Customer Service Assistant

Angela P. Breathette **** Yadkinville Road

Winston-Salem, NC 27106

Phone: 336-***-****

Email: abji60@r.postjobfree.com

OBJECTIVE: To obtain an administrative position with a company seeking a

dedicated employee with a continuing desire to learn.

EMPLOYMENT EXPERIENCE:

Premier Entertainment, LLC., Winston-Salem, NC Position: Admin.

Assistant

Dates Employed: June 2010 - Present

- Receive and direct incoming calls, organize and maintain financial

records, maintain calendar of events for all employees,

record/distribute minutes and paperwork for all meetings

- Skills Developed: work effectively with very limited supervision, MS

Office

Spencer Memorial Christian Church, Inc., Winston-Salem, NC Position:

Minister of Music

Dates Employed: May 2007 - Present

- Oversee all aspects of the music ministry (including scheduling and

coordinating ensembles)

- Responsible for choosing, arranging, and teaching appropriate music to

musicians and vocalists

- Skills Developed: leadership, initiative, organization

U.S. Department of Commerce: Census Bureau Position: Crew

Leader Assistant

Dates Employed: March 2010 - July 2010

- Assist the Crew Leader by performing tasks including, but not limited

to: fingerprinting, training enumerators, supervising/observing

enumerators, conducting initial verification of completed work

- Be prepared to enumerate, when needed, to complete CLD-AAs in a timely

manner

- Skills Developed: FBI Finger-Printer certification, leadership, people

skills

Pizza Hut of Stanleyville, Winston-Salem, NC Position: Driver,

CSR, Cashier

Dates Employed: July 2007 - April 2009

- Primary responsibility: deliver product to customer in a safe, yet

prompt, manner

- Be prepared to fill-in as CSR, Cashier, and/or Server when necessary

- Skills Developed: punctuality, conflict resolution, customer service

Temporary Resources, Inc., Winston-Salem, NC Position:

Clerical Temp Employee

December 2006 - August 2007

. Budd Services - December 2006 and April 2006

- HR Administrative Assistant: answer multi-line phone system,

greet and direct incoming visitors and applicants, filing/sorting

sensitive paperwork, typing, faxing

. Bellomy Research - January 2007

- Packager: package and sort outgoing survey material; inspect

material for accuracy including postage, tax stamps, address

labels, group identification numbers, etc.

. Bellomy Research - February 2007 through August 2007

- Coding and Data Entry: examine and accurately code all returning

surveys, examine completed surveys for flaws and/or inconsistencies

and report suggestions to supervisor, use 10-key to enter coded

surveys information into database for scientific analysis

Piney Grove Baptist Church, Inc., Winston-Salem, NC Position:

Lead Musician

Dates Employed: August 2000 - May 2007

- Responsible for learning and teaching all music and conducting voice

training

- Supervise all other musicians in a managerial capacity

- Skills Developed: leadership, reliability, delegation

Education:

Stratford Career Institute, Saint Albans, VT Certification- Admin.

Assistant, October 2010

North Carolina A&T State University, Greensboro, NC BS- Music

Education, 118 semester hours

VOLUNTEER EXPERIENCE:

Forsyth County Sunday School Union, Winston-Salem, NC Position:

Treasurer

August 1999 - May 2008

- Responsible for collection/deposit of the union's money and overseer

of all financial transactions

- Required to create and maintain an accurate and functional annual

budget

- Skills Developed: budgeting competence, creativity, dedication,

initiative

Praise Summer Day Camp, Winston-Salem, NC Position: Admin.

Assistant/Receptionist

June 1998 - August 1999

- Answer and direct incoming calls with professional courtesy and accept

and send office correspondences

- Greet and assist all visitors and outside personnel

- Skills Developed: office etiquette, efficiency/multi-tasking skills,

child care, teaching skills

Winston-Salem State Univ. AIS Dept., Winston-Salem, NC Position:

Admin. Assistant/Receptionist

August 1996 - August 2000

- Answer and direct all incoming calls with professional courtesy

- Responsible for accepting and sending office correspondences

- Greet and assist all visitors and outside personnel

- Skills Developed: office etiquette, efficiency/multi-tasking skills

SKILLS:

- Proficient in 10-key and Microsoft Office (Word, Excel, PowerPoint)

- Pleasant interpersonal and communication skills

- Excellent written, verbal, and mathematical skills

- Experienced in leadership with training skills

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