. Key Words: ECM/CSM, Workflow, SharePoint, ISO **01: 2000, QA, Document

Management, quality records, product assurance, quality management

systems (QMS) processes, quality audits, regulatory compliance (ISO

9001:2000, IEEE 12207), analysis, policies/plans/procedure writing,

information mapping, Hierarchical Task Analysis, process

mapping/definition/detailing, activity-based costing, value stream

mapping, technical presentations, assessments, QA instruction

development, training, BAO/ECM; technology transfer information for

public awareness

. Objectives: To apply integrated, inter-disciplinary product assurance

techniques for developing and delivering products and services to retail,

industry, manufacturing and government clients. To identify, design,

develop/write, implement, maintain and evaluate documents and document

management procedures. To analyze, design, develop/write, implement and

evaluate problem-solving, scenario-based instructor-led and self-

administered adult instruction.

. Job Highlights: Skill in applying Hierarchical Task Analysis and

information decomposition using information mapping; analyzing and

managing requirements; process diagnostics, definition, mapping, defining

skills; experience with ABC-based ECM/CMS programs; skill in designing

criterion-referenced, competency-based, performance-oriented,

problem/scenario/ and web-based instruction modules following adult

learning theory; skill in working with complex technical and engineering

details; ability to read, interpret, and work with Piping & Instrument

Diagrams; supervisory and project management skills; more than 20 years

experience using compliance documentation to develop audit procedures,

conduct inspections, and manage closed loop corrective actions on non-

compliances, discrepancies, and defects; ability to represent internal

and external organization interests; team player; ability to work

independently.

10/09 to Present, Principal Business Process Analyst, VIP Consulting Inc.

for DOJ/FBI/CJIS/ITMS/SDU, Clarksburg, WV

. Demonstrated ability to evaluate and improve Enterprise project work

product documents for FBI/CJIS Network Services Management projects by

comparing project documents with internal FBI Work Product standards and

Federal Acquisition Regulations; Accomplishments: self-assigned the

creation and implementation of an MS Access database using FARS

acquisition source selection criteria for analyzing and presenting

findings using metrics charts to improve objectivity in making source

selection decisions. Created a training presentation to teach the features

and functionality of the source selection database. Defined and mapped the

process for conducting past performance evaluations, including activity-

based and role-based work flows of the activities in a "To-Be" process

diagram. Designed and developed performance metrics to monitor network

operations. Evaluated (edited/re-wrote) project management documentation

for completeness and correctness.

8/09 to 10/09, Senior Training Specialist, Futron Inc. for AFRICOM/EUCOM,

Stuttgart, Germany

. Demonstrated ability to design, develop, and implement SharePoint-based

training on knowledge management and SharePoint: Accomplishments:

developed EUCOM Curriculum Development and Training Implementation Plan

for KM and SharePoint training; developed a self-study, objectives-based

training module that demonstrates how to build a knowledge base using an

incremental approach; identified how self-contained self-study modules can

accommodate higher level training needs that use exploration and

collaboration.

6/09 to Present, Principal Instructional Designer, Learning Process Roots,

Decatur, IL

. Demonstrated ability to design, develop, and implement flash-based

eLearning training website using Articulate Rapid eLearning Software

Tools. Accomplishments: developed 25 fully monetized blogs that feature or

link to my articles on BPM, ISD, SQA, and Occupational Safety and Health,

subject specific resources, and products; using Articulate, developed my

flash-based website at http://learningprocessroots.com/.

7/2007 to Present, Senior Business Process Management (BPM) Analyst, Gemini

Industries/ USSOCOM, Tampa, Florida

. Demonstrated ability to structure, document and measure processes for

compliance, operational consistency and training in knowledge management,

MOSS 2007, and acquisition topics, including JCIDS, Special Operations

Forces Capability Integration and Development System (SOFCIDS), Defense

Acquisition Management System (DAMS). Accomplishments: defined, mapped,

and detailed acquisition processes using MS Visio work flow tools to

identify personnel interfaces with SOFCIDS and DAMS processes; processes

used icons and flows in accordance with OMG 1.0 and 2.0 standards;

documented both and as-is and to-be workflows based on current

documentation, interviews with acquisition SMEs (JAD/DSDM) and analysis of

DoD requirements. Reported to the SOCOM Deputy CIO for coordination of J6

(networks and communications-SONC and acquisition/logistics - SOAL

resources) to develop a new SOFCIDS workflow, including SONC interfaces

with each SOFCIDS transaction.

