Training Project Manager
Resume:
Joseph Wayne Givens
abjicw@r.postjobfree.com
Qualifications
• Customer-Oriented Professional with over 10 years of experience in the
following: Education and Training; Program Management; Advisory Management;
Human Resources.
• Exhibits a unique set of managerial skills, interpersonal techniques, and
leadership talents.
• Exceptionally skilled in management, staffing, organizational process, recruiting,
training, and conflict management.
• Strong team player in accomplishing organizational goals and objectives.
• A proven self-starter with excellent leadership skills and qualities.
• Proficient with Microsoft Word, PowerPoint, and Excel programs.
• Excellent oral and written communication skills.
• Committed to a high level of professional and ethical standards.
Education
Excelsior College
Albany, NY
Masters of Arts, Expected Graduation December 2010
27 Semester Hours
Major: Liberal Studies
GPA: 3.56 out of 4.0
Excelsior College
Albany, NY
Bachelor's Degree, 6/2005
120 Semester Hours
Major: Business Management/Administration
GPA: 3.78 out of 4.0
Honors: Magna cum laude
Sidney Lanier High School
Montgomery, AL
High School Diploma, 5/1985
Major: General Studies
GPA: 3.32 out of 4.0
Training and Certifications
• An Introduction to National Response Framework, February 2010
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Joseph W. Givens
• National Incident Command Course, February 2010
• Senior/Executive Level Management Course, May 2008
• Communication Spectrum Management, May, 2007
• Communications Security Course, June 2007
• Staff Operations, September 2006
• Executive Advisor Course, May 2005
• Civil Disturbance Course, April 2004
• Getting Through the Legal Process, Human Resource Course, March 2004
• Avoiding Harassment Claims: Policies and Procedures, Human Resource
Course, January 2004
• Communications Skills for Successful Management, March 2004
• Equal Opportunity Advisor Course, April 1999
• Fundamentals Speech, August 1999
• Telecommunications Operations Chief Advanced Course, December 1996
• Drill Sergeant/Instructor School, May 1994
• Individual Terrorism Awareness Course, January 1993
• Introduction to Typing Course, February 1990
• Nuclear, Biological, Chemical Course, April 1987
Work Experience
U S Army
Command Sergeant Major 06/2008- 10/2010
Directly supervised 10 personnel to include rating, mentoring, counseling, resolving
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conflicts, negotiating with others, coaching, developing, scheduling work, making decisions,
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and solving problems. Managed day-to-day operational aspects of projects to ensure the
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projects were thoroughly completed. Developed implementation plans for and conducted
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follow-up activities as appropriate to ensure that program commitments were fulfilled and
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deadlines were met. Provided comprehensive management of personnel resources,
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deductive reasoning, near vision, problem sensitivity, quality control analysis, identifying
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objectives, actions, and events for personnel and families. Consistently acknowledged and
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appreciated each team member's contributions; communicated with supervisors, peers,
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personnel on a regular basis; and meticulously judged the quality of tasks, services, and
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people. Demonstrated unique skills in individual and group training at all levels, time
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management, active listening, instructing, and monitoring. Implemented cost benefits
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analysis during my recent deployment that saved the Army more than $2.5 million, resulting
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in an avoidance of fraud, waste, and abuse measures. Supervised, led, and
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performed various human capital management functions and military personnel services in
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the areas of strength reporting, personnel asset inventory, personnel processing,
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transactions services, military reassignments, in/out processing, promotion programs
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management and performance appraisals. Analyzed and edited policies, procedures,
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evaluations, awards, and reports on a daily basis. Developed and applied technically sound
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and creative solutions to personnel issues, family matters, and organizational challenges
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Joseph W. Givens
based on knowledge of commonly applied military personnel principles and concepts within
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legal and regulatory guidelines. Demonstrated on a daily basis the ability to gather facts
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and respond to questions and/or concerns while ensuring compliance with regulations,
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standards and guidelines.
