalds was my first job, it was tough but I did what I was told and I am
always welcome back.
EDUCATION
High School or equivalent, High School Diploma,
8/2007 - 6/2008
Eldorado High School Las Vegas, NV
I am currently going for my GED so I can say I have both credentials in my books.
SKILLS
Customer Support
Expert
Welding/Industrial Manufacturing
Expert
Warehouse Shipping/ Logistics
Expert
Loss Prevention
Expert
REFERENCES
Sonja VanMiddendorp
Maverick Gas Station
Heather BobenHausen
President & Owner Clutches Plus
Mark Smith
Manager Clutches Plus
Contact this candidate