. Created a resource manual for planning and executing BPM processes for

Business Process Re-engineering and Continuous Process Improvement

projects, including detailed MS Project workflows, and process detailing

examples illustrating featuring inputs, outputs, process and procedure

entry and exit points, identification of observable and measurable

activities and associated KSAs, level of effort. The How-To manual

illustrates creation of ontologies, taxonomic hierarchies, and workflows

using icons and formats established in OMG 1.0 and 2.0 BPMN standards.

. Created Enterprise Content Management Compliance Plan for Microsoft

Office SharePoint Server (MOSS) 2007 IT governance, featuring business

intelligence metrics for every aspect of working with document management

using ITIL. The plan features use of ITIL-based key performance indicators

(KPI's) for rapid identification of process problems and issues.

Collaborated with network and communications (SONC) architecture SME's in

mapping the SOFCIDS processes across all of the major command centers.

Interviewed SME's to gather and verify the mapping and definition of key

Joint CIDS (JCIDS) processes for reviewing and approving requirements to

resource and acquire military materiel.

Reviewed and analyzed process documentation supporting USSOCOM Center for

Knowledge and Futures (SOKF) J7-T missions and objectives, including

directives, presentations, mission charters, MOA/MOUs; resulting

information was used to identify, define, map, and detail requirements

management activity interfaces within acquisition processes. Interviewed

process SMEs to identify specific roles and responsibilities of SOKF J7-TM

members.

10/05 - 7/07, Principal Consultant/BPR/SQA, FBI Contracting/CGI Federal and

Keane Federal Systems, Inc., Clarksburg, WV

. Demonstrated the ability to apply appropriate project controls and

document standards to ensure compliance with the FBI's Life Cycle

Management (LCM) documentation of CMMI implementation while following

agile, rapid prototyping, or iterative processes for developing and

delivering quality products. Accomplishments: Identified and documented IT

governance ITIL measures and SLA performance criteria for Biometrics

Interoperability projects. Collected, analyzed, and reported project and

product performance status using an automated metrics analysis database I

created and implemented to be used to justify when process changes are

needed. The metrics provided insight into determining whether unwanted

variations in the performance of process activities were due to repeatable

problems or a onetime occurrence. Trained Biometrics staff on Peer Reviews

for identifying defects, non-compliances, and discrepancies in work

product documentation.

. Provided workflow and scheduling consultation to FBI Project Controls

Manager in selecting appropriate software development life cycle processes

in accordance with the Life Cycle Management Directive (LCMD)-FBI

implementation of CMMI. Mentored two government management analysts on how

to implement software quality assurance processes, including conducting

and reporting results of surveillances, peer reviews and documentation

reviews; applied ITIL metrics and techniques in implementing project

controls to ensure compliance with the LCMD.

. Created and presented training on the Software Product Evaluation and

CMMI-based peer review processes to the Biometrics Interoperability PMO,

technical staff, and project management in an attempt to reduce review

time while increasing review effectiveness. Prepared and presented peer

review training that emphasized the differences between reviews of a

document during writing and editing and reviews by content SME's. Audits

of defects in documents after peer reviews identified decreases in the

types and frequency of defects by document type.

. Applied BPM practices in revising the IAFIS Connectivity Technical Review

Board process flow and description for inclusion in the CJIS Software

Engineering Management Plan.

. Researched and wrote two biometrics foundation papers for the White House

Subcommittee on Biometrics; papers characterized the status of technology

and implementation of ear and palm print biometrics.

