Project Manager Management

Strategic Talent Management Business Partner

Creative and accomplished multi-disciplinary professional with 19+ years of

contributions to mid- and large-cap private sector corporations, not-for-

profit Healthcare System and growing full-service city in public sector.

Strategic leader with the ability to assess situations quickly, align

solutions to business strategies, and execute results-from plans to

programs.

Performance Measurement/Management Strategic Planning

Leadership Development Workforce Planning

Instructional Design/Implementation Succession Planning

Change Management/Organizational Core HR functions

Design

Consulting/Influencing Key Decision Project Management

Makers

Career Track

Truman Medical Centers 9/2008- Present

Director, HR Business Partner

Developed model for implementing Strategic Business Partner role into

organization.

. Redefined philosophy for Employee Relations- move to a consultative and

risk management approach while allowing managers to "manage people".

. Designed goal-based, measurable and aligned performance management system

to build employee engagement- designed to increase performance and

accountability.

. Developed front line and management training interventions for reducing

risk of Unionization.

. Developed online modular training for Managers with hands-on case study

review sessions to build management HR awareness and skills.

. Worked with COO and senior leaders to align talent management needs in

order to achieve desired business results.

. Partner with internal clients to identify trends in workforce drivers.

. Led development of new onboarding program to enhance immediate engagement

techniques and reduce first year turnover.

. Developed competency models within Nursing leadership to support

leadership development and new succession planning processes.

City of Olathe, Olathe, KS 4/2007 - 5/2008

Director Human and Organization Development

Directed strategic and tactical programs to support day-to-day human

resource management for city with 900+ employees in 11 departments.

. Provided leadership expertise on managing talent across the multi-

departmental organization.

. Aligned performance needs and training needs to strategic City business

goals..

. Directed development of three benefit plans including HSA to reduce

double-digit health care costs.

. Directed continued development of market-based broadband compensation

program.

. Developed leadership competencies for Director Level to enhance

succession planning and leadership development.

. Developed cross-organization leadership development program to enhance

top three critical leadership competencies.

. Published in international HR magazine.

. Directed recruitment and selection programs to ensure selection of "best

fit" candidates.

. Directed risk management functions including worker compensation and

safety programs.

. Directed review of Employee Handbook to ensure legal compliance.

. Acted as executive coach to City Manager and other leaders regarding

leadership and strategic visioning.

. Redesigned organization to create a Shared Services model, reducing

headcount and salary implications during economic downturn.

Black & Veatch Overland Park, KS 12/2004 -

3/2007

Manager, Organization Effectiveness

. Managed Succession Planning program for this 7,500 person global

engineering firm to include identification and development of critical

talent; dashboard of bench strength gaps and calibration of talent pools.

. Consulted with internal clients on employee retention issues, increasing

employee satisfaction scores by 8.5% above benchmark.

. Conducted cultural assessments to determine impacts and measures for OD

interventions.

. Received "Best Practices" award for enhancing global Performance

Management System.

. Implemented Potential Assessment and coaching plans for High Potential

Talent Pool members.

. Developed plan for workforce continuity model to respond to future

critical resource needs for the business.

. Developed competency based interview guides and selection tools to ensure

recruitment of best talent.

. Developed and Managed Executive Leadership Development program including

coursework and action learning teams.

. Led competency model creation to integrate all elements of talent

management.

. Internal consultant with Presidents and business unit generalist focusing

on OD services, including facilitation, process mapping, team building,

coaching, executive development, transition support,

organization/culture/team/individual assessments and change management.

. Managed vendor relationships and department budgets.

Sprint Overland Park, KS

11/1989 - 12/2004

Lead Project Manager- Emerging Leadership Programs - (10/2003 to

12/2004)

. Recruited executive-level talent from top 10 B-schools.

. Developed mentoring program, rotation evaluation method and Staff

Associate behavioral evaluation to determine individual development

plans.

. Managed planning activities around recruitment of full-time and summer

interns.

. Managed Summer Intern Program to evaluate candidates for full-time

admission to the program.

. Partnered with Senior Executives to build Alumni support of program

through recruitment activities.

. Provided research support to determine compensation strategy for Staff

Associates.

. Provided executive coaching for Staff Associates and Interns.

. Developed compensation and benefits strategy for retention.

Team Lead/Performance Consultant - University of Excellence (11/2000 to

10/2003)

. Provided mentoring, coaching and direct management to a virtual team of

Instructional Designers, Developers and Subject Matter Experts through

all phases of developing and implementing performance improvement

solutions.

. Provided consulting on identifying optimal performance improvement

solutions to meet customer's business needs. Coached team members on how

to utilize HPI fundamentals, consulting skills and products/services to

best meet customer gaps.

. Developed programs geared towards resolving employee relation issues.

. Consulted with customers to identify business needs, gaps in performance

and the most effective option for improving performance while reducing

costs and meeting business objectives.

. Performed job analysis to determine curriculum needs.

. Identify and implement organizational and cultural changes to improve

performance and productivity.

Product Manager - University of Excellence (1/1999 to 11/2000)

. Determined feasibility, customer requirements, development options and

recommendations for new products.

. Identified existing products to be repurposed or outsourced.

. Conducted benchmarking and industry research to strategically and

proactively implement new products that will meet customer's future

needs.

Project Manager -Implementation - - University of Excellence (3/1996

to 1/1999)

. Conducted benchmarking and industry research for eLearning initiatives,

including Virtual Classrooms, Knowledge Management, Learning Portals,

eLibrary and content development tools.

. Developed plan for Sprint Virtual University to incorporate eLearning,

access portals, spontaneous learning communities, knowledge resources and

EPSS.

Operations Supervisor/Training Manager - Conference Line (11/1989 -

2/1996)

Managed a team of 15 Conference Agents to provide excellent customer

service, reservations and call processing in a Call Center environment.

Education

B. A. University of Kansas; Major: Psychology 1989

M.A. University of Phoenix; Major: Organizational Management 2003

Certifications/Memberships:

Assessor and Coach for Lominger Choices , Voices and Learning from

Experience

Harless ABCD; Mager CRI; MBTI, OD Network, SHRM, IPMA, ASHHRA

Additional: Chairperson, Kansas City Organization Development Roundtable,

2009

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