Customer Service Sales
Resume:
GEOFFREY R. CARTER
* * * * * . W. ** * S T R E E T M I A M I G A R D E N S, F L . 3 3 0 5 4
* * * * * 9 2 4 7 3 G R C A R T E R 31 @ G M A I L . C O M
OBJECTIVE
To be employed in the area of customer service, or administrative duties to
utilize my skills, knowledge, and training, in sales and customer service with
career advancement based on ability and work performance.
WORK EXPERIENCE
Bally Total Fitness Miami, Florida
ASST MNGR/SALES REP. (June 2005 Dec 2009)
Maximize Company gross by 15%
Trained and mentored my sales team
Consistently met or exceeded all sales goals
Supervised staff of three subordinates
Handle telephone inquiries about advertisement and promotions
Resolved customers problems and complaints
Jackson State University Jackson,
Mississippi
DESK ASSISTANT/FITNESS ASSISTANT (Fall.2000
2001)
Handle 50 or more faculty and students daily
Assist Clients with check in at the main desk
NFL International Porter Service Miami,
Florida
SKYCAP (Summer
2000)
Assist customers with luggage
Ensured customer satisfaction with over 100 or more customer daily
Maintain a safe and sanitize environment
Assist customers with loading luggage onto conveyor belt
Unload luggage off air carrier
EDUCATION
Jackson State University Jackson, Mississippi
BUSINESS MANAGEMENT (August 2000 May 2005)
Who’s Who Among Colleges and Universities
Jackson State University Dean’s List(Summer 2004)
Jackson State University Dean’s List(Fall 2004)
Salvation Army (February 2005)
SAM ( Society for the Advancement of Management)
SKILLS
Lotus 1 2 3, Word Perfect, Excel, Power Point, Microsoft
Communication, data input, training subordinates, micro
management, cash handling, strong inbound/outbound sales, retail sales,
call center, customer care relations
REFERENCES
1. Wadie Crawford
18405 NW 9th street
Pembroke Pines, fl 33029
2. Esther Chappelle
2351 West Lake Miramar Circle
Miramar, fl 33025
3. Leonard Kelly
(305)786-***-****
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