. Created an XML-based template for the 2006 version of the CJIS/NCIC

Operations Manual - Completed the descriptions for several major items in

the manual and supervised a CM Specialist who wrote other sections of the

manual.

. Contributed to the preparation, review and revision of New Generation

IAFIS(NGI)/Biometrics Interoperability/ Shared Services/Shared Data

project deliverables, including project management plans, schedules, QA

plans, CM plans, and risk plans on several projects.

10/03 - 10/05, Software Product Integration Engineer, Lockheed Martin

Aeronautics, Marietta, GA

. Demonstrated the value of formal change and configuration processes as

applied to document management. Accomplishments: Controlled what and how

changes to Configuration Items are made, and demonstrated the value of

documenting metrics methods and practices while executing job functions as

Software Change Control Board Chair and Metrics Analyst. Designed and

implemented software product integration process training. Re-designed the

software change control life cycle process and implemented the automated

the life cycle changes in Serena (PVCS) Dimensions. Also made changes

based on recurrent process execution variations and subsequent problems

created in the process change control process. Designed and implemented

training on processes.

. Provided change management and configuration management services using

PVCS Dimensions; services included change management of configuration

items and chairing of the SW configuration control board (SCCB); performed

metrics coordination, collection and analysis for the US Air Force's C5-M

Avionics Modernization Program (AMP) and Reliability Enhancement and Re-

engining (RERP) projects. SCCB metrics enabled correction of several

repeated improper coding practices.

. Collected, analyzed and published software development metrics to manage

software change management functions; worked with C5M suppliers, including

Honeywell and GE. Wrote and published operations level procedures in a

Desk Level Instruction (DLI), "Generating and Publishing Metrics Charts."

Document provides keystroke level instructions for processing all 500+

monthly metrics; this is the first complete documentation of metrics

performed at LM Aero Marietta required by LM Aero HQ in Ft. Worth, TX.

Conducted IV&V/SCM audits of merge baselines to verify and validate

correct selection of files in merge builds.

5/02 - 10/03, SQA/CM, FBI Contracting/Lockheed Martin Corporation

(LMC)/LMIT, Fairmont, WV

. Demonstrated the value of following a QA management systems approach in

accordance with ISO 9001: 2000 and FBI QA standards. Accomplishments:

provided quality and product assurance management through analyzing

metrics and implementing (when justified) process improvements based on

quantitative measurements made during auditing/testing. Created and

documented a Quantitative Management Plan featuring the metrics to be used

in the project and created a metrics database to implement the plan.

Carried out full range of QA responsibilities and coordinated with FBI QA.

. Developed an SQA auditing and document review process: defined the

process, mapped it using Visio, and detailed it in a self-standing

operations manual.

. Provided full range of SQA management and technical services to

establish, implement and evaluate SQA processes to assure the quality of

services and products delivered to the FBI/CJIS customer. Monitored

FBI/CJIS Technology Refreshment Program (TRP) project processes to convert

legacy stovepipe systems to a unified operations environment; created and

documented the project SQA audit process, conducted SQA audits and

performed test witnessing, including identification of required

corrections in test execution scripts.

. Audited presentation and content of project deliverables (300+) against

FBI Data Information Descriptions (DIDs), identified non-compliances and

required resolution prior to delivery to customer's Contracting Technical

Representative (COTR); escalated unresolved issues to LMC's off-site

Quality Manager when necessary.

. Participated in Functional Configuration Audit (FCA) and Process

Configuration Audit (PCA) meetings with the customer on each of five

projects; provided proof of Product Quality Assurance via DID Audit

Results and Tracking Reports.

. Defined, mapped, detailed and implemented QA processes using Visio,

allClear, and value stream mapping techniques; wrote a comprehensive DLI

on TRP/QA processes.

. Developed the Systems and Software Quality Assurance Program Plan for the

TRP program.

. Participated on Engineering Review Boards and Change Control Boards to

ensure that estimations of size, level of effort, resources, and schedule

were meeting project commitments while not overextending resources.

