Objective: A position utilizing my experience with the opportunity to learn
and advance for enhancement and benefit of a business.
Professional Experience
September 2010- Present
Time Warner Cable
Outbound Telemarketer
Selling services to customers via telephone.
July 2008- September 2010
Loveable Hugs Daycare
Owner Operator
Providing daily care in my home for infants, toddlers and pre-school aged
children according to NC state requirements. Obtained CPR, First Aid, SIDs
and basic child care training and certifications.
July 2007 to July 2008
County Of Durham
Accounting Clerk III
Duties included but not limited: Accounts Payable; Verify and review
budget lines to ensure payment of requests are valid; Assist management
with any requests; Research contracts and other encumbrances or accounts;
Review budgeted accounts to make sure items have been paid correctly;
Journal entries; Reconcile departmental daily transactions; SAP Software;
Other special projects upon request.
October 2004 to July 2007
City Of Durham
Accounting Technician
Duties included but not limited: Creating request for checks and purchase
requisitions; Accounts Payable; Verify and review budget lines to ensure
payment of requests are valid; Assist management with projects in cleaning
and researching accounts; Assist with grant monthly draw downs via HUD IDIS
system; Utilize City finance systems to research contracts and other
encumbrances or accounts; Maintain office supply ordering and account;
Assist management with various departmental budget projects as needed;
Review budgeted accounts to make sure items have been paid correctly;
Create various detailed reports on various accounts as requested by
management; Journal entries; Reconcile departmental daily transactions;
MUNIS; Other special projects upon request.
March 2003 to October 2004
City Of Durham
Executive Secretary
Duties included but not limited to managing office: Supervise interns;
Assisting Director and staff with various requests and projects utilizing
software knowledge, coordination, cost accounting and customer service
skills; Scheduling meetings via electronic calendaring; Process department
travel; Maintained and processed personnel actions; Assisted department
accountant with various tasks involving but not limited to payroll; Typing;
Faxing, Copying; Filing; Ordering office supplies; Answering multiline
telephone; Other duties upon request.
March 2001 to March 2003
UNC Chapel Hill
Administrative Secretary II
Duties included but not limited to managing office: Ordering lab chemicals
and supplies for lab instructors; Assisting Operations Manager; Human
Resources Facilitator; Parking Coordinator; HIPAA Coordinator; Grading and
scoring medical school exams and evaluations using bubble sheet system and
electronically sending data to instructors and Registrar; Assisting Medical
School students with various requests; Creating invoices for billing;
Assisting with departmental budget; Faxing, Copying; Filing; Ordering
office supplies; Answering multiline telephone.
May 2000 to March 2001
UNC Hospitals
Processing Assistant IV
Duties included but not limited to managing office: Assisting Director and
Associate Directors in processing student applications for CPE program.
Answering departmental phone lines; Maintaining reports and letters for
correspondence; Weekly bulletins for services; Maintaining databases for
alumni; assisting walk in clergy with parking; other duties upon request.
January 1999 to May 2000
Convenience USA
Accounting Technician II
Duties include but are not limited to: (Using PDI/RMS software) Reconciling
vendors electronic transfers from major bank accounts for each store;
Reconciling money order sales for each store; Spreadsheets using Microsoft
Excel upon request; Assisting Controller; A/P and A/R; Supervising three
employees; Faxing; Copying; Filing.
August 1998 to January 1999
UNC Chapel Hill
Administrative Secretary II
Duties included but not limited to managing office: (Using Windows 95' set
up) Updating departmental reports; Updating departmental web page; Compiled
and distributed minutes for departmental committee meetings; Maintained
department budget; Creating invoices for billing; Maintained office travel;
Faxing, Copying; Filing; Ordering office supplies; Answering multiline
telephone.
April 1996 to August 1998
UNC Hospitals
Office Assistant
Duties included but not limited to: (Using Windows 95' set up) Updating
departmental reports; Creating PowerPoint presentations; Timekeeper; Sorted
and distributed daily mail; Answered multi-line phone; Assisted Budget
Manager with various duties; Faxing; Copying; Ordering Office supplies.
April 1993 to April 1996
UNC Hospitals
Telecommunications Operator
Duties included but not limited to : Answering main hospital telephone
line; Overhead paging hospital codes and emergencies and drills; Fire
alarms; Dispatch for hospital police; Monitor hospital door alarms;
Maintain doctors on-call schedules; Replace pagers and batteries for staff;
Faxing; Copying.
Education
1985 to 1988
Chapel Hill Senior High School High School Preparatory
Diploma
2009-2011
Strayer University BA of Science Information Systems- Database
Management
Skills
Microsoft Word, Excel, PowerPoint, Outlook, Access; HTML; Internet;
Typewriter (55-60 wpm); Customer Service; Fax machine; Copier.