Customer Service Representative

Marguerite Ann Coscia

* ***** ***. *. ***. B - # 993

Tybee Island, GA 31328

978-***-****

abjido@r.postjobfree.com

SUMMARY

Self-motivated, results-driven problem solver with exceptional interpersonal and

communications skills and an extensive background in:

٠Customer Satisfaction ٠Document Control

٠Telephone Etiquette ٠Cash Handling

PROFESSIONAL EXPERIENCE

Cashier

Stop & Shop, Nov. 2009-Sept. 2010

*operate cash register, interact with customers

Teller/ Teller Manager

Northern Bank & Trust Company,,Littleton,MA/ Woburn, MA Jul.2006-Aug. 2010

*Supervise Teller staff on daily operations

*Balance drawer, Vault, ATM’s and Branch daily, Interact with customers internal and remote

*Proficient in Metavante Banking Software, and Vaultworks Cash Management System

Cashier/ Food Handler

Burger King, Westford, MA Aug.2004-Jul.2006 *Operate cash register, serve food

Cash Office/ Customer Service Representative

Decathlon USA Sports, Chelmsford, MA Sept.1995-Dec.2003

*Extensive experience in cash and check reconciliation and daily deposits

*Data Entry of certificates and item numbers

*Proficient with computerized registers, Interact with customers

Customer Service Desk/Cashier

Super Stop & Shop, Bedford, MA Jul.1993-Aug.1995

*Cash office responsibilities, daily deposits *Operate cash register, interact with customers,

answered telephones

Cashier

K-Mart, West Lebanon, NH Jul.1990-May1993

*Operate Cash Register, Interact with customers

Office Clerk

Morale Welfare & Recreation Div., RAF Sculthorpe, UK Mar.1986-Oct.1989

*Office duties, daily deposits, filing, typing, answered telephones

Export Documentation Clerk

Raytheon Company, Waltham, MA Jul. 1979-Jul. 1981

*Typing Invoices, filing, office duties

Education

1978 Lexington High School Graduate, Lexington, MA

References Upon Request

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