. Test-witnessed execution of system integration test scripts to ensure

continuity in testing process and results.

. Mentored LMC engineers and Task Leads in QA and CM practices and

procedures.

Documented metrics, described their purpose, and explained the meaning of

expected results in a Metrics User Manual, using Information Mapping

techniques and formatting.

4/01 - 5/02, SQA/CM, Lockheed Martin, NE& SS (Moorestown, NJ), Newport

News, VA

. Demonstrated product assurance skills on a large scale systems

integration project (CVN-77) following ISO 9001: 2000, IEEE 12207 and Mil

Std 498. Accomplishments: applied trouble-shooting skills to map

workflow activities on a document peer review process; restructuring,

including iterations of review after producing initial document drafts,

resulted in higher initial quality products. Applied facilitation skills

to help software engineers understand configuration management using

SLATE . Developed a physical library process for housing electronic and

physical documents and materials, including scanning and storing complex

technical drawings, plans and procedures. The library process was based

on project requirements for handling both physical and on-line documents.

The final product was a comprehensive operations procedure manual

featuring work flows, inputs/outputs for each procedure, entry/exit

points, job categories, LOE, and KSAs required to perform each task.

Trained and supervised a group of three in implementing the document

management/library process.

. Created, implemented, and evaluated documentation on requirements

engineering processes, including process definition and mapping, process

documentation, and collecting/reporting status and defect metrics on

software development processes in support of the US Navy's CVN-77 carrier

building project at the Virginia Advanced Shipbuilding and Carrier

Integration Center.

. Troubleshot the broken documentation management process to determine the

route causes of defects, sources of excessive variation, workflow

sequence problems, and defect reduction opportunities in each branch of

the process.

. Using 6 Sigma and value stream mapping techniques, facilitated work

sessions with systems engineers to define complex process activities for

engineering team members. Mapped baseline change control processes and

developed comprehensive procedures for accessing the requirements

database (SLATE) and managing baseline change requests.

. Developed activity-based costing simulations for process tasks;

simulations identified the critical path, and best and least likely paths

through the process as well as providing costing information for each

activity by resource.

. Applied the process mapping model for defining and simulating SQA

processes as well as system integration engineering processes.

. Developed comprehensive SQA Project Plan based on an extensive reference

matrix of industry and government standards, including IEEE 12207, Mil

Std. 498, the SW-CMM/CMMI, and system engineering capability models based

on the CMMI. Wrote implementing SQA procedures and auditing criteria.

. Collected technical and business performance measurement data for

reporting and identifying root causes of errors detected during the

development of work artifacts prepared for delivery to the US Navy

client.

1/98 - 4/01, SQA, NCR Corporation/Retail Solutions Division (RSD), Duluth,

GA

. Demonstrated design, development, and implementation of QA policies,

plans, and procedures based on ISO 9001:2000, CMM, and IEEE/EIA 12207

Standards. Accomplishments: Improved software work process activities and

product quality; created a web-based Software Engineering Handbook (SWEH)

to enable software engineers quick on-line access to work product

development guidelines stored in the company's main technical library.

Created and delivered instructor-led QA process training for software

engineers. Created a new objectives-based format for conducting offshore

vendor CMM compliance visits patterned after CMM-Based Appraisal for

Internal Process Improvement procedures and FARS directives for source

selection. Created numerous quality assurance procedures and work flows

in AllClear, an activity-based costing software program following the

same processes identified in later job descriptions in this resume.

. Designed, developed, and maintained NCR's Web-based SW Engineering

Handbook (SWEH), using HTML, Java and Web-based Help development tools;

the handbook contained links to CM-controlled policies, plans,

procedures, and other information for implementing the CMM and the NCR

software development process; received monetary bonus and NCR's Invention

Disclosure Award for work on the SWEH.

. Developed Software Quality Assurance policy, plans, and procedures and

implemented them.

. Provided software development process/engineering expertise to seven

software development groups; applied the principles and practice of SW-

CMM in monitoring and auditing supplier SW input and SW development for

NCR's Point of Sale product line housed in the Duluth facility.

