Customer Service High School

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OBJECTIVE

To provide children with the necessary care and education to be successful

learners. Dedicated to creating an atmosphere that is stimulating,

encouraging, safe, and adaptive to each child's individual needs.

SUMMARY OF QUALIFICATIONS

High levels of creativity and resourcefulness, combined with strong planning

and organizational skills.

The ability to transmit enthusiasm and to foster children’s appetite for

learning.

Excellent interpersonal and communicative skills.

The ability to establish positive relationships with children, parents and other

professionals.

Mature, patient, understanding,

Energy, drive and stamina

Skills oriented person, good professional attitude and highly motivated

individual.

A genuine interest in children and respect for their individuality.

Background in working with preschool and elementary school aged children.

Generate classroom excitement by introducing hands on lessons and

programming, devise and implement cross curricular units to link math

and science concepts.

Very good at maintaining a healthy and safe environment for children to

explore without undue risks.

Computer skills, including, Microsoft Word, Works, Excel, Power Point,

Spreadsheet.

WORK OF EXPERIENCE

May 2002 June 2007 Perkins Family Restaurant McPherson, KS

Server/Shift Manager

Satisfying guest with positive attitude and excellent customer service. Duties

include: Taking guests’ meal orders, delivering correct food item in a timely

manner, ensuring a fulfilling experience. Lead Trainer in server and host training,

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Shift manager duties include: cashing out guests’ bills, assigning special duties to

servers, supervising shift employees complete their tasks.

June 2002 June 2006 Central Plastics, Inc. McPherson, KS

Summer Help/Factory Operator

Working throughout High School and College, as summer help in factory. Duties

include: Cleaning, operating plastic extrusion line, measuring product, testing

product for customer satisfaction, packing product for inspection and shipping..

Aug. 2007 Oct. 2008 Chili’s Grill & Bar Chula Vista, CA

Cocktail Server

Taking food and beverage orders, entering all orders as quickly as possible while

maintaining the proper sequence. Maintaining responsibility of knowledge in the

products to guide guests experience and sell. Coordinating with the kitchen to

ensure that service is on time and the quality of the food is according to the guest’s

standards. Performing all delegated tasks as directed by the management and

ensuring that all the company’s operational guidelines are upheld. Working as team

player to succeed as a whole.

Oct. 2008 Oct. 2010 Kids Kampus McPherson, KS

Toddler Room and 4 yr. old Teacher

Utilizing play and interactive activities to develop language and vocabulary, introduce science and

math concepts. Combining play and interactive activities with an increasing focus

on early academic learning, including letter recognition, phonics, numbers and an

awareness of science and nature. Planning and organizing a range of individual and

group activities, including role play, movement, dance, singing, games, arts and

crafts and nature activities. Providing a positive and safe learning environment.

Planning and implementing activities to meet the physical, emotional, intellectual

and social needs of the children in the daycare program. Providing nutritious meals

and snacks. Developing and providing weekly and monthly schedules for culturally

appropriate programs and activities. Establish policies and procedures including

acceptable disciplinary policies. Ensuring that the health and safety of children and

staff is maintained at all times, both inside and outside the classroom environment.

Dealing creatively and effectively with any problem situations that may arise.

Communicating effectively with parents about their children's development.

School Age Teacher for After School/Summer

Using creative and practical skills to prepare inspiring learning materials. Organizing and

implementing activities to meet the physical, emotional, intellectual and social

needs of the children in the daycare program. Develop thematic activities that

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introduce large and small motor skills, math, science, language and literacy

concepts. Ensure proper state required forms are current and correctly signed. Plan

and supervise field trips for summer program. Responsible for driving children to

and from school, field trips, and other extracurricular activities. Provide nutritious

meals and snacks. Provide adequate equipment and activities. Ensure equipment

and the facility are clean, well maintained and safe at all times. Develop and

provide weekly and monthly schedules for culturally appropriate programs and

activities. Establish policies and procedures including acceptable disciplinary

policies. Being familiar with emergency procedures. Train new employees.

Accountable for closing procedures of daycare building, ensure all children are

picked up or sent home with parent/applicable guardian provided on current

paperwork.

EDUCATION

2000 2004 McPherson High School McPherson, KS

High School Diploma

Graduated top third of class with cumulative 3.8 GPA. Participated in

Spanish Club, Kays (Kansas Association of Youth) Club, FCCLA (Family

Career and Community Leaders of America), Quill & Scroll, Journalism/

Yearbook Staff: Student Life Editor. Competed in 2004 5A 6A KSPA

Regional Journalism Contest, qualifying for state with a 1st place in Theme

Development/Graphics and a 2nd place in Cut line writing.

2004 2006 Butler Community College El Dorado, KS

Elementary Education Associate in Arts

Related courses include: Developmental Psychology, Psychology, Survey of

Exceptionalities, Children‘s Literature, Introduction to Teaching.

2006 Emporia State University Emporia, KS

Elementary Education Major

Related courses include: Elementary Math, Reading and Writing

Connections.

EXTRACURRICULAR ACTIVITIES

Sept. 2003 June 2005 New Gottland Lutheran Church McPherson, KS

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Volunteering as Sunday School Teacher/ Vacation Bible School Arts & Crafts

Teacher with children from ages pre kindergarten to fifth grade. Conducting

lessons of Bible stories, group discussions, outdoor activities, arts and crafts.

EXTRACURRICULAR ACTIVITIES

Jan. 2006 May 2006 Butler Community College El Dorado, KS

Tutoring in Athletic Department of Butler CC. Managing Study Hall for College

Algebra, Biology, English Composition. Ensuring student athletes receive proper

aid in accomplishing their tasks.

REFERENCES

Jennifer Wiens 2028 Navajo Road McPherson, KS 620-***-****

Biology/Chemistry Teacher

Fellow Church Member

Wanda Williams 200 S. Chestnut St. McPherson, KS 620-***-****

Daycare Owner/Director

Former Employer

Nicole Koehn 411 S. Second St. Canton, KS 620-***-****

Saline County Sheriff Department, Deputy

Family Friend

Contact this candidate