Marisa Isabel Luna

**** * **** **** . ****, AZ 85365 . 928-***-****

Objective

OBTAIN DATA ENTRY POSITION.

Employment

DISTRICT ADMINISTRATIVE ASSISTANT 2002-2008

GMAC Mortgage LLC

Yuma, AZ

$ Schedule and conduct pre-hire orientations duties include deal with

personnel and new hires via telephone and in person, travel arrangement

hotel and air flight.

$ Respond to phone inquires from clients and brokers on eligibility,

terms and conditions for the various programs and ensure appropriate

follow-up on documentation.

$ Examine overall loan documentation including loan to value ratio,

credit reports, applications, assets, employment, appraisal, etc. to

ensure accuracy and completeness.

$ Maintain high levels of customer service while managing each

applicants and support staff expectations.

Teller 2000-2002

Wells Fargo Bank Yuma, AZ

$ Process customer and bank transaction, and handle large sums of cash.

$ Balance cashier terminal, cash drawer daily and prepare daily

deposits of all incoming monies, and provide customer service to guests.

$ Cross sell bank products and services.

Education

HIGH SCHOOL DIPLOMA 1995-1999

Yuma High School Yuma, AZ

$ Business administration and accounting.

$ Participated in HERO Club, Photography, DECA Club and student council.

$ Completed computer software course, excel, word processing, database,

power point.

Skills

C EXPERIENCE WITH AUTOMATED UNDERWRITING-DU AND/OR LP

C Strong organization skills, ability to recognize and prioritize

customer needs.

C Strong verbal and written communication skills, team player.

C Bilingual Spanish/English, speak and write both language.

References available upon request.

Contact this candidate