Quality Assurance Control
Resume:
Verlena D. Root
New Orleans, LA 70124
abjifl@r.postjobfree.com
Overview
Ten years experience in Quality Assurance and Quality Control in a
Histocompatibility and Immunogenetics Laboratory. Extensive experience in
creating Quality Assurance Guidelines and insuring the guidelines are
followed. Ten years experience in Inventory Control. Three years
experience in deficiency report writing and corrective action
implementation. Over five years experience managing employees in an
administrative environment. Extremely proficient in streamlining methods
to better organize day to day business processes for an overall improvement
of Quality Assurance.
Technical Experience
PC Skills Windows XP, MS Office 2003, Point-of-Sale equipment and
software
Professional Experience
Dominos Pizza; New Orleans, LA Delivery Expert 2010-
Present
Delivers pizzas in a timely fashion and always polite with customers.
Awarded the Employee of the Month Award for outstanding service. All work
accomplished in the store is high quality.
New Orleans Party & Costume; New Orleans, LA Manager
2004 - 2009
Streamlined inventory management and control of a four thousand square foot
party supply and costume goods retail store. Provided superior customer
service. Daily duties included generating inventory reports, orders,
database management, stock rotation, retail sales, window displays and
store decorations.
Westaff; New Orleans, LA Data Entry
2004 - 2004
Data entry involving a class action law suit.
Tulane University School of Medicine; New Orleans, LA
1997 - 2004
Histocompatibility and Immunogenetics Laboratory
Assistant Supervisor of HLA Lab, CHS 2001-2004
HLA Technologist, CHT 1997-2001
Provided compatibility testing for organ transplant patients through DNA,
flow cytometry, and the microlymphocytotoxicity assays. Lab grew 500% in
seven years. Supervised seven technologists in the last three years of
employment. Created, improved and updated lab procedures. Achieved two
annual inspections with zero deficiencies which was unprecedented. Managed
Quality Control and Quality Assurance procedures. Attended Safety Meetings
and disseminated information and enforced safety regulations, including
personal protective equipment. Managed material safety data sheets and
dispersal of such information. Ensured OSHA (Occupational Safety and Health
Administration) regulations were followed. Provided 50% on call time.
Managed inventory of the four million dollar annual budget. Placed orders
for materials and chemicals as necessary.
Manpower; Oklahoma City, OK Data Entry
1995 - 1995
Data entry involving a class action law suit.
Embassy Suites Hotel; Oklahoma City, OK Catering Office Receptionist
1995 - 1996
Catering office receptionist, booked small meetings, provided customer
service.
Ochsner HLA Laboratory; New Orleans, LA HLA Technologist, CHT
1990 - 1993
Compatibility testing for organ transplant patients. HLA typing by
microlymphocytotoxicity assays. Provided on call time and reported
crossmatch results in a timely fashion.
Education
Southeastern Louisiana University, BS in Biology, Minor in Spanish - 1990
Other Certifications
HLA Technologist, CHT/Supervisor, CHS
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