. Conducted SQA audits of project work products and reviews of development

processes; reported results to Team Leaders for resolution of

deficiencies and non-conformance items; worked with Team Leaders and

Project Directors to schedule and resolve Closed Loop Corrective Actions;

escalated findings to successive levels of management to obtain

resolution when necessary.

. Developed the framework for creating an inventory of the knowledge,

skills, and attitudes supporting software development activities.

. Designed, developed and implemented instruction on the Software Quality

Assurance program and the SWEH for software developers.

. Conducted two week-long CMM compliance visits to Infosys Technologies,

Inc. in Bangalore, India, 1999 and 2000; identified issues with NCR

senior management to be resolved prior to the trips, conducted opening

and closing conferences at the vendor site for contractors working on NCR

projects, interviewed key personnel at the Infosys site to identify issue

resolutions, and performed and presented status of the findings prior to

leaving India.

12/97 - 3/98, SCM Consultant, Renaissance Consulting/First Union National

Bank (FUNB), Charlotte, NC

. Converted existing FUNB software development processes into the SEI's

Capability Maturity Model for managing the Software Configuration

Management (SCM) Key Practice Area.

. Developed a series of policies, plans, and procedures for implementing

SCM processes within the Capital Investment SW development group.

4/97 - 12/97, SCM Consultant, QA Systems Integration Tester, Seek

Consulting, Toronto, Ontario, CA

. Developed and applied software configuration management versioning and

access procedures to manage code release. Administered source code

control and document configuration management using MS Visual Source

Safe; gatekeeper activities prevented time-consuming errors.

. Created systems integration test cases and performed manual testing of US

Postal Service clerk terminal software. Collected, analyzed and reported

QA metrics to management.

. Developed and implemented on-line training for entering defects into

Mercury Interactive's Test Director, and for writing effective test cases

and scripts to improve testing efficiency while decreasing test cycles.

. Developed and ran end-to-end short System Integration Tests to quickly

test new builds. Major problems could be detected in the different

functional modules by running the 15-minute tests across all functions

thus saving a day's worth or more of testing by the test group.

. Created, developed and maintained the project library of documents on the

Jaguar project Intranet for quick but secure assess by more than 100

software engineers.

. Developed project performance and status metrics whenever needed by the

Project Manager.

2/97 to 4/97, Consultant, Management Consulting Group, Price Waterhouse,

Philadelphia, PA

. Constructed CBT modules for SAP/R3 training program construction using

Icon Author; programmed both topics and practices.

9/96 to 2/97, Software Development Document Librarian, Seek Consulting

Group, NCR Federal & State Systems, Toronto, Ontario, Canada.

. Established and maintained electronic document library and performed

database administration for development of POS software to be implemented

on PC workstations in all USPS facilities and stores.

. Developed software and document inventory tools. Maintained communication

with team of more than 100 members to ensure that software development

was in compliance with ISO 9001.

. Developed SQA procedures for operation of the electronic library and

database management of MS Visual SourceSafe (VSS).

. Wrote deficiencies on unit and system test scripts, developed and

maintained a Library Intranet Web page using MS FrontPage, MS Office and

Adobe Acrobat 3.0.

. Monitored, tracked and reported the status of source code files on the

client server intended exclusively for remote access by client.

. Developed reports of code production progress and published them via the

Library page. The Library page was linked to the shadow files in the VSS

database; managed VSS using MS Exchange via business rules.

1/96 - 8/96, SAP/R3 Instructional Designer/Developer, MAU Consulting/CSR

America, Augusta, GA

. Contributed to the primary instructional design features for developing

and delivering just-in-time instructor and participant training manuals on

the SAP/R3 predictive maintenance module. Met training rollout schedules

to train CSR America maintenance personnel who maintain equipment used in

the production of building aggregates; the design contributed to the

effectiveness of training, and prevented substantial delays of the

business re-engineering program rollout.

