Jeannine L Crane: **** Amethyst Way Elk Grove, CA 95624

H 916-***-**** abji3f@r.postjobfree.com

Objective: HR Assistant/Generalist

Human Resource Highlights:

V 8 (plus) years managing HR protocol from interviewing techniques &

compliance to exit interviews & termination protocol.

V Administered new hire packages Insuring document validation & integrity

including I9 verification using E-verify through to EEO inquiries.

V Superior understanding of diversity, EEO/AA regulations & practices

coupled with FMLA, ADA, OSHA/worker's compensation investigation to

reporting, & all related documents/process'.

V Initiated criminal background screening, drug tests, skills assessment

testing & evaluation, employment verifications, & reference checks,

logging results & providing counsel.

V Conducted orientations insuring company guidelines & human resource

compliance/adherence.

V Provided training in ergonomics, sexual harassment, safety, & personnel

development.

V Investigated, coached, counseled, documented, & resolved personnel

conflicts, hostile work environments, sexual harassment allegations,

affirmative action issues, & related HR concerns.

V Maintained absolute confidentiality throughout my career.

Recruitment Highlights:

V 8 (plus) years experience with hands on management of staffing for

business function implementing staffing strategy, sourcing, recruiting,

pre-qualifying, selecting, hiring, & offer negotiations for exempt &

nonexempt positions encompassing all levels of an organization.

V Developed candidates, position profiles, & recruitment action plans

adhering to workforce planning initiatives developing & implementing

staffing strategies.

V Conducted qualification screening, background and employment

verifications, drug screens, and testing/assessing candidate skill sets

for various job placements.

V Managed resume process from screening criteria, assessment, & selection

through to submissions.

V Coordinated interview scheduling for all levels of candidates with Hiring

Managers in a multitude of industries, organizations, departments, as

well as a variety of settings.

V Created, implemented, & maintained various recruiting resources &

advertising outlets locally & nationally, marketing positions, while

insuring cost efficiency.

V Interfaced/collaborated with vendors insuring program integrity adhering

to terms & conditions.

V Creative in developing & maintaining leads, talent, & candidate pools.

Customer Focus Highlights:

V Insured employer & customer guidelines, policies, & relationships were

met through communication, responsiveness, consistency, enthusiasm,

respect, & dedication.

V Consulted with & advised hiring managers regarding pay & position,

insuring ongoing communication, which also incorporated knowledge of

organizations, departments, & staff.

V Proven interpersonal skills; possessing the experience (rewards) &

ability to work with diversity in any economic, social, or cultural

environment.

V 6 years managing On-Site Programs encompassing all experience noted

solidifying internal clients & human resource partnerships.

V Award winning 'Customer Service' as a direct result of excellent

communication, problem solving, follow-through & follow-up.

Administration Highlights:

V Excellent oral & written communication skills.

V PC & Apple Computer (Panther, G4 PowerMac & iMac) systems friendly.

V Certified in Microsoft Office Suite applications, touch typist with

superior Internet skills.

V Proficient in applicant tracking systems/personnel database's: (HRIS)

PeopleSoft, FilemakerPro, Gold, & Voltrack.

V Ability to comprehend, analyze, & communicate complicated material.

V Created correspondence, reports, memos, etc. while insuring content

accuracy & integrity.

V Competency utilizing all modern office equipment, multi-line phones, file

maintenance, & related office procedures.

Personal Highlights:

V Strong personnel & project management skills developing & guiding each

towards a successful end result.

V Proven creative problem solving ability, self-motivated, decisive,

adaptable/flexible, and a critical thinker with a strong desire to

succeed.

V Perceptive & highly observant in human interaction with the ability to

demonstrate patience, timing, & knowledge in the necessity to manage

upwards & the benefits associated.

V Dependable, energetic, innovative, a people person with impeccable work

ethics looking for my forever career.

Jeannine L Crane: 9354 Amethyst Way Elk Grove, CA 95624

H 916-***-**** abji3f@r.postjobfree.com

Experience:

2004-2009 Client Service Manager

On-Site at 'TASQ Technology

Spherion Corporation Sacramento, CA

My responsibilities encompassed two key roles; On-Site & Branch Service

Management, providing service to one large Client's three facilities; to

include the Corp. office, as well as providing service to Spherion's large

Client base in and outside the Sacramento community. Duties consisted of

staffing open requisitions, insuring HR protocol & data base management

continuity. Tasks performed in these roles included: job postings, job

fairs, sourcing, Internet research, coordination and communication.

Schedule meetings to establish personnel criteria. Develop blueprints for

future employment needs. Maintain candidate pool. Create a positive

atmosphere for employees (200+), co-workers and clients. Perform

interviews, reference checks, drug/background/employment screens, testing,

orientation, and job placement for a multitude of industries and positions.

Negotiate wages, and communicate offers of employment. Process all new hire

paperwork to include: document verification, data entry, and

candidate/employee tracking and reporting. HR functions to include: AA/EEO

compliance, e-verify, sexual harassment, conflict resolution, ergonomic

training, coaching/counsel, terminations, & exit interviews while

maintaining absolute confidentiality.

2003-2004 Student

Elk Grove Adult & Community Education Sacramento, CA

Course of study, 'Office Technology.' Completed and received Certifications

in Microsoft Office Word, Excel, PowerPoint, & Desktop Publishing.

1999-2003 Personnel Coordinator/Project Lead

On-Site at 'Apple Computer'

Volt Services Group Sacramento, CA

Achieved attrition, recruitment goals & deadlines. Staffed & managed all HR

functions addressing co-employment, safety, & conflict resolution. Coached,

counseled, and performed reviews insuring productivity & policy standards.

Provided orientations, testing, training and motivation to inspire

potential. Headcount ranged from 75 to well over 250 employees.

Additionally maintained Database(s) & Client satisfaction from employee

selection to contract completion.

1997-1999 Parent & Volunteer Rio Linda School District

Active member of the PTA, organizing & participating in Oakdale Elementary

School activities such as: fund raisers, carnivals, field trips, and

charity drives. Assisted in child development activities, curriculum, as

well as administration.

1987-1994 Operations Manager

First Image Management Sacramento, CA

Managed staff in a multi-department, fast pace, detail oriented production

environment. Maximized P&L responsibility generating revenue exceeding

production quotas. Established & wrote procedures, job descriptions, &

training protocol. Coordinated key projects utilizing multiple sites.

Facilitated extensive Customer interaction. Negotiated Vendor costs.

Administrated all recruitment &HR personnel functions. Multi-Award winner

for Achievements and Performance.

Education & Training:

Luther Burbank High School - Graduate

Elk Grove Adult & Community Education - Vocational Refresher in 'Office

Technology'

Office Technologies Graduate; Certifications in MS Office Suite.

Employer Provided Vocational workshops

Formal Vocational Workshops include: Recruiting Strategies, Interviewing

Techniques, Human Resources Protocol, Sexual Harassment, Hostile Work

Environment, Workers Compensation, ADA/EEO/SUI State Regulations, I9/E-

verify/W4 Compliance, Ergonomics, Application to Termination Protocol.

Management Training Certified.

Honors & Achievements:

Dunn & Bradstreet Customer Focus Award: 1989

Intel Corporation Vendor of the year Award: 1990

Production Performance Award: 1990

Branch Achievement Awards: 1987 - 1991

Certificates of Appreciation: 1997 - 1999

Outstanding achievement Apprentice Award 2008

Excellent reviews to date.

References available upon request

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