AMANDA ***** Sprague Road
HUSARY Middleburg Hts. OH 44130
P: 216-***-****
E: abji2i@r.postjobfree.com
SUMMARY
A driven individual seeking a challenging entry level position in the Human
Resources field that will foster career growth and reward professionalism
QUALIFICATIONS
. Microsoft Word, Excel and Power Point 2007
. Customer Service experience
. Flexible, quality-driven team player
. HR internship experience
. Cisco IP phone and Inside Edge software
. Excellent interpersonal communication skills
EDUCATION
Associate of Arts, Business Management July, 2009
Cuyahoga Community College
Major: Business Management
Minor: Human Resources Management
EXPERIENCE
Zone Merchandise Supervisor, April 2010 - Present
Wal-Mart - Cleveland, Ohio
. Help drive sales by planning modular floor sets in preparation for
seasonal changes and promotions
. Responsible for having all overstocked merchandise scanned for IMS
(inventory management systems).
. Supervise 10 associates on performance and task completion.
. Responsible for teaching and training associates on company-based
programs such as IMS and Red Dot Blue Dot programs
. Assist customers in finding solutions to complex problems
. Responsible for shipment of merchandise and organizing featured item
displays.
Hiring Site Support Manager, August 2009 - April 2010
Wal-Mart - Cleveland, Ohio
. Responsible for conducting interviews to hire qualified candidates for
the entire north-east region in the Greater Cleveland Market.
. Communicate with store management to ensure that hiring needs are met.
. Follow-up with personnel to track effectiveness of all candidates
throughout hiring process.
. Attend job fairs for recruitment purposes.
. Communicate weekly with Market HR Manager in spreadsheet documents.
. Ensure that all requisitions are filled within deadline.
. Complete reference checks on potential candidates.
Customer Relations Manager Assistant May 2008 - December 2008
Telsource Corporation - Strongsville, Ohio
. Performed administrative duties in national operations center of voice
and data network Support Company with 100 local employees.
. Transitioned from Human Resources internship to an employee after three
months.
. Assist technicians with reporting on service calls - use Inside Edge
software to dispatch and report on nature of call, start/completion
times, materials used, and mileage and job issues.
. Calculate and replenish technicians' spare equipment and resources for
inventory purposes
. Create shipping tickets through fed-ex or ups so technicians' pick-up or
send packages.
INTERNSHIP EXPERIENCE
Human Resources Intern April, 2008 - June 2008
Telsource Corporation - Strongsville, OH
. Assist Human Resource Manager with routine office tasks such as passing
out employee handbooks and collecting handbook acknowledgements
. Organize and prepare employee orientation materials - binders, gift bags,
facility map
. Help with planning and coordinating employee summer outing
. Assist with clerical duties as needed - overflow reception work and
expense reporting