. Verified process team scripts and based the instruction and

documentation on those scripts.

10/93 to 12/95, Technical Writer, Sole Proprietor, Applied Communications &

Training Services, Chapin, SC (part-time and full-time)

. As Value-Added Reseller for Cardiff Software, provided customer service

and skill development services to clients who had purchased Teleform

automated forms data entry software.

. Designed forms for automated data collection and analysis to support

environmental education, using Teleform for The Ruth Patrick Science

Education Center at Aiken, SC.

. As proposal writer for Lockheed Martin IMS, designed innovative kiosk-

based Web training solutions for Electronic Benefit Transfer (EBT)

winning proposals to train the public in the use of EBT cards in 15

states.

. Scripted a 20-minute live-action video for Lockheed IMS to train more

than 500 Pennsylvania state employees on the purpose and functions of the

PA automated program for enforcement of child support.

. Developed a WinHelp for computer-based chemical hazard training; sold to

pharmaceutical and petrochemical companies. Developed WinHelp programs

for VA Child Support Programs.

10/92 to 10/93, Training Program Evaluation Specialist, Westinghouse

Savannah River Company, Environmental Safety and Health Training Division

(ES&H), RI-TECH, Inc., Aiken, SC.

. Assisted in establishing framework for ES&H Training Program

Surveillance/Assessment Program.

. Developed evaluation and assessment software tools, plans,

and surveys.

. Conducted surveys on several on-going courses, performed inferential and

descriptive statistical analysis of results and published the results

directed to course developers and instructors.

. Developed database software applications for automating administration

and analysis of surveys and re-testing.

3/92 to 10/92, Industrial Hygiene Specialist, ENRAC/Chemical Waste

Management, Columbia, SC

. Responsible for ensuring company waste remediation project site

conditions were in compliance with Site Safety and Health Plans and with

OSHA standards and EPA regulations.

. Developed QA/QC plans and procedures for conducting safety and health

audits and inspections; developed and used checklists for conducting

surveillances and inspections at mixed (radioactive and RCRA) waste

remediation sites.

. Selected and approved procurement of specific bioenvironmental monitoring

equipment and personal safety equipment, including safety shoes and

glasses; managed the personal safety equipment program.

. Conducted safety and health site inspections at K-25 site in drums

dewatering project at Oakridge radiation remediation site in Tennessee.

9/89 to 3/92, Technical Writer/Proposal Coordinator, Chemical Waste

Management, Columbia, SC

. Wrote and coordinated production on multi-company proposals (Pit 9 in

Idaho and many others) for mixed waste remediation services to DOE and

DOD organizations. Contributed to the writing and organization of several

other major technical project reports.

7/88 to 9/89, Instructional Designer/Job Analyst, Applied Communications &

Training Services, Chapin, SC

. Performed maintenance and operations task analyses and wrote preventive

maintenance procedures for equipment systems in a Mrs. Smith's food

processing plant; managed the development of operator's manuals and shop

manual for the P&H mobile crane company.

6/87 to 7/88, Team Leader/Senior Instructional Designer, Fluor Daniel

Training, Greenville, SC

. Facilitated team building with four operators, their supervisor and the

Plant Manager for conduct of classroom and hands-on training for chemical

operators of Arkansas Eastman's NOBS continuous operating processing

plant. As primary instructional designer/training materials facilitator

on the project, wrote and coordinated/managed development of performance-

based procedure modules covering equipment and systems overview,

operating strategy, and basic process control loop operation of six major

equipment systems and a tank farm, using piping and instrumentation

diagrams. Created instructional elements, including written and

performance-based skill demonstrations, and managed production of

materials.

. Acting as Team Lead, maintained training materials development project

schedule and costing on the development effort for Arkansas Eastman.

. Team lead on research and development of operations and maintenance

manuals for Eastman Kodak's proprietary paper and film QA/QC equipment.

Wrote mid-project proposals for expanding the development project at the

customer's request.

