Customer Service Manager
Resume:
Brittany Marie Norwood
Semmes, AL 36613
Experience:
Supervisor: Jerry Kelley
Title: Project Controls
Duties Include:
• Worked closely with project Engineers, Surveyors, and
Estimators on a $4.9 Billion- Dollar Construction site
(Thyssenkrupp)
• Managed communications from estimators and surveyors to
clients and outside vendors
• Maintained all confidential records for engineers and surveyors
for review and approval
• Answered all inbound calls
• Assisted with installation of GPS tracking devices on all
equipment
• Evaluated and maintained all inventory, equipment and supplies
09/05 to
04/08 Semmes McDonald’s #16200
Supervisor: Sandra Moffett
Title: Manager
Duties Include:
• Properly Maintain financial status of the business
• Closed store to company specifications
• Coordinated shift changes
• Properly operated and managed kitchen equipment
• Properly prepared food and managed the operation for opening
• Accurately trained all new employees
• Encouraged motivation and positive attitude in the workplace
• Properly presented accurately prepared food to the customer
• Received and properly handled any and all customer service needs
Education:
Mary G. Montgomery High School Semmes, AL
Graduate of 2008
Coursework:
• Coordinated Studies/Seminar
• Health Education
• Horticulture
• Personal Business and Finance
• Business Technology Essentials
• Forensic Science
• Photography
• Drivers Education
• Law and Society
Activities:
• Mulherin Custodial Home Volunteer
• DECA Secretary
• Winter Belle Committee Member
References:
Mrs. Georgia Collins
Cooperative Education Coordinator
4275 Snow Road
Semmes, AL, 36575
Known for 6 years
Mr. Scooter Thronson
Business Owner
914 A Hwy 43
Saraland, AL, 36571
Known for 15 years
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