Tom Shaw

** * ******* ****

Levit town, PA **056

USA

Home: 215-***-****

abji5z@r.postjobfree.com

** ******** ****

Levit town, PA 19056

phone: 215-***-**** cell: 267-***-****

email: abji5z@r.postjobfree.com

OBJECTIVE

to find a job that best suits my skills, abilities and performance.

SKIL LS

Money Tendering

Customer service

Zoning

Opening and Closing stores

M anagement Experience

Scheduling

Computer Diagnostic and Repair

Computer Networking

E XPERIENCE

Express Scripts Trevose, PA

Data Ent ry/Pharmacy Screening Tech April 2009 to present

Ability to enter data of patients prescriptions

A bility to make calls to doctors to alter prescription information

Ability to mult i-task between programs and devices to achieve performance goals.

Advantage Management Solutions Langhorne, PA

Data Ent ry Specialist September 2008 to March 2009

Ability to enter data in database for medical providers

Ability to call providers to get proper information

Ability to mult itask between programs and devices to achieve performance.

Best Buy, Fairless Hills, Pa

Computer sales Senior, September, 2006 to April, 2008

Respond to customer concerns and needs, support sales goals and objectives

Completed t imely and appropriate down stocking of product; monitor and confirm accurate

p roduct pricing and placement

Supported achievement of store and department appearance and loss prevention objectives

Developed, maintained and communicated up-to-date knowledge of Best Buy and

competitive products and accessories.

Home Depot, Fairless H ills, PA

provided fast, friendly service by actively seeking out customers to assess their needs and

p rovide assistance.

have an emphasis on department and product knowledge, providing information on product

features, and knowing related i tems to sell an entire project.

know how to greet, qualify, recommend and close every customer in their department, and

k now how to handle basics in adjacent departments.

maintained the in-stock condition of assigned areas, and ensure that it is clean, shoppable,

and safe.

ensuring customer satisfaction, driving sales, building sales skills and product knowledge

and maintaining safety, security and integrity.

have product knowledge that includes, but is not limited to the following areas: Interior and

exterior dimensional lumber and grading, different plywood types and uses, deck projects

and fencing.

used various equipment and machinery to cut lumber and plywood.

Lowes, Langhorne, Pa

M illwork Team Leader, October, 2005 to May 2006

applied basic mathematical concepts such as adding, subtracting, multiplying, dividing and

k nowledge of weights and measures

U nderstand and respond appropriately to basic customer and employee inquiries

Read, wri te and communicated using English language sufficient to perform job functions

K nowledge of company's mission, purpose, goals and the role of every employee in

achieving each of them

A bility to operate store equipment in assigned area (including but not limited to LRT,

telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key

cutting, panel saw, paint mixing computer, blind cutting, fork lifts, pallet jacks, electric lifts,

etc)

Satisfactorily completed all Lowe’s t raining requirements (including annual

H azardous Material, Forklift certification/training, etc)

i nterpreted price tag and UPC information

p rocessed merchandise information through store computer system, POS register system

and complete all required paperwork according to policy

operated/demonstrated/explained merchandise in assigned area

Developed and planned activities to ensure proper completion in a t imely manner.

Accomplished work through the effective management of employees

A bility to move throughout all areas of the store; sales f loor, receiving, register areas, lawn

and garden, including the outside perimeter of the store

Move objects up to and exceeding 200 pounds with reasonable accommodations

A ble to wear all necessary personal protective equipment to perform job functions

S tand and/or sit continuously and perform job functions for a full shift with meal break

Physically able to stand, bend, stoop, kneel, reach, twist, lift, push, pull, climb, balance,

crouch, handle and move i tems weighing up to 50 pounds without assistance

. A bility to distinguish color to perform job functions

Honor the 10% Price Guarantee at all times

Responsible for wearing clean uniform, nametag and will be well groomed at all t imes

Complied with performance criteria, standards of conduct, discipline and discharge

p rocedures contained in the New Employee Orientation Guide and Employment Package,

S tore Operations Policy Procedure Manual, Human Resource Management Guide, Code of

E thics, Merchandise Maintenance programs, and Safety programs

met all PPA or STAR review standards applicable to job

performed job responsibilities, with or without reasonable accommodation

A dminister HR policies and procedures consistently

subjected to both inside & outside environmental conditions

Not necessarily protected from weather and temperature changes - possible exposure to hot,

cold, wet, humid or windy weather conditions

E xposure to constant, or intermit tent sounds of a pitch level sufficient to cause marked

d istraction

E xposure to shaking objects and equipment

Redners, Levittown, PA

Cashier, September, 2003 to October, 2005

Scaned grocery orders accurately and efficiently.

Correctly identified departments and modifiers that do not scan.

Ut ilized scan and bag technique for maximum efficiency, and bag according to customer

requests.

Counted cash drawer before shift begins, and keep drawer secure at all t imes.

Handled a payment media accurately, and comply with company policy of

accountability/cash control.

Correctly followed void procedures.

Accurately identified produce i tems and key in their appropriate lookup code numbers.

E nforced security policies such as shoplifting, associate purchase policy, bottom of basket

(BOB), and the Grapevine.

Knowledge of proper store supply procedures

Knowledge of weekly ad and Hot Sheet items

Provided high standards of customer service by properly greeting and thanking customers.

Abided by all company policies as stated in the Employee Handbook.

Assisted in general housekeeping around the front end area.

stocked shelves or face the store when necessary.

have dexterity in hands to be able to scan/key groceries.

have strong communication skills to ensure excellent customer service.

Strong mathematical skills required to run the registers.

be able to lift up to twenty five (25) pounds up to forty percent (40%) of the t ime.

be able to stand upright for the majority of your scheduled work shift.

E DUCATION

Neshaminy High School, Old Lincoln highway, PA

H igh School Degree, June 17th 2004

I t t Technical Univeristy

P rocess of Associates Degree in Computer Networking

ABOUT MYSELF

• I am a very hard worker and I take pride in my work and everything I do seriously. I

am a easy going person that can work in any situation either t ight or laid back.

ADDIT IONAL SKIL LS

Computer skills 14 plus years

Software known : Word, Excel, PowerPoint, Access, Publisher

94 wpm

Customer Service Skills 7 plus years

References available upon request.

Contact this candidate