1/87 to 6/87, Evaluation/Assessment Specialist, Power Training

Services/Evaluation Section, Virginia Power Co. (later Dominion Power

Company), Richmond, VA

. Evaluated control room operator and maintenance/support training programs

at the Surry and North Anna nuclear power stations. Interviewed both

station and training center personnel to obtain training program

development, implementation, and evaluation information.

. Audited Licensed Operator Recertification training program and individual

course records using INPO, NRC, and VA Power compliance evaluation

criteria.

. Wrote program evaluation reports, interim program status reports, and

prepared information for inclusion in the NRC Accreditation Self-

Evaluation Reports submitted by VA Power.

2/86 to 1/87, Instructional Designer, Applied Communications and Training

Services, Chapin, SC

. Performed task analyses, developed detailed self-study training manuals

for Fluor Daniel's Dancraft industrial maintenance series on HVAC,

heating units, furnaces, and Cleaver Brooks boiler equipment. Researched

and wrote live-action video-based scripts for ERI Safety Videos training

programs.

6/85 to 2/86, Manager, Research & Development, ERI Safety Videos,

Lexington, SC

. Designed and developed live action, video-based occupational health and

safety training programs, and developed marketing materials in response

to training needs determined through product market research I conducted.

. 1/84 to 4/85, Senior Training Specialist, Daniel International

Corporation, Greenville, SC

. Performed maintenance task analysis on trade tasks throughout Logan

Aluminum, an aluminum products processing facility in Russellville, KY.

. Designed and wrote 12 units of performance-based, work procedures and

self-study instruction to support training on Alcan Aluminum's ingot

transfer system, anneal furnace, transfer car, cold rolling mill, foil

mill, and beverage stock coating process.

2/83 to 1/84, Instructional Designer, Applied Communications and Training

Services, Chapin, SC

. A.F. Meyer and Associates (Bioenvironmental Engineer Company), McLean,

VA. Designed and developed an instructor manual for a four-hour emergency

preparedness course for the U.S. Dept. of Energy's Pittsburgh Energy

Technology Center. Designed and developed self-study training materials

on asbestos inspection for bulk sampling team members on AFMA's DC

government building asbestos identification project. Performed industrial

hygiene air and noise measurements in Fort Gordon (US Army) regional

medical facilities and battalion motor pool. For a European-based roofing

company, developed a one-hour, train-the-trainer lesson script for

identifying and preventing exposures to health and safety hazards during

roofing installation operations.

. Dynamac Corporation, Rockville, MD. Added learning activities and

USAF/USAG references to Bioenvironmental Engineering manuals I designed

in a previous US Dept of Education project.

10/79 to 2/83, Manager, Training Materials Development Group, Dynamac

Corporation, Rockville, MD

. Project Manager on a two-year project to research and write five case

studies on municipal and country noise control programs, featuring

education, engineering, and enforcement aspects; resulting case studies

were for EPA's Office of Noise Abatement and Control. Represented the

company in project scope changes and resource matters with the government

project director.

. Project Manager on six-month project for the U.S. Bureau of Mines to

develop instructor guides and student manuals; project was to conduct two-

day seminars in 12 locations nationwide.

. Principal Proposal Writer, Instructional Designer, and Project Manager on

a 20-month contract with the U.S. Department of Education/Office of

Vocational and Adult Education; designed, developed and distributed

performance-oriented, competency-based instruction manuals for training

post-secondary vocational education level students in the operation,

maintenance, and use of bioenvironmental monitoring and industrial

hygiene measurements equipment. Presented paper on project results at two

professional national conferences - Environmental Trainers National

Conference and ASTD National Conference.

. Project Manager to research, write, and illustrate a step-by-step

technical skills development manual on maintaining and donning self-

contained breathing apparatus for the National Institute for Occupational

Safety and Health.

. Wrote technology transfer and public awareness materials for the US EPA

and the USDOL/OSHA.

. Was the Proposal Manager and chief project architect on the winning

proposal with the Department of Education.

