Deana M. Diehl

*** *** *. ******* **. Blvd #****

Clarksville, TN 37043

813-***-****

abjijb@r.postjobfree.com

To Whom It May Concern:

I am submitting a resume in reference to a job opening. I have recently moved from Tampa, Florida to

Clarksville, Tennessee. I graduated from Hillsborough Community College’s with an Associates degree

in Liberal Arts as well as graduated from the accredited dental assisting program on August 7, 2009, from

Hillsborough Community College. I have 9 months working experience in a dental office (both as front

desk and dental assistant) and 6 months family practice medical office, as assistant front desk.

In my 9 months work experience, in a dental office I learned the necessary skills to work with a team, but

also many duties in a dental front office. While in the front office I, informed and educated patients of

many dental procedures, checked out patients, collected payments, verified insurance, discussed treatment

estimates, backed up computer systems as well as ending the day process with balancing productivity day

sheet, answered multi-line phone system. While working for a family practice office I called for insurance

eligibility, answered phones and scheduled patients, as well as assisting chair side with the dentist.

For the growth of any company there is always a need of well-trained and professional person. I am

qualified in my training as well as being very open to any new ideas and techniques I may learn while

employed with your.

I am looking forward to meeting with you to discuss how my experience and education will benefit your

staff. Thank you for your consideration, and taking the time to view my resume.

Sincerely,

Deana M. Diehl

Resume enclosed

Deana M. Diehl

851 Ted A. Crozier Sr. Blvd #1824

Clarksville, TN 37043

813-***-****

Education

• Hillsborough Community College Tampa, Florida

Certified in Expanded functions for dental assisting August 2009

•Hillsborough Community College Brandon, Florida

Associate in Liberal Arts Aug. 2008

Experience

Working:

• Hyde Park Center for Aesthetic Dentistry (Dr. Christine Grant) - While are Dr. Christine Grant’s

office I held title of patient coordinator, working both front and back. In the front I verified

insurance, checked patients out, processed end of day reports, confirmed patients while providing

the best patient experience I could. While in the back I, took digital x-rays, charted, assisted chair

side in restorative and extraction procedures, made temporaries, packed cord, took impressions,

poured models, and removed sutures. This is a semi-paperless office and uses Eaglesoft (March

2010-Oct 2010)

• Riverview Family Dentistry (Dr. Sehgal) – While at Riverview Family Dentistry I assisted chair

side in restorative procedures, as well as took digital x-rays, and panoramic x-rays, chart,

schedule appointments, sterilize instruments, prep operatories and basic up keep of an office. I

educated patients on oral hygiene as well as polish and show proper flossing techniques to adult

and child patients. (Jan 2010-March 2010)

• Marquez Medical Clinic- Front office duties such as schedule patient appointments, filing charts

and answer phones. I also worked with billing giving me knowledge of EOB’s, utilized both

internet and speaking with insurance companies to determine eligibility, get limitations and

yearly deductibles and maximums. (July 2009-Jan 2010)

Internships:

• West Coast Center for Jaw Surgery (Dr. Strickland) – Here I gained knowledge with oral surgery

cases dealing with sedation, non sedation and implants. I assisted with both sedation and non

sedation extraction cases, as well as worked with a team to create the best pre and post operation

environment for patients. As well as stringent sterile technique. (May and July 2009)

• Brandon Family Dental Care (Dr. Liddell) – Here I gained knowledge and chair side assisted in

restorative procedures, took digital x-rays and used the dentrix system. (June 2009)

Reference:

• Dr. Christine Grant- 813- 251-1548

• Tanya Richeson (Office Manager at Dr. Christine Grant’s) 813-***-**** or 813-***-****.

• Teresa, Office Manager, The West Coast Center for Jaw Surgery 813-***-****

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