Amada Duarte

abjibs@r.postjobfree.com

***** ******** ******

Fontana, CA 92335

909-***-****

Experience

Fontana, CA

May 2009- Our 365 Photography

August 2007 Newborn Photographer / Customer Service

I worked for Our 365 approximately two years. I was a newborn

baby

Photographer. I worked at Kaiser Permanente labor and

delivery building.

My duties as a photographer were to enter each labor and

delivery room,

arrange appointments to take the babies pictures. I had to

follow a

guideline and script to sell pictures. It was a person to

person

selling process with the parents. I took pictures

professionally and printed

them onsite. I handled cash, checks and credit cards as form

of payments.

Once pictures were printed, I would deliver them in a timely

manner to the

new parents. Always had great customer service attitude and a

smile on

my face. I enjoy working with people and enjoy satisfying

customer/clients.

February 2004- Allstate Insurance (Ocon Insurance Agency)

Glendale, CA

November 1998 Office Manager / Customer Service

I worked for Allstate Insurance for six years. I worked as a

customer

service representative for a couple of years and the

remaining years as an office manager. My duties were to

greet our clients, answer any questions or concerns

regarding their insurance policies. Take payments in form of

cash, credit cards and checks, I would answer multiple

telephone lines. order supplies, make copies, fax, and file

and do other office duties assigned to me. Assist in the

selling of insurance for Auto, Home and Life. I am

dependable and reliable. I am a fast learner and work well

with others. At the beginning of the day I would open the

office and set up the computers. Maintain the office clean

and well stocked with supplies. I have excellent customer

service skills.

December 1997- Alert Communications

South Pasadena, CA

October 1995 Telemarketer / Customer Service

I was an outbound telemarketer for Alert Communications. I

would take multiple orders for customers from different

catalogs. I paid attention to the customer and to details.

After several months, I got promoted to take orders only for

a company called Intuit. I paid close attention to the

customers needs. I always try my best to resolve any

questions that the customers have. I manage the complaints

and concerns to the best of my ability. I can handle

multiple phone lines and orders.

July 1995- Fashion 21

Los Angeles, CA

February 1992 Cashier / sales

My duties in Fashion 21 were to display the clothing in the

store. Greet customers, inventory, and cashier. I helped

customers with purchases and returns. Customer service/

cashier.

Education

Benjamin Franklin High School Los

Angeles, CA

June 1992 High School Diploma

Bilingual: Fluent in Spanish / English

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