6/77 to 10/78, Technical Publications Writer - GS-1083-11,

USDOL/OSHA/Office of Training & Education

. Researched, wrote, and edited slide/tape programs that presented

industrial safety and health information to industrial workers.

. Designed and wrote the OSHA Training Institute Catalog of Courses for

1977.

. Task leader in preparing training materials for use in training OSHA

Industrial Hygienists to conduct safety and health compliance inspections

involving coke oven emissions and cotton dust.

8/76 to 6/77, Occupational Health Analyst, JRB Associates, SAIC, McLean, VA

. Researched, wrote, and developed: (1) training materials under contract

to USDOL/OSHA for instructing OSHA Industrial Hygienists and safety

professionals in radiation, epidemiology, thermal stress, and processes

in the plastics and agrichemical industries; (2) developed algorithms for

estimating the cost to industry for complying with OSHA health standards;

and, (3) wrote and developed occupational health information for

USDOL/OSHA's annual Federal Employee Safety and Health Program (1977).

Also, responded to RFP's and wrote proposal responses.

5/75 to 8/76, Industrial Hygienist - GS-690-09, USDOL/OSHA/Office of Health

Standards Development, Washington, DC

. Project Officer responsible for researching toxicological properties of

19 alkenes and alkanes and writing Draft Technical Health Standards

(DTS).

. Met with chemical industry representatives to discuss their viewpoints on

the content of the DTS.

. Conducted walk-through survey of petroleum refinery plants in TX and OK

to collect potential industrial employee exposure information.

6/74 to 4/75, Envir Hlth Tech - GS-698-06, US Navy, National Naval Medical

Center, Bethesda, MD

. Conducted environmental health, military public health, and occupational

safety/health inspections and tests in hospital facilities.

. Conducted nosocomial infection surveillance of hospital acquired

infection patients.

1/74 to 6/74, Lab Assistant, Walker Non-Destructive Testing Labs, Columbia,

SC

. Developed x-ray film exposed to gamma radiation during on-site NDT

inspections of plant piping joints.

. Identified specific water tests, identified reagents, glassware, testing

equipment and set up environmental water and wastewater sampling

laboratory.

10/72 to 12/73, Free Lance Photographer, Archi-Tech Photo, W. Columbia, SC

. Photographed formal and business portraits, weddings and real estate

properties.

. Processed black & white and full color film and paper in home darkroom.

10/68 to 10/72, Bioenvironmental Health Technician, E-5, US Air Force

. Conducted environmental health, military public health, radiation health

and occupational safety and health/industrial hygiene inspections and

surveys.

. Trained BHT service members to perform industrial and environmental

monitoring and testing tasks.

. Non-Commissioned-Officer-In-Charge of the Shaw AFB bioenvironmental

health section.

. Conducted research in thermoluminescent dosimetry (TLD) using radioactive

materials to conduct standard exposures curves; established standard

curves for reading exposed dosimeters using the Palo Alto mainframe

computer for conducting inferential statistical analysis; received AF

Commendation Medal for TLD work.

. Established water/wastewater test lab at Yakota AB in Japan for testing

gray water from several regional sewage plants; conducted testing and

reported results to the Bioenvironmental Engineer.

Education

University of Delaware, Newark, DE, Bachelor of Arts Degree, psychology

major with minors in English, chemistry.

Hood College, Frederick, MD, Master of Arts Degree, Environmental Biology

Training

. 9/08 MS Office SharePoint Server USSOCOM Training for Center Portal

Managers and Business Analysts

. 1/04 Statistical Process Control, Lockheed Martin Aeronautics Company,

Marietta, GA

. 8/01 Rational University, Rational Rose and ClearCase, Newport News, VA

. 9/00 Six Sigma Black Belt Training, Atlanta, GA - 80 hour course on 6

Sigma methodologies for Black Belts

. 1/98 Carnegie Mellon University, Introduction to the SW-Capability

Maturity Model, Pittsburgh, PA

. 12/92 40-hour ISO QA Auditor Training offered by the Westinghouse

Savannah River Company, Aiken, SC

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