DEIRDRE LYNN ROPER
Chesapeake, VA. 23323
Email: **************@***.***
EDUCATION: Graduate, Gar-Field High School, Woodbridge, VA 1985
Potomac Hospital Woodbridge, VA. 2000-2002
MA Class
EXPERIENCE:
April 2010 Medical Assistant/Floater Dermatology - VA Beach,
VA.
Jan 2004 Assist Doctor with in office surgical
procedures, administering patient injections, preparing
Patients for surgical procedures.
Front office administrative duties, billing, Insurance Auth.
July 2003 Medical Assistant/Office Manager OB/GYN -
Woodbridge, VA.
Jan 2000 One on one training by the Doctor to assist him in
all areas of his practice.
Front office: phones, payments, scheduling for
surgeries, accounts receivable, insurance
authorizations, online Billing, payroll for all employees.
Back office: rooming patients, vitals, setting up for in
office surgical procedures, injections...
Dec 1999 Executive Secretary - Express Financial Services,
Springfield, VA.
Feb 1999 Responsible for distribution of mail, handling
of incoming phone calls on
Multi line phone system. Obtained
training, and responsible for putting
Together Title Policies and proof
reading. Responsible for gathering information on new client
Packages for the Account Executive to
distribute upon his client meetings.
Feb 1999 Receptionist - Temporary Solutions assigned to
Express Financial Services.
Nov 1998 Responsible for distribution of mail, handling
of incoming phone calls on
Multi line phone system. Obtained
training for Executive Secretary position.
Aug 1998 Office Manager - White Lodge Bed and Breakfast,
Saint Mawgan, England
May 1995 Duties to include booking reservations, taking
payment. Dining room preparation.
Book clients for Golf packages and
other amenities. Over see cleaning staff.
Nov 1993 Manager/ East Coast- Quikrete, Chesapeake, VA.
April 1991 Maintained effective and efficient customer
relations, maintain and control procedure
Of workflow, acted as liaison between
sales, operation, and customers. Involved in
All phases including processing of
orders, shipping, returns, sales, credits for the entire
East Coast.
Jan 1991 Administrative Secretary- Concord Courier, Virginia
Beach, VA.
Nov 1989 Performed clerical, secretarial and word
processing functions.
Dispatcher - directed couriers on
deliveries.
SOFTWARE/OFFICE SKILLS:
Medical Practice Manager / Word Perfect /
Multi-Line phone system / Billing Insurance
OSHA and HIPPA Compliant
Reference: Available upon request