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U S Army
Sergeant Major 05/2007- 04/2008
Served as the Senior Operations/Training Manager of a tactical signal organization located in
the Republic of Korea consisting of 414 personnel. Directly managed and supervised 21
military personnel; personally introduced a variety of training/operations functions and
programs for the organization to enhance the overall readiness posture. Facilitated on-time
and efficient completion of projects by understanding how critical activities needed to occur.
Recommended and initiated personnel actions, such as promotions, transfers, discharges,
disciplinary measures, and work performance. Created and executed project work plans and
revised as needed to meet changing requirements. Identified resources needed and assigned
individual responsibilities. Tracked and updated all training events continuously, including
new equipment training throughout the organization by providing timely provisions of
materials and given feedback to Project Manager and Commander. Exercised overall
authority, responsibility and accountability for managing, planning, directing, formulating, and
implementing policies and procedures for the following programs: Personnel Background
Screening, Automation Systems, Training, Exercises, and Plans and Unit Readiness.
Supported Systems Integration teams to meet implementation schedules and support the
revision of schedules, delivery order modifications, purchase orders, and equipment
modifications/exchanges. Examined objects, systems and facilities and analyzed information
to determine needed installation, services, or repairs. Conducted and arranged for personnel
training in safety, repairs, and maintenance techniques, operational procedures, and
equipment use.
U S Army
First Sergeant/Sergeant Major 06/2005-04/2007
Served as the senior Personnel Manager and Senior Advisor of a 400 personnel
organization. Managed and supervised 12 junior military leaders. Conducted and evaluated
the training, operational readiness functions for more than 400 personnel. Planned and
produced professional development lessons, modules and workshops for personnel
assigned to the organization. Served as the liaison between the contractors and military
personnel with external contributors and other Department of the Army staffs. Routinely
prepared detailed reports and briefings for the Commander, dignitaries and staff sections.
Directed and formulated steps and procedures for all Family Care Plans, reassignment of
enlisted personnel, schools, and professional development for personnel. Planned regular
work assignments, prepared plans to meet substantial changes in the workload and work
priorities against a tight suspense timeline. Developed strong written and oral
communication skills. Assigned work to personnel based on selective qualifications of such
factors and as to the difficulty level and requirements of assignments and availability.
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Joseph W. Givens
Provided comprehensive guidance to individual Soldiers and Commanders via oral and
written correspondences, video teleconference, and by phone concerning all facets of
programs, policies, regulations, and standards.
U S Army
Student, United States Army Sergeants Major Academy 08/2004-05/2005
Capable of providing quality leadership and management to the upper/executive levels of
the national defense structure. Excellent understanding of U S foreign policy, conflict
management, military training, international studies, human motivation, and small-group
communication.
U S Army
Plans NCOIC/First Sergeant 09/2002-06/2004
Planned, coordinated, configured, directed, integrated and supervised the installation,
operation, maintenance and management of telecommunications systems and networks.
Oversaw the information systems support functions for command, control, communications,
and computers (C4) used al all echelons of the Army. Supervised the installation, operation,
strapping, re-strapping, preventive maintenance checks and services (PMCS) and unit level
maintenance on Communications Security (COMSEC) devices. Developed frequency
operational requirements, telecommunications service requests, satellite access requests,
and global access requests and disseminated information to ensure command and control
(C2) connectivity. Directed and formulated steps and procedures for all Family Care Plans,
reassignment of enlisted personnel, schools, and professional development for personnel.
Planned regular work assignments, prepared plans to meet substantial changes in the
workload and work priorities against a tight suspense timeline. Assigned work to personnel
based on selective qualifications of such factors and as to the difficulty level and
requirements of assignments and availability. Provided comprehensive guidance to
individual Soldiers and Commanders via oral and written correspondences, video
teleconference, and by phone concerning all facets of programs, policies, regulations, and
standards.
