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Manager Customer Service

Location:
Stuart, FL, 34997
Posted:
October 14, 2010

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Resume:

JAI KUGARAJ

*** **. ********** ***, ******, FL **986.

Home 772-***-**** abjhzk@r.postjobfree.com

_______________________________________________________________________

SUMMARY OF ACCOMPLISHMENTS

. Provide unique customer solutions

. Excellent problem solving skills, and creating a win win solution for

all parties

. Increased profits of the plant by 200% in 2nd year

. Efficient, detail-oriented, highly organized & energetic

. Strong analytical and problem solving skills

EMPLOYMENT

NextEra Energy Resources, Juno Beach, FL July

2009 - Present

Senior Business Analyst

. Analyze data output from Gentrader, an optimization tool used for

monthly and weekly generation forecasts.

. Forecast and analyze Net Contribution Margin variances for four major

assets: hydro energy site, wind energy farm, and nuclear plant.

. Monitor and provide G&A detail to each regional -VP.

. Coordinate with IT, to streamline various data structures and create

ready to use instantaneous reports for senior management.

. Perform various Ad-Hoc requests for senior management.

Cargill DSO 1990-June 2009

Cargill Inc (Food Ingredients Platform), Port St. Lucie, FL and Chicago, IL

Liquid Products Sales Manager - McDonalds May 2008

-July 2009

. Managing the McDonalds account for liquid products in USA & Canada

. Personally responsible for $4.5 million liquid product sale to

McDonalds

. Investigating opportunities to increase the sale of liquid products

. Planning and devising customer product strategies

. Providing foodservice solutions, includes travel to different states

to meet McDonalds management to work on special tasks.

. Managing special projects which create unique solutions and enhance

store operations

General Business Manager/ Financial Controller, Cargill,Port St. Lucie, FL

2004-May 2008

. Managed a $20 million foodservice operation

. Analysed and developed customer and product profitability

. Made decisions on product offerings and customer mix

. Negotiated contracts with outside parties (vendors, freight, storage

warehouses)

. Liaised between the sales force and production team on plant

production capabilities, pricing of products using market discovery

. Directed commodity buys based on futures trading from the CBOT & CME

. Managed 5 direct report managers and procurement, customer service,

finance and admin. teams .

. Was the financial 'eyes and ears' of this newly acquired company

. Integrated newly acquired subsidiary into the Cargill system,

Implemented ERP System

. Generated annual plant and R&D budgets

. Directed financial team on systems, reporting, planning, financial

controls

JAI KUGARAJ Page 2

EMPLOYMENT ... cont'd

Accounting Manager, Wichita KS, Des Moines & Sioux City IA, Fullerton CA

2001-2004

. Generated annual operating budget for each plant, totalling $40

million

. Managed the assets of approx $80 million of the Western region

operations

. Administered the Western region accounting functions for 4 plants

. Supervised multiple employees (15 direct reports) in multiple

locations

Assistant Accounting Manager, Cargill, Richmond VA, Charlotte NC

1999-2001

. Generated and analysed P&L and balance sheets

. Integrated newly acquired subsidiary into the Cargill system

. Instrumental in rolling out Enterprise Resource Planning (ERP)

software

. Administered assets of $40 million newly acquired business

. Managed 11 accounting staff

Assistant Accounting Manager, Cargill, Fargo ND & Chicago IL

1997-1999

. Generated and analysed P&L statements

. Prepared and analysed balance sheets

Accountant, Cargill DSO, Gainesville GA 1995 - 1997

. Reconciled daily reports

. Generated P&L statements

Laboratory Chemist, Cargill Inc, Georgia

1990 - 1994

. Made independent decisions that affected plant efficiency based on

quality control tests with accuracy and speed.

EDUCATION

B.A., Accounting 1995

Georgia State University, Atlanta, GA.

B.S., Biology with Minor in Chemistry

1990

Georgia College & State University, Milledgeville, GA.

COMPUTER SKILLS

Proficient in Microsoft Office, Excel, Access, JDE, PowerPoint, Windows

95/98/XP, (Oracle database), QuickBooks

REFERENCES Available upon request.



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