U S Army
First Sergeant 09/2000-09/2002
Served as the Senior Enlisted Advisor to the Commander for the only power-projection
signal company within the Army’s inventory. Responsible for training, safety, readiness, and
deployment of soldiers and equipment world-wide within a 72-hour period. Developed and
enforced unit level standards and maintenance programs, policies, and procedures.
Performed signal staff functions and coordinated signal activities with higher, lower, and
adjacent headquarters. Prepared and maintenance situational reports. Assigned and
reassigned personnel based upon mission requirements. Conducted training on operating
techniques, equipment utilization, and maintenance. Managed and developed systems;
monitored the adequacy and effectiveness of the maintenance and logistics support.
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Joseph W. Givens
U S Army
Platoon Sergeant/Equal Opportunity Advisor 02/1998-09/2000
Supervised, installed, maintained, and employed signal support systems, radio systems,
and battlefield systems; provided training and unit technical assistance. Prepared
maintenance and logistical requests for operations. Served as a professional counselor
regarding diversity measures and affirmative action procedures practiced by the
organization/military. Conferred with supervisory personnel, management, and civilian
contractors to resolve work-related problems and improved workforce methods. Responded
to the needs of the organization, developed both long-term and short-term diversity
strategies. Supervised and managed 12 Equal Opportunity Representatives assigned to
the organization. Implemented training strategies based upon educating each individual
and group concerning the best practices for the workplace environment. Exercised efforts
to ensure that the employer maintained compliance with the Department of the Army Equal
Opportunity and the Equal Employment Office programs and ensured for each employee’s
training record were updated.
U S Army
Operations NCOIC 02/1997-02/1998
Served as the Senior Signal Staff and Operation Noncommissioned Officer for a forward
deployed signal company in southwest Asia. Developed, directed, and supervised the
installation, operation, and management of integrated C2 telecommunications and
information management networks. Provided technical advice and assistance to the
commanders, staff, and subordinate units. Coordinated signal activities with higher and
lower headquarters and supported units. Directed and assisted battlefield spectrum
managers in the development of frequency allocation plans. Developed battlefield signal
operations plans in support of organizations at battalion and higher levels and for joint and
combined commands.
U S Army
Drill Sergeant/Senior Drill Sergeant 05/1994-02/1997
Responsible for the welfare, training and discipline of initial entry soldiers. Planned and
conducted training in drill and ceremony, physical conditioning, hand-to-hand combat,
bivouac, individual and small unit tactics, bayonet fighting and inspections. Responsible for
producing physically fit, well-disciplined, and technically proficient soldiers. Fully qualified to
conduct lectures, demonstrations, and performance exercise in personal counseling,
individual human behavior, interviewing, interpersonal communication, personal health,
physical training, and weapon proficiency. Provided safety, instructional techniques, and
training aids for personnel on a daily basis.
U S Army
Commanding General’s Enlisted Aide/Driver 11/1991-03/1994
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Joseph W. Givens
Assisted with the care, cleanliness, and order of official entertaining areas within the
General Officer’s (GO’s) government assigned quarters. Assisted with the care, cleanliness
and presentation of the GO’s uniforms, and military personal equipment. Served as the
Point of Contact in the GO’s quarters. Received and maintained records of telephone calls,
scheduled appointments, and received guests and visitors. Assisted in the planning,
preparation, arrangement, and service of food and beverages in the GO’s assigned
quarters for the conduct of official social functions and activities, such as receptions,
parties, and dinners. Accomplished tasks that supported the officer in the performance of
his military and official responsibilities, including performing errands for the officer, providing
security for the quarters, and providing administrative assistance. Served as the official
chauffeur for all military and official functions requiring transportation.
U S Army
Switching Systems Supervisor 08/1990-09/1991
Initialized and uploaded databases, positioned, assembled, and interconnected equipment
components. Operated motor vehicles and power generation equipment; adjusted and
aligned equipment to prescribed tolerance. Provided subscriber assistance, interpreted
computer pintouts to troubleshoot, repair, and replace faulty line replaceable units.
Coordinated with system operators and managers to resolve difficulties and placed spare
equipment into operations upon failure of on-line unit. Supervised, trained, coached, and
motivated six personnel.
U S Army
Training NCO 05/1989-06/1990
Prepared training guidelines, individual training records, operation orders, mobilization
plans, SOP’s, and readiness reports. Prepared training schedules and plans for approval of
commander and higher headquarters. Maintained training guidance and documents as
required by higher headquarters. Coordinated training programs for the unit to include the
scheduling of training areas, obtained equipment and other materials required for testing of
personnel and training scorer/evaluators or test officers. Procured, designed, reproduced,
and distributed a variety of training aids, map overlays, and transparencies that are
necessary to unit personnel for the efficient operation and training of the unit. Requested,
allocated, and monitored the usage of training ammunition for the unit. Ensured ammunition
requests are submitted and fully justified and in-keeping with authorization and issuance of
ammunition. Managed the military schools program of the unit; coordinated with higher
headquarters to obtain quotas for personnel to attend schools (Service, NCO, Special,
etc.). to attend the school requested and all prerequisites had been met. Coordinated,
schedules, and monitored the use of training facilities, areas and ranges quarterly, semi-
annually, and annual training. As required; assisted in completing supply transactions for
the unit in the absence of the Supply NCO/Clerk. Requisitioned, received, stored, issued
and accounted for supplies and equipment such as rations, ammunition, fuel, clothing,
office supplies, forms and publications, communications, equipment, small arms, tool sets,
vehicles, etc. Performed recruiting duties to maintain the unit’s authorized strength.
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Joseph W. Givens
U S Army
Switching Systems Team Chief 10/1986-05/1989
Supervised the installation, operation, and maintenance of equipment. Trained personnel
on the employment and operation of equipment and assisted in the selection of sites.
Determines requirements and coordinated activities of communications personnel.
Planned and implemented training programs, maintenance programs and coordinates
logistical support. Prepared and oversaw technical and administrative reports. Supervised,
trained, and professionally developed four personnel.
U S Army
Switching Systems Operator 10/1985-10/1986
Installed, operated, and performed operator level maintenance on wire and cable systems,
to include auxiliary equipment, assisted in the construction of tactical wire/cable and pole
lines. Maintained and tested cable communication system using a variety of test
equipment.
SEARS
Customer Service Representative 11/1983-05/1985
Interfaced with customers and upper management as required for problem resolution and
associated matters. Responded to inbound customer telephone calls regarding questions,
sales, and or service by using customer relations skills, technical product knowledge,
computerized database information and other tools provided by the company. Applied
consultative sales techniques to offer value-added products and services to all applicable
customer contracts. Achieved budgets for sales, margin and inclusion of deliveries and
warranties. Investigated and resolved customers concerns with credit applications,
products, and returns. Treated customers and associates with dignity, respect and
maintained the company’s commitments. Qualified customers, quoted prices and credit
terms and prepared sales orders by collecting and documenting all necessary information
to assure customer expectations were met.
Honors and Affiliations
Meritorious Service Medal (MSM) with 6 oak leaf clusters
Army Commendation Medal (ARCOM) with 4 oak leaf clusters
Army Achievement Medal (AAM) with 6 oak leaf clusters
Global War on Terrorism Expeditionary Medal (GWTEM) awarded twice
Global War on Terrorism Service Medal (GTWSM) awarded twice
Regimental Signal Association Member, 2006
Recipient of the Signal Corps Bronze Order of Mercury, 2006
Brigade Drill Sergeant of the Year Winner, 1994
Battalion NCO of the Quarter, 1993
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Battalion NCO of the Quarter, 1991
Distinguished Honor Graduate Introduction to Army Typing Course
Honor Graduate Basic Noncommissioned Officer Course
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